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Airtable vs Trello comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Airtable users reported a return on investment through its use for intake forms, web publishing, and broader applications.
Sentiment score
7.4
Trello's free version optimizes workflow by organizing tasks, saving time, reducing meetings, and improving communication efficiency despite unquantifiable ROI.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
 

Customer Service

Sentiment score
6.7
Airtable's customer service receives mixed reviews, praised for helpfulness and criticized for inconsistent response times and service levels.
Sentiment score
4.3
Trello users often find help center sufficient, but customer service is praised for quick, mostly timely resolutions via web and email.
 

Scalability Issues

Sentiment score
6.6
Airtable is ideal for small to medium businesses, but larger enterprises prefer alternatives due to scalability and user limitations.
Sentiment score
6.9
Trello is scalable for small teams, easy to use, but may not meet larger enterprise needs compared to alternatives.
 

Stability Issues

Sentiment score
8.3
Airtable is generally stable and reliable, but larger users sometimes experience downtime and speed issues affecting ratings.
Sentiment score
8.2
Trello is praised for stability and reliability, with some slowdown on large data, but generally no major issues reported.
 

Room For Improvement

Airtable needs improved syncing, storage, permissions, mobile interfaces, database limits, reporting, AI features, pricing, documentation, and support.
Users want Trello to improve time tracking, integrations, analytics, and customization for handling complex tasks and data effectively.
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
Each card move or addition results in a new email, so a digest or a better way to receive notifications would be helpful.
More control over email notifications would also be helpful.
 

Setup Cost

Airtable provides flexible pricing, with personal plans for individuals and customizable plans for larger organizations seeking enhanced features.
Trello provides a free version and scalable paid plans starting at $6 per user, suitable for various business sizes.
 

Valuable Features

Airtable offers a user-friendly interface with powerful automation, linking databases effortlessly for efficient and intuitive database management.
Trello streamlines project management with its intuitive interface, enhancing task visualization, collaboration, and integration capabilities for efficient coordination.
It was effective for easy reporting and data on our user feedback.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
We are able to customize the labels, both the text and the color, so when looking at a board, we can easily filter or see cards related to specific tasks or team members.
 

Categories and Ranking

Airtable
Ranking in Project Management Software
15th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Product Management Software (1st)
Trello
Ranking in Project Management Software
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Project Management Software category, the mindshare of Airtable is 1.0%, up from 0.9% compared to the previous year. The mindshare of Trello is 2.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Kaitlin Messmer - PeerSpot reviewer
Low-code database with numerous possibilities for the non-technical
Reporting, specifically anything involving exports, could be improved. The recent rollout of interfaces, and visual presentations of the underlying data, was a great step in the right direction to make reporting more executive-friendly. More work needs to be done to make it more user-friendly to get your data out of Airtable in simple and clean ways. It can be overwhelming for teams who may not be familiar with the backend and are faced with numerous formula fields or lookup fields to be able to summarize their data in a way that can be exported. Additionally, there is work to be done for users to be able to design exports of data groups for reporting purposes. The good news is that Airtable is actively working to improve exports. As I mentioned, I’m a big fan of Airtable Automations. That said, there is an opportunity to streamline duplicative automations by adding a trigger that covers both matches and updates. Currently, you need both a matches XYZ conditions trigger for an automation and an updated record trigger for an automation to capture when something is first created and then when it's updated. This means two separate automations to keep the same field/output updated. Airtable releasing a trigger that captured both the creation and future updates would be super handy and cut down the number of automations needed to maintain data accuracy for this example. Another feature I'd like to see is an easier way to self-link within tables. When you link records across tables, the link is automatically created within both records, but self-linking within a table requires manual linking and/or the creation of a complex automation to do it for you. It took several hours to come up with a suitable workaround to capture when a parent record changed in the child record’s linked field. In an ideal world, you would use two different tables, but then you hit the challenge of plotting those two tables on the same calendar, which has its own set of more technical workarounds.
Ariel Lindenfeld - PeerSpot reviewer
Customizable labels and the ability to modify cards streamline task management and save time
There can be bugs sometimes. When more than one person tries to edit the description at the same time, it can do some unexpected things. I would like to see that improved. Sometimes they add new features, which can be either welcome or odd. More control over email notifications would also be helpful.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
8%
University
7%
Educational Organization
6%
Educational Organization
63%
Computer Software Company
5%
Financial Services Firm
4%
University
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Airtable?
The product helps us track activities, address complaints, and make improvements.
What needs improvement with Airtable?
I haven't used it in a while, so I cannot really provide specific areas that need improvement.
What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What is your experience regarding pricing and costs for Trello?
The licensing is easy to scale with a number of seats. I am not directly involved with the pricing and cost aspects.
What needs improvement with Trello?
Trello could be improved by having a better notification system. Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open. Each card move or addition re...
 

Comparisons

 

Overview

 

Sample Customers

Cole Haan, Expedia, BuzzFeed, Medium, Shopify, Box, JetBlue
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about Airtable vs. Trello and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.