Executive SummaryUpdated on Dec 19, 2024
Trello and Bitrix24 are key competitors in the project management and CRM solutions space. Trello leads in simplicity and ease of use for small teams, while Bitrix24 offers comprehensive CRM features for larger enterprises.
Features: Trello provides a user-friendly platform featuring Kanban boards, drag-and-drop functionality, and customization options. It is ideal for task management and visual task tracking for small teams. Bitrix24 offers an integrated CRM solution with customizable workflows, multiple third-party integrations, and project planning tools, ideal for businesses focused on marketing and sales management.
Room for Improvement: Trello could benefit from additional tracking tools and better integrations, as well as enhanced analytics features to provide team performance insights. It also needs improvements in mobile app capabilities and certain Agile features. Bitrix24 should aim to improve its user interface for basic users and enhance ERP integrations for seamless internal project cohesion while also strengthening its marketing automation tools and support for free users.
Ease of Deployment and Customer Service: Trello supports both on-premises and public cloud environments with a hybrid option, making deployment straightforward, often without needing technical support. Bitrix24, available as both on-premises and public cloud, lacks a hybrid option and could enhance customer support, especially for its free version users.
Pricing and ROI: Trello's free version is sufficient for basic needs, appealing to budget-conscious users, but its paid versions can be seen as costly. Bitrix24 offers competitive pricing with free and paid options, presenting an affordable solution with comprehensive features, though there are concerns about rising costs over time.
To learn more, read our detailed
Bitrix24 vs. Trello Report (Updated: April 2025).
