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Head of Content Marketing at scion social
Real User
Top 10
Mar 14, 2025
Collaboration improves with enhanced task automation and user-friendly dashboards
Pros and Cons
  • "I would recommend Asana to others."
  • "The integration with email should be more seamless. When I'm writing an email and want to tag someone in Asana for a task, the process should be smoother."

What is our primary use case?

I use Asana for task management and project management.

What is most valuable?

I find the collaboration features to be the most usable. The dashboards provide an overview of tasks, showing how much has been completed and what remains. I can add external users to access their projects, share files, leave comments, and tag people. Asana's automation allows me to automate deadlines and send notifications to the right people about approaching deadlines.

What needs improvement?

The integration with email should be more seamless. When I'm writing an email and want to tag someone in Asana for a task, the process should be smoother. It would be easier if I could assign tasks directly from my email without needing to open Asana.

For how long have I used the solution?

My team and I have been using Asana for more than a couple of years.
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June 2026
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What was my experience with deployment of the solution?

The deployment process is straightforward. Once the IT department approves it, it doesn't take much time. It's a matter of installing it and starting to work on it. Training the people might take a couple of weeks, but overall, it's quick.

What do I think about the stability of the solution?

Asana is quite stable; it is a tool I can trust.

What do I think about the scalability of the solution?

I would rate the scalability of Asana as eight out of ten.

How are customer service and support?

The technical support is of high quality. Asana provides decent support with blogs and new trends.

Which solution did I use previously and why did I switch?

Before Asana, I used Google Sheets and occasionally Slack. Asana improved our processes because Google Sheets required manual input with no dashboards, while Asana offered a more convenient solution.

How was the initial setup?

The initial setup is quite a simple process, not difficult at all.

What about the implementation team?

The deployment was done in-house.

What was our ROI?

I have seen a return on investment with Asana. However, due to its pricing, I need to be careful about adding each user and feature.

What's my experience with pricing, setup cost, and licensing?

The pricing of Asana is slightly high. To add one user is expensive, which makes me cautious about upgrading or adding more users.

What other advice do I have?

I would recommend Asana to others. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Yasser_Anter - PeerSpot reviewer
Independent Business Consultant at Freelance
Real User
Top 5
Nov 17, 2024
Integrates team collaboration but lacks automated data entry and advanced vendor integration
Pros and Cons
  • "I find the interface of Asana easy to interact with."
  • "There is room for improvement in integrating Asana with different technology vendors."

What is our primary use case?

My primary use case for Asana is project management. Asana allows me to invite team members to the same project, including external members, to follow up and contribute or observe.

How has it helped my organization?

Asana provides a stable environment, which is one of its pros.

What is most valuable?

I find the interface of Asana easy to interact with. It has a desktop client, which is a feature I hoped Microsoft would have, allowing interaction over the web interface.

What needs improvement?

There is room for improvement in integrating Asana with different technology vendors. The reporting and exportation of project results need enhancement. The interface has drawbacks, such as the requirement of manual input of personal data into project forms. Overall, the application form should automatically populate user data like email address and phone number.

For how long have I used the solution?

I have used Asana for less than a year. I started using it this year.

What do I think about the stability of the solution?

I have not faced any stability issues since I started using Asana. I never encountered any glitches.

What do I think about the scalability of the solution?

There are no limitations on the number of projects or the data entry. The limitation only applies to the number of users based on purchased licenses.

How are customer service and support?

The Asana team interacts frequently with the PMO office to help with modification required or challenges faced.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of the desktop client was easy to install and use.

What about the implementation team?

I installed the desktop client of Asana myself. I wasn't part of the IT team and thus not responsible for the integration. I am just a user of the platform.

What's my experience with pricing, setup cost, and licensing?

Asana is overpriced based on its offering. On a personal level, I would not recommend it to myself. Due to its cost, I wouldn't select Asana if I were to buy a single license for managing my projects.

Which other solutions did I evaluate?

I have no information or interaction with other solutions. Compared to Asana, Microsoft might have a better chance of utilizing and integrating AI.

What other advice do I have?

Compared to Asana, Microsoft might have a better chance of utilizing and integrating AI for improved functionality.

I'd rate the solution found out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Asana
June 2026
Learn what your peers think about Asana. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Francois Provencher - PeerSpot reviewer
Expert Consultant, Strategy and Innovation at Innovitech
Consultant
Jul 28, 2023
A tool requiring an easy setup phase that can help manage software development
Pros and Cons
  • "The initial setup was straightforward."
  • "The calendar view in Asana has shortcomings and can be improved."

What is our primary use case?

I use Asana for advanced use cases, including managing software development and other projects.

How has it helped my organization?

