Asana Reviews

Asana increases productivity and time efficiency, reducing meetings and administrative work. Organizations report enhanced task management, saving up to 30 hours monthly. Time saved allows focus on client projects and boosts earnings. Some find ROI challenging to quantify due to external reporting. Larger, mature organizations see less immediate ROI, but improved communication and project tracking are evident. Cost considerations may affect user and feature expansion decisions.

Enterprise users appreciate Asana's reasonable pricing and diverse tier options, with the free version offering substantial capabilities. The business tier costs $25 monthly on an annual contract, requiring additions in user increments of five. While some perceive it as affordable compared to competitors, others find certain feature costs, like those for portfolio access, to be high. Setup is straightforward with flexible licensing, yet some users highlight limitations with integration, potentially incurring additional costs.

• "We paid a monthly licensing fee for the product."
• "The solution's free version can be used for basic functions."
• "I can describe Asana's pricing as a sweet spot since it is neither very high nor very low, especially regarding the value Asana adds to its products...In our company, we use 50 percent of the features provided by Asana, because of which we only pay 50 percent of Asana's total cost."

Organizations use Asana primarily for project and task management. It enhances team communication, assigns tasks, and tracks progress efficiently. Teams utilize Asana to manage marketing campaigns, collaborate on projects, and organize workflows. It supports resource allocation and strategic planning for projects, allowing for seamless collaboration across departments. Asana is essential for managing software development, creating intake forms, monitoring timelines, and handling communication with clients and vendors, ensuring smooth project execution and effective time management.

Many users did not engage with technical support. Those who did had mixed feelings. Some found support responsive, effective, and knowledgeable, with ratings around eight to nine out of ten. Others experienced delays, rating responses lower due to slow response times, averaging four days. The community support was noted as less robust compared to others. Many users reported satisfaction with their customer experience team and appreciated their willingness to help.

Users find Asana's initial setup straightforward and simple, with an easy installation process. It's cloud-based, requiring minimal maintenance. Some complexity arises with intricate project setups, which can require more time and technical intervention. Training is recommended for more advanced usage, but for basic projects, the setup is efficient and quick. New users appreciate Asana's ease of use, transitioning smoothly from previous tools, while experienced users handle setup effortlessly.

Asana exhibits high scalability, performing well across various team sizes and industries. Most organizations experience seamless expansion, though some find cost a significant factor, especially with additional licenses. While some users note limitations for large enterprise-wide implementations, others rate scalability highly for handling hundreds of users. Some users encounter challenges scaling beyond small to medium projects, yet many appreciate its adaptability and ease of use for diverse teams with complex needs.

Many users find Asana stable, experiencing few or no major stability issues. Some report temporary downtime during maintenance, but users appreciate Asana Status for real-time updates. Most rate its stability highly, often between eight and ten out of ten, noting it runs smoothly without crashes or glitches. A few mention occasional downtime, although these instances are rare. Asana's reliability is mostly affirmed, with many considering it a trustworthy tool.