SAP SuccessFactors Learning Reviews

We use SAP SuccessFactors as an all-in-one HR solution. It helps us with talent acquisition, performance management, and learning programs.

Implementing SAP SuccessFactors has significantly improved our organization by consolidating various HR functions into a single, unified platform. We used to handle core HR, performance, and career development with different platforms, causing complications. Now, with SuccessFactors, everything is in one place, making our processes more straightforward and our workforce management more efficient. It's a positive shift that has simplified our operations and improved overall organizational effectiveness.

The most valuable feature for us in SAP SuccessFactors is the Performance Management module.

While SAP SuccessFactors has a clear roadmap with regular half-yearly releases and ongoing improvements, there is still room for enhancement, particularly in their core HR system, Employee Central. However, it is reassuring to see that SAP is actively investing in and addressing these areas, continuously working on improvements. Additionally, while I appreciate the introduction of AI capabilities in the US and Europe, it would be beneficial if these features were made available globally, including in regions like the Middle East where I currently work.

I have been working with SAP SuccessFactors Learning for six years.

I would rate the stability of the solution as a nine out of ten.

I would rate the scalability of the solution as a seven out of ten. The scalability of SAP SuccessFactors is somewhat limited because it's a cloud product with pre-configured capabilities. It doesn't allow for coding or customization, making it a no-code product. While this simplifies the deployment, it also means that certain business requirements can't be met unless SAP releases enhancements. We have to align with SAP's roadmap and wait for their staggered releases every six months to access new capabilities. We have around 20 users of the solution at our company.

In terms of technical support for SAP SuccessFactors, the process involves raising incidents, escalations, and receiving responses within SLAs. I would rate the support around six out of ten. The quality is good, but the responsiveness can be a bit delayed.

Neutral

Setting up SAP SuccessFactors was easy, but it has limitations due to being a cloud platform and the deployment took about a year for our organization. I would rate the easiness of the initial setup as a seven out of ten. Its ease of deployment stands out as a key advantage. Once implemented, we can manage the solution internally without relying on external partners, thanks to its user-friendly interface. We used SAP's Activate Methodology, based on agile principles, for deploying SuccessFactors. The process involved working with SAP partners to follow a structured approach. Around 15 people were involved in deploying SuccessFactors, with roles ranging from program and project managers to solution architects and consultants. Currently, our in-house team of about six people handles maintenance, addressing both incidents and enhancements.

The simplicity of administration has significantly contributed to a positive return on investment. User engagement has significantly increased, especially for certain modules. The transition from multiple standalone systems to a unified platform has streamlined processes, allowing for better integration across all systems. I would say that the return on investment is about 60%.

SAP SuccessFactors is well-suited for streamlined processes, making it a good fit for small to mid-scale companies. For larger enterprises with complex and non-standard requirements, achieving all needs may be challenging. The solution's limitation on coding and configuration changes makes it less flexible for organizations with intricate policies. It is a solid choice for companies with straightforward processes. Overall, I would rate the solution as a seven out of ten.

The SAP SuccessFactors Learning module offers all employees in the organization the opportunity to constantly improve their skills and expand their knowledge about various subjects. It's a learning curve and a robust system that provides courses, lessons, and training to meet all our employees' needs and ensure they stay on track.

SAP SuccessFactors Learning is a cloud-based platform, and the majority of our customers are using it on the SAP Cloud.

Today's business environment emphasizes constant improvement in all aspects of companies' operations. As a result, companies recognize the importance of continuously training, educating and enhancing the skills of their employees at all levels. SAP SuccessFactors Learning is a tool that assists them in efficiently executing this process.

When we inquire with employees, we find that everyone desires opportunities for training and skill development. However, it is crucial for organizations to manage their budgets while providing valuable training and knowledge sharing in areas that truly benefit the company. The primary goal is to enhance the scope of learning and ensure that learning adds value to the organization. SAP SuccessFactors Learning does both of these things.

I would like the SAP EC connectivity to be improved.

The technical support team has room for improvement.

I have been using SAP SuccessFactors Learning for two years.

I would rate the stability of SAP SuccessFactors Learning as nine out of ten.

SAP SuccessFactors Learning is highly scalable.

I find it difficult to handle and discuss issues with the technical support team.

Neutral

The implementation is quite complex, not due to the system itself, but because of the specific requirements of the clients. Therefore, during the setup process, we must make necessary adjustments to cater to each client's needs. For example, if the system is used in a large organization, which may have around 4,000 employees, setting it up and implementing it correctly can be quite challenging.