With one particular project, we manage the development activities with around twenty people on the project team and about five hundred tasks, for which Asana helps to manage our sprint planning.

What is most valuable?

The most valuable features of the solution are the different views, including the list view, table view, dashboard, and the ability to add fields or customize by adding some specific fields for a project.

What needs improvement?

The calendar view in Asana has shortcomings and can be improved. The other element is the ability to natively be able to add additional connectors to better manage the planned time versus the actual time for each task.

The timesheet aspect is an additional feature I like to see in Asana since we now use another application called Toggl for managing our time cards. It would be better if we could do what we do in Toggl directly in Asana since it would be easy to plan activities.

For how long have I used the solution?

I have been using Asana for a year and a half. I use the solution's latest version.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven out of ten.

How was the initial setup?

The initial setup was straightforward.

The solution is deployed on the cloud.

What was our ROI?

I have not specifically seen any ROI using the product. We use it as a part of different tools, so it is like looking at the ROI for an email, which is a part of the tools we need.

What other advice do I have?

To those planning to use Asana, I would say there are many similar applications. It can be hard to choose from applications like monday.com, Asana, ClickUp, and others since they are all good for collaborative project management for smaller projects, which have not quite reached the level in terms of capabilities to manage very large projects. I have managed projects ranging from 25 million USD to 50 million USD, and I feel Asana cannot operate at that level.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Sales Specialist at Brown-Forman
Real User
Jul 20, 2023
Easy to use, good UI, and helpful for team collaboration
Pros and Cons
  • "It’s a great way to communicate plans and progress across the business and is flexible about how much detail I include and how I present it."
  • "Some customizations and functions are still not available, however, so far, they haven't been a deal killer."

What is our primary use case?

My team was seeking for a tool to provide direction, so I tried out a few. 

Although there is a learning curve with every program, Asana stands out for having an easy-to-use UI. The templates are also excellent for getting us started, and Asana's extensive customization capabilities are a significant benefit. There are so many wonderful features to discover, and as my use case grows, I look forward to implementing new features. 

Teams may cooperate and produce solid projects of all types using Asana.

How has it helped my organization?

The product's flexibility is its strongest feature; we can utilize it however we like to finish the project. 

What is most valuable?

It’s a great way to communicate plans and progress across the business and is flexible about how much detail I include and how I present it. I especially like the way I can share different perspectives with different people and the flexibility in how I present information. 

My team especially loves the Priority Poker feature: making prioritizing cooperation fun and easy, and helping me stick to my strategy and goals. I can modify it to fit my team’s needs and easily extend my process at anytime easily.

What needs improvement?

Some customizations and functions are still not available, however, so far, they haven't been a deal killer. Asana appears to be open to suggestions, and as they are continually making improvements, these might be implemented in the future. 

It takes some time to get used to and is initially difficult to navigate Asana. It gets much better as you get to know about Asana. Since you can’t set up an advanced search to distinguish between tasks, folders, and projects, I also have trouble with the search feature.

For how long have I used the solution?

I've used the solution for two plus years.

What's my experience with pricing, setup cost, and licensing?

I adore how Asana allows us to be consistent and open with our staff. To keep track of all of our jobs, we used too many spreadsheets and manila folders, which frequently went missing and required workers to search the office for lost files. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Aman Aneja - PeerSpot reviewer
Director of Analytics at a financial services firm with 1-10 employees
Real User
Feb 29, 2024
Has a good user interface and can be used for project management and teamwork
Pros and Cons
  • "The solution's user interface is very good."
  • "More features can be added."

What is our primary use case?

I use Asana mainly for project management and teamwork.

What is most valuable?

The solution's user interface is very good. The solution's alerts and notifications also help a lot. The additional feature of integrations with other tools is also very useful.

What needs improvement?

More features can be added.

For how long have I used the solution?

I have been using Asana for almost six years.

What do I think about the stability of the solution?

Asana is a completely stable solution, and I haven't had any issues with the solution's stability.

What do I think about the scalability of the solution?

Asana is a scalable solution. We have been expanding and adding many team members and haven't faced any challenges with the solution's scalability. Less than 100 people are currently using Asana in our organization, but we're planning to increase the usage soon.

How was the initial setup?

The solution's initial setup is very, very simple. I am also working as an admin for Asana for my team. The solution's implementation involves a couple of clicks, and you are onboarded.

What about the implementation team?

We implemented Asana through an in-house team. The solution's deployment was very simple and didn't take more than a few weeks.

What other advice do I have?

The solution's notifications and integration supports remote collaboration by updating the team on how the project is moving ahead. You can integrate Asana with Microsoft Teams. You can set up the alerts, which is very beneficial for getting updates.

Project management covers the whole delegation and accountability portion of Asana. It tells us when a particular subpart of the project was assigned to a person and when it was moved to the next phase. We are working with the software version of Asana.

