Jira and Asana compete in the project management tools category, catering to different needs. Jira has an edge due to its comprehensive features and flexibility, ideal for complex projects, while Asana's simplicity appeals to users seeking ease of navigation.
Features: Jira offers issue tracking, Agile methodology support, and a flexible API, making it suitable for complex project requirements. Asana provides intuitive task management, user-friendly tools, and straightforward navigation, benefiting teams looking for simplicity.
Room for Improvement: Jira's complexity and steep learning curve, particularly in customization and integration, can challenge newcomers. Its documentation and search functionality need enhancement. Asana lacks advanced reporting features and workflow automation, with room for improvement in setup processes for larger teams.
Ease of Deployment and Customer Service: Jira provides flexibility for deployment across various environments, including on-premises and cloud, but users often find the initial setup complex. Customer service is inconsistent, with community forums as primary support. Asana is primarily cloud-based, offering an easier deployment for teams, with customer service perceived as responsive and helpful for minimal adjustments.
Pricing and ROI: Jira's cost can escalate with additional plugins and larger teams, yet users report good ROI due to its comprehensive features. Asana offers competitive pricing for small to mid-sized teams, though it can seem costly at higher tiers. It's particularly cost-effective for startups, while Jira offers substantial ROI for larger organizations needing advanced functionality.
However, due to its pricing, I need to be careful about adding each user and feature.
The technical support is of high quality.
Asana is quite stable; it is a tool I can trust.
It would be easier if I could assign tasks directly from my email without needing to open Asana.
It would be beneficial to have a native option for Asana to create tickets so we could move away from our main ticketing tool.
To add one user is expensive, which makes me cautious about upgrading or adding more users.
Asana's automation allows me to automate deadlines and send notifications to the right people about approaching deadlines.
Asana provides automation because we receive these updates the moment they happen without anyone needing to tell us they completed tasks or moved on to others.
Asana is web-based software-as-a-service that helps teams coordinate and manage their work. It helps companies move faster by making sure everyone knows the team’s plan and process and who is doing what by when.
Each user can create projects using a list, board, calendar, or timeline view. Within each project, users can add tasks, subtasks, sections, comments, attachments, start and due dates, and custom fields. Project and task followers get notifications on changes or comments on the project and/or task in their Inbox. Individual users can see all of the tasks they're responsible for across all of their projects in a view called My Tasks.
Asana is available in English, French, Spanish, German, and Portuguese.
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