The deployment process requires a minimum of six months. It begins with a preparation phase, followed by three distinct implementation phases, and concludes with post-implementation hyper care or support. These steps are provided by the SAP methodology and can be easily accessed on the SAP website.

I rate the price for SAP SuccessFactors Learning an eight out of ten, with ten being the highest.

SAP SuccessFactors Learning is a cloud-based solution, so we don't need a license. Instead, we have a subscription. Additionally, we need to factor in the cost of implementation, which is roughly double the subscription cost, and then there's the cost of maintenance. Considering all these factors, the solution becomes expensive.

I give SAP SuccessFactors Learning a nine out of ten.

I would recommend finding someone who can comprehend the needs of the organization and understand the business to hire them as the implementation partner. Do not rely on someone who is simply cheap and quick, as this may lead to incorrect implementation. 

This solution is used for employee management, including departments and employee life cycle processes. We manage all employee life cycle events within this application, such as promotions, transfers, job changes, organization changes, global contracts, assignments, and everything related to the employee life cycle, from hiring to termination.

I find the user interface user-friendly compared to the initial application. It has improved resource allocation and access functions. It also reduces the number of clicks required to perform tasks, making it more efficient than legacy solutions.

There is always room for improvement. In my opinion, the price could be cheaper.

We have been using it for the past three years.

It is a stable solution. 

It is a scalable solution. 

It depends on the customers and their specific feature requirements. As consultants, we consider the customers' needs and provide recommendations.

So, it depends on the customers and their desired system features.

The initial setup was not complex, it was simple. The deployment time depends on the workforce, the number of employees, the number of entities across the country, and other factors.

On average, it takes around one year to implement a complete solution. However, if there are many entities all around the world, it may take longer.

The pricing changes and the license amount is quite costly. It is competitive compared to other solutions in the market. It may provide a technical advantage in terms of competition with enterprise solutions.

I have experience in SuccessFactors. I'm currently working in a company that is in the process of implementing a Tango solution for recruiting and onboarding.

So, it seems that before we implemented SuccessFactors, they were using Tango. They have been using SuccessFactor for five years.

On a scale from one to ten, I would rate SAP SuccessFactors around eight out of ten. I would recommend SuccessFactors for future use.

I'm using SAP SuccessFactors Learning for external and internal training. I'm also using it for learning administration for face-to-face training, the assignment of e-learnings, etc.

The best feature of SAP SuccessFactors Learning for me is the assignment profile. It's a rather specific feature, but this is what comes to mind.

What needs improvement in SAP SuccessFactors Learning is the user interface. The user management and the integration of the whole suite could also be improved. The solution also needs to be modernized because at the moment, it's a little bit outdated. It's old-fashioned, and though it has a data import feature, that's just plain outdated. SAP SuccessFactors Learning doesn't have any cutting-edge features.

I started working with SAP SuccessFactors Learning last October.

SAP SuccessFactors Learning is mostly a stable solution.

The support for SAP SuccessFactors Learning is very bad and very difficult to communicate with. You just get standard answers just so the support team could fulfill SLAs. You get asked standard questions that were already discussed in the ticket. The support team for SAP SuccessFactors Learning isn't that knowledgeable.

Neutral

The setup for SAP SuccessFactors Learning is very complex. For example, if you're doing a historic data load, you need to import learning items such as classes and courses from the legacy system, and the way it is done, it's just stone-age.

In terms of how long the deployment takes for SAP SuccessFactors Learning, my company currently has the suite in place, so now you just need to implement the learning part of it, which takes roughly six months.

We used consultants for the implementation of SAP SuccessFactors Learning.

The licensing cost for SAP SuccessFactors Learning is rather expensive, but it's not the only SAP tool my company uses in the suite, so it's very hard to compare prices.

I evaluated Cornerstone Learning.

I'm using SAP SuccessFactors Learning currently. I'm working with the whole SAP Success Factors suite, but my focus is on Learning. I'm using the latest version of the solution. It's deployed on the cloud, not on-premises.

Currently, thirty thousand people use SAP SuccessFactors Learning within the company, but once implementation has been completed, there'll be around forty-two thousand users of the solution.

My advice to others looking into implementing SAP SuccessFactors Learning is to use a different system such as Cornerstone Learning.

My rating for SAP SuccessFactors Learning is seven out of ten.

