SAP SuccessFactors Learning Reviews

Vendor: SAP

4.0 out of 5

30 reviews
93% willing to recommend

343 followers

What is SAP SuccessFactors Learning?

SAP SuccessFactors Learning empowers organizations with AI-driven tools for personalized learning and skills development, aligning corporate objectives with individual employee growth paths.

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SAP SuccessFactors Learning is the #3 ranked solution in top Learning Management Systems. PeerSpot users give SAP SuccessFactors Learning an average rating of 8.0 out of 10. SAP SuccessFactors Learning is most commonly compared to Cornerstone Learning: SAP SuccessFactors Learning vs Cornerstone Learning. SAP SuccessFactors Learning is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 13% of all views.

Buyer's Guide

SAP SuccessFactors Learning

April 2025

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Helped 851,604 peers since 2012

Featured SAP SuccessFactors Learning reviews

Manikandan Nair

IT Manager at CEMEX

We have been using SAP SuccessFactors Learning to educate employees on various topics. It helps create content and review the number of employees who have completed training and their knowledge of those topics SAP SuccessFactors Learning has been used for business training, security learning, and…

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Chakrapani Mishra

Practice Head at Arete Global

Speaking about how the product is helpful in compliance training, I would say that most of the things, like attendance or who has attended a training, and the quiz and the questions based on after training sessions, you can rate how seriously he or she has undergone a training session. You can also publish the certificate for the training and calculate the cost or define the budget. Speaking about how the product is helpful in reporting and analytics features, I would say that with EC in SAP, you have all dotted, direct lines, and dotted lines, and in such a case, by default, the workflows and other things are part of your delivery. In the same session, when you talk about a learning management system, you have your team, and being a manager, you can assign any training program to anyone. In some cases, if the company is into technical equipment manufacturing, with every piece of equipment, the managers assign some training to the customers or the dealers. There is an admin ID. Through the admin ID, whatever content you want to add or create can be managed. Once you can plan a training schedule for the entire year, you can add the budget, and you can check the rules of people who have already gone through the learning. On the reporting side, everything is very good. In GROW with SAP, many things depend on AI because they have already implemented it. SAP is coming up with all AI features in GROW with SAP. Their advantage is that any user who goes with GROW with SAP can leverage the AI part. The drawback, which I can foresee, is that with AI, the standard configurations are the best practices. Any customer is going to need any customization. In that case, AI will not work 100 percent. The biggest learning from the use of the solution rewards is the fact that the growth of the employees is directly related to the product. If you are using the product, then you can definitely upscale your employees with soft skills, technical skills, or any other skills based on their business model. I rate the tool a nine out of ten.

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Mohammad Rakhis

HRIS Specialist at Saudi Electricity Company

The UX & UI, including the GUI, need to be improved. The system functionality is not customizable. The company has to rely on the vendor for technical support when issues come up. This solution does not support right to left for the Arabic Language, and the Arabic text support is very bad.

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SAP SuccessFactors Learning mindshare

As of May 2025, the mindshare of SAP SuccessFactors Learning in the Learning Management Systems (LMS) category stands at 8.7%, down from 8.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Learning Management Systems (LMS)

PeerResearch reports based on SAP SuccessFactors Learning reviews

Type	Title	Date
Category	Learning Management Systems (LMS)	May 20, 2025	Download
Product	Reviews, tips, and advice from real users	May 20, 2025	Download
Comparison	SAP SuccessFactors Learning vs CYPHER Learning	May 20, 2025	Download
Comparison	SAP SuccessFactors Learning vs Moodle	May 20, 2025	Download
Comparison	SAP SuccessFactors Learning vs Google Classroom	May 20, 2025	Download

Title	Rating	Mindshare	Recommending
Cornerstone Learning	4.1	5.0%	100%	29 interviews Add to research
Moodle	4.0	11.7%	93%	29 interviews Add to research

Valuable Features

SAP SuccessFactors Learning offers key features such as user-friendly interfaces, data security, cloud accessibility, integration with other SAP modules, personalized learning recommendations, smooth configuration, effective tracking, audit capabilities, gamification, robust reporting, and multifactor authentication. It enhances training assignments, allows for customized courses, supports various industries, and boosts operational efficiency. Features like Employee Central and time tracking contribute to improved performance management and knowledge sharing, with a strong emphasis on continuous development and performance appraisal.

"The implementation of SAP SuccessFactors Learning has definitely impacted our operational efficiency and cost savings."
"The platform now offers an improved user interface with options like custom cards and banners that enhance the user experience."
"The tool allows us to create content and review employee progress in their educational knowledge."

Room for Improvement

SAP SuccessFactors Learning requires enhancements in user experience and interface. Support is lacking, and customization is limited. Licensing details are unclear, and price is a concern. Integration with other systems is challenging. Features like reporting, dashboarding, and mobile applications need development. Analytics and course loading are slow. Global availability of AI capabilities is desired. Users face difficulties with user management, outdated structures, and insufficient content creation tools.

"Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult."
"We encounter challenges when connecting with external systems and moving from one platform to another within SAP."
"The course analytics feature takes a long time to load data, which is especially problematic for managers who want to quickly access reports and dashboards."

