We performed a comparison between CYPHER Learning and SAP SuccessFactors Learning based on our users' reviews in five categories. After reading the collected data, you can find our conclusion below.
Features: SAP SuccessFactors Learning provides user-friendly training, a comprehensive catalog, and seamless integration with other software. CYPHER Learning stands out for its product training videos, gamification, and personalized content. SAP SuccessFactors Learning could benefit from enhancements in its mobile application, user management, flexibility, and pricing. CYPHER Learning requires improved grading and assessment, online exams, and automation.
Service and Support: Some SAP SuccessFactors Learning users faced challenges when communicating with the support team and complained about receiving generic responses. CYPHER Learning's customer service was praised for its promptness, well-informed support staff, and transparent support system.
Ease of Deployment: The setup process for SAP SuccessFactors Learning is complicated, especially when importing learning items. Users reported that CYPHER Learning is more straightforward. Users find it easy to get started with the help of excellent onboarding training and support.
Pricing: Users said SAP SuccessFactors Learning is costly due to initial fees and yearly support charges that can be burdensome for small businesses. CYPHER Learning offers a competitive and reasonably priced user-based pricing model.
ROI: Our users say that SAP SuccessFactors Learning's return on investment (ROI) depends on an organization's size and goals. CYPHER Learning users reported cost savings, decreased expenses related to logistics and travel, and enhanced overall efficiency and productivity.
Comparison Results: SAP SuccessFactors Learning is the preferred choice over CYPHER Learning. SAP SuccessFactors Learning stands out for its extensive catalog, advanced learning features, and seamless integration with other software solutions. Additionally, it offers enhanced resource allocation and access functions, resulting in a streamlined user experience. CYPHER Learning was praised for its product training videos, assessments, and gamification features. The customer service and support provided also received positive remarks.
"For as long as I have been working with MATRIX (for a few years now), they have the social aspect with groups. The thing that they did not have for years, until earlier this year, was a reply-all feature. I had been asking for that for years and they finally added it this year. That has been helpful because now our students are less frustrated."
"I really like the fact that it's cloud-based. That means you don't have to look for updates. They happen automatically, which is great. It's also an easy, plug-and-play type of application. It is quite user-friendly and modern."
"Most LMSs have a fixed template for all the courses and the whole school uses it. When it comes to younger ages, they need fewer features so there won't be a lot of hassle for the teachers and parents. That's what we can do using CYPHER Learning: Just turn off anything that we don't need in a specific course."
"I can use a template to replicate class content so that I can use the same content in the three sections where I teach. That way, I don't have to continuously edit my classes. It's very useful."
"We love the group feature allowing students to have peer-to-peer learning experiences. In our case, it is for students, but this feature could also be useful for a business to provide peer-to-peer learning experiences for employees. The group tool provides an opportunity for students to connect with their peers inside of their own digital space. One of the aspects that we love about the group tool is that it allows students to leave the course but engage in a digital space where they access materials that are personalized to their group."
"I am able to monitor the classes: who has entered, who has not entered yet, and who has viewed the classes. If we are working on an assignment it allows me to upload an assessment rubric where they can see and learn about their progress."
"One of the features that is very good is the automation for setting trigger rules that show or hide specific class sections or assignments."
"Initially, I was very excited about the automations. But when we started using the actual courses, I found that the ability to sync content and settings from parent courses to child courses is what I value the most. But both the automations and syncing are at the top of the list."
"Some valuable features include assigning various courses to employees based on their groups and roles, as well as providing specialized training for new hires."
"The most valuable features of the solution were the deployment and onboarding."
"It is a very stable tool. It is the most stable security application."
"The learning features are great."
"The analytics and reporting features are very helpful."
"SAP SuccessFactors Learning is highly scalable."
"It is a stable solution...It is a scalable solution."
"Safety is the most robust aspect of this platform."
"The mobile app has quite a lot of bugs and it has many fewer integration options."
"The list of students needs to be organized according to gender. The list of students in the product contains both male and female students, whereas, in our grading system, we list the male students followed by the female students."
"I think it would be helpful if the resources were more structured in a how-to format."
"Most of our wish list for CYPHER Learning has already been addressed. One that we are still asking them for is to include competencies from different industries, since they have industry partners. These would be the competencies that these industries need so that we can make sure that we are developing our students toward those competencies or skill sets."
"I have one team member who is in charge of monitoring and checking students' progress. She is very tech savvy and has really dove into the reporting feature in CYPHER Learning. If I had one complaint, it would be the reporting. It is so robust and detailed that it is hard to obtain some of the specific things that we want. That has been her response to me, and I have found the same thing. If I just want to know how many students have completed a course in a specific organization, then it is a little bit too daunting and difficult to obtain exactly what we use as our key indicators."
"There are some tools that facilitate dialogue but not many that help produce continuous interaction. There is room for improvement in the area of interaction. I'd like to see more ways for the student to communicate with their classmates."
"There is further work to be done on the translation accuracy of international languages. It is really a challenge to have a system for perfect translation, especially as there are unique dialects embedded in different languages. In the future, the platform can have an integrated application that can "precisely" translate languages."
"One of the things that I would like to see improvement on is detecting duplicate users by identifying them by their names and not only by their email addresses. Many people change their email addresses but we don't know that they have. This can result in unnecessary duplication of user accounts."
"This solution does not support right to left for the Arabic Language, and the Arabic text support is very bad."
"The initial installation could be a bit easier."
"The consultants implementing this solution could be more knowledgeable."
"The certifications are valid for only six months."
"One area I would like to improve in SAP SuccessFactors Learning is the overall user experience and product feedback loop."
"What needs improvement in SAP SuccessFactors Learning is the user interface. The user management and the integration of the whole suite could also be improved. The solution also needs to be modernized because at the moment, it's a little bit outdated. It's old-fashioned, and though it has a data import feature, that's just plain outdated. SAP SuccessFactors Learning doesn't have any cutting-edge features."
"The product must make the integrations more seamless."
"Licensing is a major challenge in the solution."
CYPHER Learning is ranked 1st in Learning Management Systems (LMS) with 50 reviews while SAP SuccessFactors Learning is ranked 4th in Learning Management Systems (LMS) with 23 reviews. CYPHER Learning is rated 9.0, while SAP SuccessFactors Learning is rated 7.8. The top reviewer of CYPHER Learning writes " Rules engine allows us to automate aspects of our training, and we get full visibility into individual students' progress". On the other hand, the top reviewer of SAP SuccessFactors Learning writes "An easy-to-deploy and stable solution helpful for multiple HR-related activities". CYPHER Learning is most compared with Moodle, TalentLMS, Canvas LMS, Google Classroom and Cornerstone Learning, whereas SAP SuccessFactors Learning is most compared with Workday, Moodle, Litmos, Cornerstone Learning and Wombat Security Education Platform. See our CYPHER Learning vs. SAP SuccessFactors Learning report.
See our list of best Learning Management Systems (LMS) vendors.
We monitor all Learning Management Systems (LMS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
