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ThousandEyes Reviews

Vendor: Cisco
4.1 out of 5

What is ThousandEyes?

Featured ThousandEyes reviews

ThousandEyes mindshare

As of October 2025, the mindshare of ThousandEyes in the Network Monitoring Software category stands at 3.4%, down from 3.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ThousandEyes3.4%
Zabbix11.4%
SolarWinds NPM4.4%
Other80.8%
Network Monitoring Software

PeerResearch reports based on ThousandEyes reviews

TypeTitleDate
CategoryNetwork Monitoring SoftwareOct 16, 2025Download
ProductReviews, tips, and advice from real usersOct 16, 2025Download
ComparisonThousandEyes vs ZabbixOct 16, 2025Download
ComparisonThousandEyes vs Auvik Network Management (ANM)Oct 16, 2025Download
ComparisonThousandEyes vs SolarWinds NPMOct 16, 2025Download
Suggested products
TitleRatingMindshareRecommending
Zabbix4.211.4%95%107 interviewsAdd to research
Datadog4.33.1%97%188 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business5
Large Enterprise8
By reviewers
By visitors reading reviews
Company SizeCount
Small Business304
Midsize Enterprise162
Large Enterprise977
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
Healthcare Company
6%
Retailer
4%
Comms Service Provider
4%
Insurance Company
4%
Energy/Utilities Company
4%
University
3%
Construction Company
3%
Media Company
2%
Legal Firm
2%
Educational Organization
2%
Real Estate/Law Firm
2%
Hospitality Company
2%
Non Profit
2%
Wholesaler/Distributor
2%
Outsourcing Company
2%
Transportation Company
2%
Consumer Goods Company
1%
Performing Arts
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Marketing Services Firm
1%

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ThousandEyes customers

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ThousandEyes Reviews Summary
Author infoRatingReview Summary
System Operation Associate at a financial services firm with 10,001+ employees4.5We use ThousandEyes for monitoring our production servers, focusing on URL alerts. Its ability to display exact client issues is invaluable, though an improved incident management system could enhance noise management during upgrades. We haven't considered other solutions.
Engineer at AGCO Corporation4.5I use ThousandEyes to monitor and troubleshoot network issues, effectively identifying problem locations and improving performance. While its comprehensive features are valuable, initial challenges included a steep learning curve and the need for detailed documentation. ThousandEyes provides a good return on investment.
Founder at Mindclick Consulting4.0I find ThousandEyes helpful for user monitoring and Internet insights in healthcare, though integration needs improvement. Features like end-user monitoring are practical, but challenges exist due to regulations. AI capabilities could enhance compliance and data visualization.
Network and Systems Engineer at a healthcare company with 11-50 employees2.5I've used ThousandEyes mainly to monitor third-party applications like Rio, which helps identify performance issues, though I find its packet analysis lacking, stability inconsistent, and overall would rate it a 5 out of 10.
CTO at LANtel4.0We use ThousandEyes primarily for monitoring voice and video applications with Cisco integration. Its path analyzer and alerting system are valuable, though it could improve communication application monitoring. ROI takes about two to three years, delivering good value.
Senior consultant specialist-ITID at a financial services firm with 5,001-10,000 employees4.5We use ThousandEyes for network monitoring due to its end-to-end capabilities and ease of use, saving us time and money. Although it lacks application-level monitoring, it surpasses other tools like Huawei M2000 with its cloud-based, multi-vendor network monitoring.
Senior Solution Architect at Ricoh España, S.L.U.4.0We use ThousandEyes to monitor our corporate network, internet service providers, and multiple cloud providers. Its deep capabilities are invaluable, though enhancing direct network device monitoring and integration with tools like Grafana would improve its functionality.
Senior Service Engineer at a financial services firm with 10,001+ employees4.5No summary available