WhatsUp Gold and ThousandEyes are competing in the network monitoring domain. WhatsUp Gold is stronger in affordability and support, while ThousandEyes offers more comprehensive features, making it a valuable investment despite its higher cost.
Features: WhatsUp Gold includes network monitoring, real-time alerts, and seamless integration with IT infrastructure. It is robust in visual network mapping and offers customizable dashboards. ThousandEyes provides visibility into network layers, path visualization, and cloud service monitoring, offering detailed analyses suitable for complex environments.
Room for Improvement: WhatsUp Gold could enhance its cloud service monitoring, provide deeper network layer insights, and improve multi-environment analysis. ThousandEyes may benefit from simplifying its deployment process, expanding its support for non-enterprise-level users, and potentially lowering initial costs to appeal to smaller businesses.
Ease of Deployment and Customer Service: WhatsUp Gold is recognized for its straightforward installation process and responsive customer support, ideal for small to mid-sized businesses. ThousandEyes, while more complex due to its extensive scope, aligns well with enterprise needs, offering specialized support to manage these complexities effectively.
Pricing and ROI: WhatsUp Gold is cost-effective with lower initial setup costs, attracting networks with budget constraints and generating quick ROI through efficient monitoring. ThousandEyes requires a higher upfront investment, promising long-term value by precisely addressing complex network and cloud-based monitoring needs, making it strategic for enterprises seeking comprehensive network insights.
| Product | Market Share (%) |
|---|---|
| ThousandEyes | 3.4% |
| WhatsUp Gold | 1.2% |
| Other | 95.4% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.
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