No more typing reviews! Try our Samantha, our new voice AI agent.

Auvik Network Management (ANM) vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Auvik Network Management significantly reduces troubleshooting time, enhances efficiency, and provides substantial cost savings for improved network management.
Sentiment score
6.4
ThousandEyes offers significant ROI by enhancing network performance, reducing downtime, and speeding up troubleshooting, benefiting organizations significantly.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
IT Director at Victory Church
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
IT Manager at a educational organization with 501-1,000 employees
Auvik Network Management saves me 40% to 50% of our time.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
There has been a great ROI from using ThousandEyes, with significant time saved in troubleshooting as I can quickly pinpoint issues rather than spending time isolating them, alongside enhancing customer feedback and experience.
Senior cloud engineering lead and IT project owner at KDD
I have seen a return on investment by reducing troubleshooting time and having lesser user mapping error issues, in addition to engineering time saved through better observability and reduced organizational MTTR.
Project Manager at Procter & Gamble
 

Customer Service

Sentiment score
7.7
Auvik Network Management's customer service is praised for efficiency and knowledge, though some suggest faster escalation and improved communication.
Sentiment score
6.6
ThousandEyes customer support is highly rated, responsive, and helpful, especially for critical issues, with effective integration support.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
We contacted the support team, and they resolved it within a couple of hours.
System Operation Associate at a financial services firm with 10,001+ employees
The customer support for ThousandEyes is very proactive and supportive.
Project Manager at Procter & Gamble
 

Scalability Issues

Sentiment score
7.8
Auvik Network Management is flexible and scalable for diverse company sizes, managing multiple devices and locations efficiently.
Sentiment score
7.0
ThousandEyes is praised for scalability and adaptability, though some note licensing costs, making it ideal for diverse businesses.
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Information Systems Manager at a healthcare company with 11-50 employees
Scalability with ThousandEyes is straightforward as you don't really need to scale; it's designed to monitor multiple applications, accommodating 50 or 100 applications simultaneously.
Network and Systems Engineer at a healthcare company with 11-50 employees
ThousandEyes's scalability is excellent; it is very scalable and grows with my organization's needs.
Project Manager at Procter & Gamble
 

Stability Issues

Sentiment score
7.9
Auvik Network Management is stable and reliable, with high uptime, minimal downtime, and effective communication during maintenance.
Sentiment score
8.1
ThousandEyes is highly reliable with minimal bugs, fast performance, and user satisfaction ratings typically between seven and ten.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Network Engineer Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
From my experience, ThousandEyes has been stable up to 95%; I have not seen any stability issues.
Senior cloud engineering lead and IT project owner at KDD
ThousandEyes is not very stable; sometimes you have to reboot the servers to get actual results.
Network and Systems Engineer at a healthcare company with 11-50 employees
 

Room For Improvement

Users seek enhanced setup, accuracy, speed, automation, integration, export, alerting, interface, transparency, compatibility, flexibility, and support.
Users desire an improved interface, better integration, enhanced monitoring capabilities, detailed documentation, and proactive incident detection for ThousandEyes.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Network Specialist at a university with 10,001+ employees
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Core Services Engineer at a computer software company with 51-200 employees
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Senior Engineer at Kearns Technology Inc.
Incidents should be alerted on and traced early, before they escalate to full outages.
Software Developer at The Code
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
System Operation Associate at a financial services firm with 10,001+ employees
An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not.
Network and Systems Engineer at a healthcare company with 11-50 employees
 

Setup Cost

Auvik's flexible device-based pricing offers cost-effective management for mid-sized setups, balancing price, functionality, and time savings.
ThousandEyes is mid-range to expensive, offering significant value to larger organizations, with regional pricing and flow-dependent licensing costs.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
Owner at Elifiatek
My experience with pricing, setup cost, and licensing has been that everything was cost-effective.
Project Manager at Procter & Gamble
My experience with pricing, setup cost, and licensing is that it comes in cheaper than alternatives.
Lead Technical Consultant at a financial services firm with 5,001-10,000 employees
 

Valuable Features

Auvik Network Management offers efficient network visualization, automated backups, proactive alerts, integrations, and remote access for streamlined monitoring.
ThousandEyes offers comprehensive network insights, enhancing operational efficiency, troubleshooting, and user experience with end-to-end monitoring and deep visibility.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.
Senior cloud engineering lead and IT project owner at KDD
ThousandEyes offers the best features including global internet and cloud visibility from distributed vantage points, application and network performance monitoring, real-time outage detection and incident alerts, end-to-end path visualization for rapid troubleshooting, proactive issue demarcation, and historical data.
Project Manager at Procter & Gamble
ThousandEyes has become critical for swift network troubleshooting as well, so anytime that there's potential issues with applications or we want to be proactive in resolving potential issues before they arise, ThousandEyes is really the platform that we're leveraging for WAN monitoring, Wi-Fi, latency, packet loss, etc.
Vice President, Finance and Operations at Fruitist
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
2nd
Ranking in Cloud Monitoring Software
4th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
208
Ranking in other categories
IT Infrastructure Monitoring (3rd), Network Troubleshooting (1st), Network Traffic Analysis (NTA) (2nd)
ThousandEyes
Ranking in Network Monitoring Software
8th
Ranking in Cloud Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
24
Ranking in other categories
Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.3%, up from 0.9% compared to the previous year. The mindshare of ThousandEyes is 1.7%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.3%
ThousandEyes1.7%
Other97.0%
Network Monitoring Software
 

Featured Reviews

WM
System Engineer Tier 4
Real-time alerting enhances network monitoring, but interface and network mapping need improvement
The interface is good yet could be improved. There are many elements that could be changed in the interface itself. There should be some sort of chart or alerting within the dashboard. In the overview section, these features are currently absent. When you get an alert, you must go to notifications, then within the device to identify the issue. It would be beneficial if everything was visible immediately upon logging in to the overview, such as machine performance and other metrics. Regarding the network map and visibility, there are some issues. Many people have mentioned that the network map needs improvement, especially when handling numerous items. Currently, I have everything in place: printers, monitors, laptops, switches, and access points. However, I have three switches showing outside of the loop without explanation. This issue is persistent, not occasional. These switches appear disconnected in the corner, even though they are connected and online according to other platforms. The presentation aspect needs significant improvement. We have government-related clients, and taking a screenshot of the current network mapping to send to them appears unprofessional. Although Auvik Network Management (ANM) provides network mapping, I still need to create my own network diagram to make it presentable for clients.
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Proactive monitoring has transformed digital experience and now optimizes application delivery
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
894,830 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
11%
Financial Services Firm
8%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
12%
Manufacturing Company
9%
Healthcare Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business146
Midsize Enterprise32
Large Enterprise23
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Auvik?
Auvik Network Management (ANM) is not costly, but pricing is based on how many licenses are taken, and that can be improved.
What needs improvement with Auvik?
One improvement that would be really beneficial for Auvik Network Management (ANM) is the ability to get alerts sent to me via text. Right now, the only alerts I can get are via email. Receiving al...
What is your primary use case for Auvik?
My main use case for Auvik Network Management (ANM) is managing our overall network and being able to have insight into all of the devices, switches, servers, firewalls, and access points on the ne...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric scree...
What is your primary use case for ThousandEyes?
My main use cases for ThousandEyes at my current company are leveraging ThousandEyes for digital experience, internet, and internet performance. I'm using ThousandEyes for full network path visuali...
 

Overview

 

Sample Customers

Information Not Available
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Auvik Network Management (ANM) vs. ThousandEyes and other solutions. Updated: May 2026.
894,830 professionals have used our research since 2012.