The solution's delegation and tracking features are very beneficial, considering that we work in a hybrid model. Sometimes we are in the office, and sometimes we are not. It helps a lot when you don't have to chase people, and you can directly refer to Asana's board and understand what's going on. Asana has completely adapted to the evolving needs of our projects over time.

Our focus while implementing the solution was mainly to cover the project management of our teams by ensuring the stages and required alerts. We ensured that the dashboards were up to mark during our planning conversations. These things were considered while doing the implementation.

I would recommend Asana to other users based on their use cases. Users looking for a project management and collaboration tool should choose Asana.

Overall, I rate Asana a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Taha Khaleel - PeerSpot reviewer
Chief Operations Officer at PRO-VISION
Real User
Sep 8, 2023
A stable and easy-to-use solution that has all the functions you need for project management
Pros and Cons
  • "Asana is a very simple interface for project managers to figure out, providing all the functions they need."
  • "It would be great if Asana could create a library for each project within the interface."

What is our primary use case?

Asana is a tool that helps project managers do their tasks, follow up on them, and track the processes. They can also have feedback on the performance of those tasks. Asana helps project managers to plan for risk management.

What is most valuable?

Asana is a very simple interface for project managers to figure out, providing all the functions they need. Asana is one interface that contains multiple functions such as object key results (OKRs), time plans, metrics, and risk management. All these functions can help you to easily implement your project from the initiation to the evaluation stage.

When you have access to Asana as a project manager, you will find everything you want inside it. In some cases, if we use alternatives, we have to jump from one program to another and some apps to complete everything. However, Asana is an interface that includes everything you want.

What needs improvement?

It would be great if Asana could create a library for each project within the interface. For example, if you are working on ten projects and need to make daily changes to all of them, having a separate library for each project would be helpful.

What do I think about the stability of the solution?

Asana is a pretty stable solution.

What do I think about the scalability of the solution?

Asana is a scalable solution. When it comes to project management, scalability is limited to the function you do. If we go to time planning, you can do the time planning for a one-year project or one hundred. It's the same. The solution's scalability is very high.

Currently, I am using Asana in our organization.

Which solution did I use previously and why did I switch?

I’ve previously used MS Project and Oracle Primavera. Primavera is very difficult to adopt and use. MS Project is used for simple projects, providing only a chart and time planning. However, plenty of functions and apps you need for project management are missing in MS Project. You can run simple projects using MS Project, but it cannot help with complex projects.

How was the initial setup?

You don't need to set up Asana because it's cloud-based, and you can work online.

What's my experience with pricing, setup cost, and licensing?

Currently, I'm using Asana for free. The solution's free version can be used for basic functions. When my colleagues start using it, I will contact Asana and find the most efficient plan for us.

What other advice do I have?

Since Asana is a cloud system, we always use the latest version of the solution.

Users can go ahead with Asana because it's easy. It's a stable and scalable solution that has all the functions you need for your project management. The solution can save your progress when you are offline so that you can find everything when you're back. This feature can be helpful when you have internet issues.

Overall, I rate Asana a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Petros Panagiotidis - PeerSpot reviewer
Data & Process Analyst at Pnbmetlife India Insurance Ltd
Real User
Top 20
Nov 26, 2024
Insightful dashboards streamline task management and collaboration
Pros and Cons
  • "The dashboards are really insightful and easy to use."
  • "The main dashboard, where there is a list, needs improvement."

What is our primary use case?

I use Asana to create portfolios, tasks, and subtasks and collaborate with others. It is integrated into my daily workflow, where when a new task is assigned to a project, we note it, set up starting and due dates and completion dates, and assess complexity and workload indicators.

What is most valuable?

The dashboard is the most valuable feature because other features are more or less common with similar platforms. The dashboards are really insightful and easy to use.

What needs improvement?

The main dashboard, where there is a list, needs improvement. It should have some memory because if you navigate back and forth, it does not show your last position. It should remember where you were, so it returns you to the same part of the list, instead of the first item, to avoid losing flow.

For how long have I used the solution?

I have been working with Asana for about six months.

How was the initial setup?

During the initial setup, I found it was close to easy, rating it a nine out of ten.

What other advice do I have?

I would rate Asana eight out of ten overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Helpdesk Support at a comms service provider with 51-200 employees
Real User
Top 20
Jun 26, 2024
Allows us to prioritize tasks effectively at reasonable pricing
Pros and Cons
  • "The way it handles the task is good. The whole team needs to organize all our tasks using Asana. It helps to clarify and allows us to prioritize tasks effectively."
  • "The solution could have a bigger pop-up when someone assigns a task or have a notification similar to Facebook, where you see a number indicating the notifications you receive."

