PRTG Network Monitor vs ThousandEyes comparison

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389 views|290 comparisons
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11,474 views|7,891 comparisons
92% willing to recommend
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100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between PRTG Network Monitor and ThousandEyes based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed PRTG Network Monitor vs. ThousandEyes Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"The most valuable feature of this solution is being able to see things graphically.""It is nice to have one place where all the information is right there in front of us.""PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces.""Technical support has been very helpful so far.""It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up.""Nice product with an easy interface to use and a large variety of sensors.""I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server.""The best feature is that it lets me know what is going on. I need to know if something has gone down, I need to know if something is running very slowly. PRTG tells me that."

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"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad.""The most valuable features are integration and ease of use.""The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money.""The authentication overall - including to the VPN and LAN - is excellent.""ThousandEyes gives companies better visibility.""From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities.""The installation process is not hard at all.""It's fairly easy to set up."

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Cons
"The Wi-Fi side needs improvement."

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"Performance-wise, PRTG Network Monitor still needs improvement because a large number of SNMPv3 queries reduces tool performance.""The dashboarding definitely needs improvement.""PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand.""The scalability of this solution could improve as well as the automated provisioning of the infrastructure.""We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit.""There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP.""PRTG access works best from the web GUI. There are dedicated apps on Windows/Android/iOS, but they are slow and don’t work as well as the web GUI.""This solution is a good product so far, but I haven't been using it long enough to know how it could be improved."

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"It's an expensive solution.""The guest portal is hard to use.""Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it.""It would be nice if the solution covered other areas like server monitoring.""It might be practical to extend monitoring capabilities to include network devices""Presently, it lacks the ability to integrate with other Cisco products.""I would like the product to offer more agility.""There is room for improvement in terms of customization and user-friendliness."

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Pricing and Cost Advice
Information Not Available
  • "Licenses are very expensive, so I would like to see cheaper licensing."
  • "If you're looking for a cost effective software I’d suggest this product."
  • "Sensors on free version can run out quick."
  • "The ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable."
  • "When you buy PRTG, everything comes in one bundle. Licensing is very easy."
  • "The price was pretty good, very competitive."
  • "The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us."
  • "On a yearly basis, I believe it's between £1,200 and £1,500."
  • More PRTG Network Monitor Pricing and Cost Advice →

  • "In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
  • "It is a quite expensive solution."
  • "The solution is cheap."
  • More ThousandEyes Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it… more »
    Top Answer:The tool is integrated with our email for the alerts.
    Top Answer:It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others… more »
    Top Answer:The tool does not provide features for application-level monitoring. It would be a great advantage if the tool provides… more »
    Comparisons
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    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

    To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

    ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

    With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

    The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

    Sample Customers
    Information Not Available
    Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
    Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Comms Service Provider14%
    Financial Services Firm11%
    Manufacturing Company9%
    Construction Company8%
    VISITORS READING REVIEWS
    Educational Organization46%
    Computer Software Company9%
    Government6%
    Financial Services Firm4%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm13%
    Manufacturing Company8%
    Government6%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business47%
    Midsize Enterprise17%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise54%
    Large Enterprise29%
    REVIEWERS
    Small Business17%
    Midsize Enterprise17%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    Buyer's Guide
    PRTG Network Monitor vs. ThousandEyes
    March 2024
    Find out what your peers are saying about PRTG Network Monitor vs. ThousandEyes and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. PRTG Network Monitor is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our PRTG Network Monitor vs. ThousandEyes report.

    See our list of best Network Monitoring Software vendors and best Cloud Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.