I'm a customer of SAP SuccessFactors Learning, not a partner.

We deployed SAP SuccessFactors Learning for LMS (learning management system). We have created our own content and made mandatory courses for a few lines of business.

The most valuable features of the solution were the deployment and onboarding. The solution's customization and reporting were very easy. The solution's interface is very user-friendly when creating or consuming course content.

The solution should have a more user-friendly dashboard because its current dashboard is not so great. It would be more helpful if it could be integrated with the standard integration available with SAC. That would help the managers, supervisors, and department heads.

I have been using SAP SuccessFactors Learning for eight years.

The solution's stability is challenging because of the inherent problems that come with a cloud solution.

I rate the solution a six out of ten for stability.

SAP SuccessFactors Learning is a scalable solution. Around 1,000 users use the solution in our organization.

I rate the solution a nine out of ten for scalability.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

A small team of six people deployed the solution in eight weeks in our organization.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a one out of ten.

The solution's integration was homogeneous because it works with other SAP products. There were no issues, and we used the local APIs to connect.

We used to generate weekly and monthly reports, and there were jobs or schedules created for reporting based on the date of onboarding and an employee's role. That used to help the immediate supervisor and the employee understand where they stood regarding the allocated courses or the learning path.

We faced challenges usually in the course content creation. That was our only challenge because we didn't have people who could create the content the way we wanted. Over a period of time, we could train a few of our internal employees to do that, and we were able to work on that challenge as well.

Now, subject matter experts would provide the content. A team would create the content and work with the subject matter expert to see how to deploy it. Then, a deployment plan is made, and the contents are rolled out.

SAP SuccessFactors Learning is a cloud-based solution.

Overall, I rate the solution a seven out of ten.

We use this solution for our company website. I use it either through my mobile or through my laptop and access the learning modules that are already there in the organization.

The entire organization is using this solution. It's about 500,000 users.

The interface is really friendly, and the training embedded in it is very easy to use, explore, and search. The catalog is pretty strong.

I am talking about SAP in general, so there are multiple screens that you have to go through, and it takes some time to get used to it.

The screens are friendly but rather than having a single interface, there are multiple layers.

I've been using it for one month now.

It's stable.

The solution is scalable. The onboarding is simple for new employees. I think my company is planning to increase usage.

Technical support is pretty strong. Even when there's an administrative issue, there is prompt involvement from SAP.

I would rate this solution 8 out of 10.

It's there for a bigger organization. For smaller organizations, it does not make sense to invest in it. It's an enterprise-based solution for organizations that have more than 5,000 users.

I use SAP SuccessFactors Learning as an administrator in an international organization. My company uses SAP SuccessFactors Learning to scale our online learning and e-learning courses for two years in different countries. My company uses SAP SuccessFactors Learning as an in-class training management system and also to generate reports about the training.

The most valuable feature of the solution stems from the fact that SAP SuccessFactors Learning is integrated with other modules in SAP SuccessFactors. The data from the module known as SAP SuccessFactors Employee Central is connected with SAP SuccessFactors Learning, making it possible for its users to use the tool's automatic alert settings.

The GUI and dashboards are areas in the solution with shortcomings where improvements are required.

I have been using SAP SuccessFactors Learning for two years.

It is a stable solution.

It is a scalable solution.

My company has around 2,200 users of the solution.

My company does have plans to increase the use of the solution.

I have contacted the solution's technical support, and I feel that though they are professional, they weren't very quick.

The product's setup phase is fine, but the use of e-learning and classroom modules can be a bit difficult since they are not intuitive, and you may need a lot of training to be able to use them.

The time required for the deployment phase of the solution depends on the size of your organization and the configuration process. The solution's deployment phase may take around six months for international organizations.

My company sought a consultant's help during the solution's deployment phase.

My company does have to make yearly payments towards the licensing costs of the solution. My company considers the solution to be worth its price, but we don't consider it to be a cheap solution.

I was not a part of the selection and implementation phases of the product. The solution providers from some other company carried out the configuration part.

I recommend the solution to those who plan to use it.

I rate the overall solution somewhere between seven and eight out of ten.

The product offers a lot of information which we can share with systems. 

The product needs to improve its escalation system. 

I have been working with the product for a year. 

I would rate the product's stability a nine out of ten. 

My company has 10-12 users for the solution. 

The tool's support is not easy to contact. 

The product's setup is easy since SAP provides all the necessary information. 

I would rate the product an eight out of ten.