ROI

SAP SuccessFactors Learning enhances return on investment by centralizing data, simplifying administration, and increasing user engagement. Transitioning to a unified platform streamlines processes and fosters better integration, especially noticeable in manufacturing and finance sectors. Return on investment is around 60% with significant time savings and online training enabling cost-free education. Benefits vary by industry, notably aiding sectors like pharma and engineering, significantly reducing manual processes and delays, thereby adding organizational value.

Pricing

Enterprise users report SAP SuccessFactors Learning as an expensive solution with annual licensing fees and additional costs for implementation and support. Despite being part of an enterprise suite, users find the pricing high, particularly for small businesses. The pricing model is subscription-based and usage-dependent, often seen as competitive in enterprise markets. While some view it as affordable, many agree that it becomes cost-effective for organizations with over 500 users and find the overall expense substantial.

"The tool's licensing model is very straightforward...You will get the relevant mail from SAP, and accordingly, you have to proceed with the provisioning enablement, after which you can start the configuration."
"The tool is cheap."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a one out of ten."

Popular Use Cases

Organizations utilize SAP SuccessFactors Learning primarily for employee training, development, and performance management. It supports recruitment, onboarding, and various HR processes. The cloud-based platform enables skill enhancement through diverse content, allows tracking of certifications, and integrates virtual learning platforms. It facilitates training assignment based on employee roles and offers robust content management and reporting features, serving an extensive user base. Businesses leverage it for internal and external training, ensuring workforce development and compliance.

Service and Support

Customers describe SAP SuccessFactors Learning support as varied. Some find it challenging to communicate, rating it average or slow. Others appreciate recent improvements, noting prompt ticket handling and increased response speed. Many utilize support regularly, often requiring escalations for timely responses. SAP introduces multiple support channels enhancing interaction. Ratings range from six to nine out of ten, reflecting mixed experiences with both quality and responsiveness. Some are satisfied with new systems accelerating support for faster solutions.

Deployment

The initial setup of SAP SuccessFactors Learning is considered straightforward by many, though some find it challenging. The cloud-based platform simplifies the process, often taking between two to six months depending on company size and complexity. While some appreciate the ease of independent configuration, others highlight the need for adjustments based on client requirements. Integration with platforms like Coursera is available, enhancing flexibility. Deployment often involves collaboration with SAP's Activate Methodology.

Scalability

SAP SuccessFactors Learning is renowned for its scalability, suitable for both small and large enterprises. Many organizations report thousands of users with effective onboarding. Some rate scalability as high as nine out of ten. While it's a no-code cloud product with limited customization, it meets industry needs through frequent updates. Organizations increasingly plan to expand usage, highlighting its ability to accommodate growing user numbers without significant issues.

Stability

SAP SuccessFactors Learning demonstrates significant stability, often rated eight to ten out of ten. Many companies find it reliable with minimal issues, although some technical challenges are noted, particularly in early stages or with cloud-based factors. Most users appreciate its consistent uptime and accessibility. However, occasional bugs and minor integration issues are reported. Despite some early connectivity problems, generally appreciated for its robust functionality and ease of use across various platforms without significant interruptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP SuccessFactors Learning Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

13%

Financial Services Firm

Retailer

Computer Software Company

Government

Energy/Utilities Company

Educational Organization

Comms Service Provider

Performing Arts

Real Estate/Law Firm

University

Healthcare Company

Mining And Metals Company

Insurance Company

Pharma/Biotech Company

Wholesaler/Distributor

Non Profit

Construction Company

Media Company

Legal Firm

Logistics Company

Transportation Company

International Affairs Institute

Consumer Goods Company

Training & Coaching Company

Sports Company

Hospitality Company

Recreational Facilities/Services Company

Recruiting/Hr Firm

Non Tech Company

Compare SAP SuccessFactors Learning with alternative products

Learn more about SAP SuccessFactors Learning

Harnessing artificial intelligence, SAP SuccessFactors Learning offers a comprehensive platform designed for delivering personalized learning experiences. With its intelligent learning management system, companies can drive employee engagement by aligning personal growth with business aspirations while facilitating continuous learning. The platform provides AI-driven recommendations and ensures compliance with automated training programs. It integrates with SAP Content Stream and Open Content Network partners, providing curated content and guided learning paths.

What are the core features?

Cloud Accessibility: Access the system from anywhere, ensuring flexibility.
Integration Capabilities: Seamlessly integrate with other modules for a unified HR approach.
Personalized Learning Recommendations: AI-driven suggestions based on individual profiles.
Robust Reporting: Advanced analytics for tracking progress and effectiveness.
Gamification: Engage employees in a motivating learning environment.

What benefits should users expect?

Enhanced Employee Engagement: Personalized content resonates with individual interests.
Continuous Skill Development: On-the-go learning opportunities accelerate growth.
Compliance Management: Automated features reduce legal risks and streamline auditing.
Data-Driven Insights: Make informed decisions with comprehensive reporting tools.

Industries utilize SAP SuccessFactors Learning to revolutionize employee training and performance management. The platform supports e-learning and classroom training scenarios, enhances recruitment processes, and streamlines onboarding. It fosters competency assessments and certification management, ensuring skilled workforce readiness across diverse sectors.

SAP SuccessFactors Learning was previously known as Plateau, SuccessFactors Learning.

SAP SuccessFactors Learning customers

SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)