We performed a comparison between SolarWinds NPM and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The initial setup is easy."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring."
"The ability to quickly identify downtime is the most valuable."
"The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour."
"SolarWinds dashboard is very fast. Also, their interface is very good, it looks very user-friendly. The product allows me to see a summary of the network being monitored at a glance."
"I believe the ease of setup and use, including everything, from the initial installation to the discovery of devices is the most valuable."
"The product covers our needs for the basic care and feeding of servers, whether they are physical or virtual."
"The company provides excellent service."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The most valuable features are integration and ease of use."
"It's fairly easy to set up."
"The solution is very easy to use."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"ThousandEyes gives companies better visibility."
"The Wi-Fi side needs improvement."
"Application Performance Monitoring should be included in this solution."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"Complex and overly detailed setup."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"Consolidation of platforms would provide a smoother experience."
"The guest portal is hard to use."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"There is room for improvement in terms of customization and user-friendliness."
"They only offer synthetic requests."
"It would be nice if the solution covered other areas like server monitoring."
"The tool does not provide features for application-level monitoring."
"ThousandEyes could improve the dashboards by adding more features."
"I would like the product to offer more agility."
SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. SolarWinds NPM is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, LogicMonitor and Entuity, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, AppDynamics and Fortinet FortiSIEM. See our SolarWinds NPM vs. ThousandEyes report.
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