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DX Spectrum vs ThousandEyes comparison

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Executive Summary

We performed a comparison between DX Spectrum and ThousandEyes based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed DX Spectrum vs. ThousandEyes report (Updated: September 2022).
635,987 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's a good tool. It's simple to do the configuration.""Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing.""The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure.""What I like best is the configuration management functionality.""The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component.""The most valuable feature is automatic discovery.""The most valuable feature is the event correlation mechanism.""Offers a lot of functionality."

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"The company provides excellent service.""It's fairly easy to set up.""The authentication overall - including to the VPN and LAN - is excellent.""The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use.""The installation process is not hard at all."

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Cons
"It takes some time to learn how to use this solution.""I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting.""If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market.""DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support.""Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols.""It's not a great performance management tool. Its reporting capabilities are not very good at all.""The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function.""Its visualization can be improved. It doesn't have a very advanced GUI. It is very basic and simple, but it does work."

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"ThousandEyes could improve the dashboards by adding more features.""The guest portal is hard to use.""It's an expensive solution.""Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it.""I would like the product to offer more agility."

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Pricing and Cost Advice
  • "The price is very high."
  • "The price of the solution is reasonable."
  • "Currently, a perpetual license but some services are moving to a subscription"
  • "The price is good enough to expect an ideal solution. It's expensive."
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    635,987 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The presentation layer is pretty simple and straightforward.
    Top Answer:The price is very high. It makes it very difficult with respect to the business because, with any other product, we have to look at a lower-cost licensing model. It would have to be much lower than… more »
    Top Answer:The visual is good but it's a little archaic. I think it's the way it's compiled, because I've been struggling recently with deploying it in different departments. The software still uses a 32 bit… more »
    Top Answer:It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective.  You can check… more »
    Top Answer:The authentication overall - including to the VPN and LAN - is excellent.
    Top Answer:The guest portal is hard to use. Clients have faced many difficulties, especially around various mobile devices in order to get LAN authentication. They need to improve this area. Right now, the user… more »
    Ranking
    12th
    Views
    5,720
    Comparisons
    3,689
    Reviews
    14
    Average Words per Review
    424
    Rating
    8.4
    20th
    Views
    9,380
    Comparisons
    6,845
    Reviews
    2
    Average Words per Review
    715
    Rating
    9.0
    Comparisons
    Also Known As
    CA Spectrum
    Learn More
    Overview

    DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.

    DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.

    DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.

    DX Spectrum Features

    DX Spectrum has many valuable key features. Some of the most useful ones include:

    • Service management: DX Spectrum assists personnel in discovering, modeling, visualizing, monitoring, and managing the links between infrastructure and the business services it supports.
    • Fault detection: DX Spectrum offers unique solutions that automate device discovery and root cause analysis, allowing for faster issue detection and resolution.
    • Change management capabilities: DX Spectrum gives administrators the visibility and control they need to prevent erroneous modifications from causing network performance problems and outages.
    • Comprehensive visibility: With DX Spectrum, managers can receive comprehensive insight across physical, virtualized, and cloud environments, as well as a variety of technologies, platforms, and suppliers.
    • Customization: DX Spectrum provides administrators, users, and customers with pre-packaged, easily configurable dashboards and reports that may be adjusted to their individual needs. For maximum performance and visibility, it is intimately connected with other solutions within the DX Service Assurance and DX Service Management systems.

    DX Spectrum Benefits

    There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:

    • Reduce symptomatic alarms and hasten resolution with DX Spectrum’s root-cause analysis and robust event correlation. Automatically map the relationships between your network infrastructure to find the source of service issues for faster resolution. Whether it's a network configuration or availability issue, our network fault management system pinpoints the exact component responsible for the issue.
    • DX Spectrum supports network access from wireless wearables, mobile phones, tablets, and laptops. Provide network operators with the tools they need to manage their wireless networks, decrease outages, and make them as stable as their wired networks. For wired and wireless networks, DX Spectrum offers a unified view.
    • Fault and event management can be integrated across the Agile Ops, Network Operations, and Analytics portfolios. Fault, inventory, and topology knowledge are combined with performance, application, and log monitoring and a unified view across a full-stack NetOps solution. Additional connections include business service and service desk management.

    Reviews from Real Users

    DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

    Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”

    Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”

    ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

    With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

    The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

    Offer
    Learn more about DX Spectrum
    Learn more about ThousandEyes
    Sample Customers
    National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
    Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
    Top Industries
    REVIEWERS
    Financial Services Firm15%
    Comms Service Provider14%
    Healthcare Company14%
    Insurance Company10%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Government11%
    Financial Services Firm11%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Comms Service Provider23%
    Computer Software Company19%
    Financial Services Firm9%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise16%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise10%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise10%
    Large Enterprise74%
    Buyer's Guide
    DX Spectrum vs. ThousandEyes
    September 2022
    Find out what your peers are saying about DX Spectrum vs. ThousandEyes and other solutions. Updated: September 2022.
    635,987 professionals have used our research since 2012.

    DX Spectrum is ranked 12th in Network Monitoring Software with 14 reviews while ThousandEyes is ranked 20th in Network Monitoring Software with 5 reviews. DX Spectrum is rated 8.4, while ThousandEyes is rated 9.0. The top reviewer of DX Spectrum writes "Provides granular access control, highly scalable, and helpful for monitoring the entire network infrastructure". On the other hand, the top reviewer of ThousandEyes writes "Scalable with good authentification and great technical support". DX Spectrum is most compared with DX NetOps, SolarWinds NPM, Zabbix, Zenoss Service Dynamics and DX Performance Management, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Meraki Dashboard, Dynatrace, AppDynamics and SolarWinds NPM. See our DX Spectrum vs. ThousandEyes report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.