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SolarWinds NPM vs ThousandEyes comparison

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Featured Review
Buyer's Guide
SolarWinds NPM vs. ThousandEyes
July 2022
Find out what your peers are saying about SolarWinds NPM vs. ThousandEyes and other solutions. Updated: July 2022.
610,336 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product is scalable.""Their support team is efficient, and it is easy to set up.""Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring.""The most valuable features are language support and technical support.""SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install.""It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there.""The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well.""It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations."

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"The company provides excellent service.""The authentication overall - including to the VPN and LAN - is excellent.""The installation process is not hard at all."

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Cons
"The solution's network discovery and node addition processes need more work.""Robustness of network element mapping tool could be better""The solution could be more secure.""Technical support and releases are not particularly reliable.""GUI needs improvement with a more graphical dashboard.""One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives.""Complex and overly detailed setup.""Each model has different features, so clients need to purchase a separate model for SQL monitoring, database monitoring, network traffic analyzer, HTTP traffic, etc. So each feature they need is in a different model, but customers would prefer an all-in-one solution."

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"I would like the product to offer more agility.""The guest portal is hard to use.""It's an expensive solution."

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Pricing and Cost Advice
  • "USD $15,000 annually for maintenance."
  • "It is not an expensive product."
  • "It is too expensive."
  • "The licensing is based on the number of nodes, interfaces, and volumes."
  • "There are a lot of sub-products and it just continued to increase the price."
  • "There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
  • "There can be fees in addition to the licensing fees if you add on."
  • "The NPM component of the system costs approximately $1,000 USD per year."
  • More SolarWinds NPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring or… more »
    Top Answer:From my point of view, SolarWind is the best tool.
    Top Answer:We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer are… more »
    Top Answer:It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective.  You can check… more »
    Top Answer:The authentication overall - including to the VPN and LAN - is excellent.
    Top Answer:The guest portal is hard to use. Clients have faced many difficulties, especially around various mobile devices in order to get LAN authentication. They need to improve this area. Right now, the user… more »
    Ranking
    Views
    24,186
    Comparisons
    18,620
    Reviews
    32
    Average Words per Review
    476
    Rating
    7.9
    29th
    Views
    8,602
    Comparisons
    6,310
    Reviews
    1
    Average Words per Review
    727
    Rating
    N/A
    Comparisons
    Also Known As
    Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
    Learn More
    Overview

    SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.

    SolarWinds NPM Features

    SolarWinds NPM has many valuable key features. Some of the most useful ones include:

    • Increased scalability
    • Fault, performance, and availability monitoring
    • Dynamic network discovery and mapping
    • Cross-stack network data correlation
    • Customizable topology
    • Dependency-aware intelligent alerts
    • Intelligent maps
    • Automated capacity forecasting, alerting, and reporting
    • Logical and physical network monitoring
    • Monitor Azure vNet gateway visibility

    SolarWinds NPM Benefits

    There are several benefits to implementing SolarWinds NPM. Some of the biggest advantages the solution offers include:

    • Comprehensive monitoring for advanced network devices: With SolarWinds NPM, you can gain insight into the health and performance of your load balancers, Cisco ASA and Palo Alto Networks, firewalls, and Cisco Nexus switches.
    • Hardware health monitoring: SolarWinds NPM makes it easy for you to monitor, alert, and report on key device metrics, including power supply, fan speed, and temperature.
    • Customizable performance and availability reports: With this feature, you can choose from more than 100 templates to schedule and also generate custom network performance reports.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SolarWinds NPM solution.

    PeerSpot user Andrew N., Senior Network Engineer at Element Critical, says, “The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one interface, look at historical data for those items.” He also adds, “From the troubleshooting point of view, just having that peace of mind is great. And, The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."

    Daniel S., Systems and Data Warehouse Supervisor at MMSD, mentions, “The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It helps us manage our capacity and enables us to be proactive.”

    A Senior Vice President and CIO at a financial services firm explains, “As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service.”

    Dinesh N., Digital Innovation at Bobcat Company, states, “The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.”


    Fazal A., Implementation & Support Specialist at 360Factors, comments, “We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. In the event an interface goes down, we have multiple reports that include availability monitoring, network uptime monitoring, and network downtime monitoring. These reports are on multiple schedules such as the end of the day, end of the last business day of the week, monthly, and quarterly. This gives us the ability to provide reports to our management and let them know the performance of our network.”

    ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

    With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

    The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

    Offer
    Learn more about SolarWinds NPM
    Learn more about ThousandEyes
    Sample Customers
    Microsoft, Federal Express, Hewlett-Packard, and MasterCard
    Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
    Top Industries
    REVIEWERS
    Healthcare Company11%
    Comms Service Provider11%
    Financial Services Firm11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider18%
    Government9%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Comms Service Provider34%
    Computer Software Company22%
    Financial Services Firm7%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise9%
    Large Enterprise77%
    Buyer's Guide
    SolarWinds NPM vs. ThousandEyes
    July 2022
    Find out what your peers are saying about SolarWinds NPM vs. ThousandEyes and other solutions. Updated: July 2022.
    610,336 professionals have used our research since 2012.

    SolarWinds NPM is ranked 3rd in Network Monitoring Software with 33 reviews while ThousandEyes is ranked 29th in Network Monitoring Software with 3 reviews. SolarWinds NPM is rated 8.0, while ThousandEyes is rated 0.0. The top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". On the other hand, the top reviewer of ThousandEyes writes "Scalable with good authentification and great technical support". SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, PRTG Network Monitor, LogicMonitor and Datadog, whereas ThousandEyes is most compared with Meraki Dashboard, Cisco Stealthwatch, Kentik, AppDynamics and Dynatrace. See our SolarWinds NPM vs. ThousandEyes report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.