What is our primary use case?

We use the solution to create some tasks. Each task is assigned to somebody here.

What is most valuable?

The way it handles the task is good. The whole team needs to organize all our tasks using Asana. It helps to clarify and allows us to prioritize tasks effectively.

What needs improvement?

The solution could have a bigger pop-up when someone assigns a task or have a notification similar to Facebook, where you see a number indicating the notifications you receive. This way, you can see the notification when you use Asana. Perhaps a larger notification or a different color could make it easier for everyone to identify that they have a task assigned.

For how long have I used the solution?

I have been using Asana for a year. We are using the desktop version of the solution.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support is very useful.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. 20 members, including the manager, were involved in the development.

I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. We paid and received equal functionality.

What other advice do I have?

I recommend the solution. You can view and manage your tasks, assign each task to the appropriate team member, and track the progress and status of each task.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Abasiakama Bassey - PeerSpot reviewer
Founder at Elxae Hub
Real User
Sep 19, 2023
A stable solution with a lot of integrations and good task management features
Pros and Cons
  • "The tool has a lot of integrations."
  • "The messaging feature could be better."

What is our primary use case?

The solution is a task management app. It is good for project management.

What is most valuable?

The tool has a lot of integrations. It’s popular and has good task management features.

What needs improvement?

The messaging feature could be better.

What do I think about the stability of the solution?

I've never had challenges with the product’s stability. For the period we used it, it was stable.

What do I think about the scalability of the solution?

The tool is scalable, but we have to remember that we have to pay for it. Our organization had a team of 15 to 20 people using the solution. A project manager managed the solution. We did not need a developer.

How was the initial setup?

The initial setup was straightforward. I come from a technical background. Everything is straightforward for me. The setup was very simple. We had to download the app and add the tasks.

What about the implementation team?

We deployed the tool in-house. We just have to sign up and download the app to deploy the solution. If we want to use the cloud version, we can get on the website and add users and tasks. It is that simple.

What was our ROI?

My organization would have seen a return on investment in the solution. If they didn’t, they would have stopped using it.

What's my experience with pricing, setup cost, and licensing?

We paid a monthly licensing fee for the product.

Which other solutions did I evaluate?

Bitrix24 is pretty fast, but Asana is fine too. Asana is better than Trello as a task manager.

What other advice do I have?

Asana is good at what it does. However, I still prefer Bitrix24 over Asana. People looking to use the solution must go ahead and use it. It is not a bad tool. Overall, I rate the product an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gaurab Patra - PeerSpot reviewer
Co Founder at a tech consulting company with 11-50 employees
Real User
Top 10
Aug 14, 2023
With a flexible pricing policy, the product allows for sprint planning, allocating tasks, and monitoring bugs
Pros and Cons
  • "What I like the most about Asana is its API integrations because we use a lot of cluttered toolsets in our company since we need to cater to different clients, for which its integration gives us a lot of flexibility."
  • "The mobile application of Asana has to be improved a lot because no one wants to do a complete project management task on mobile."

What is our primary use case?

For our company, we use Asana for project management. Since my company caters to a lot of enterprise clients, ticket management services are based on the preferred choice of our clients.

I lead a team of software developers in my company, so we use Asana for sprint planning, allocating tasks, monitoring bugs, and a few more tasks.

What is most valuable?

Asana launched a dashboard a year ago. What I like the most about Asana is its API integrations because we use a lot of cluttered toolsets in our company since we need to cater to different clients, for which its integration gives us a lot of flexibility. We use Notion for the documentation, whereas we use Asana for the task, and we have written many automation scripts for our benefit.

What needs improvement?

The mobile application of Asana has to be improved a lot because no one wants to do a complete project management task on mobile. While on my mobile phone, I would like to get an update quickly or a short task notification so that I don't forget anything, for which the mobile interface is very clumsy.

I don't have anything related to the additional features required in the solution on top of my mind because my company hasn't even used 50 percent of the tool's feature set. We have customized the tool based on our processes. We are using whatever we need in the tool, so I don't have any suggestions for adding features to Asana.

For how long have I used the solution?

I have been using Asana for two and a half years. I am just a user of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten since I haven't faced any challenges regarding the product's stability.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten since I haven't faced any challenges regarding the product's scalability, and our company hasn't explored its scalability involving a billion tasks.

I have a 45-member team working under me using Asana.

How are customer service and support?

The solution's technical support is not very prompt or strong, which may be because they have to reach out to a lot of users. Though we only got the opportunity to interact with the product's technical support team once or twice, our experience was not good. We weren't happy with the technical support team because of the response time they took to provide us with a solution to our issue, and we had only reached out to the support team since we had no clue on how to resolve the issue in the product. We were expecting experts from Asana's technical support team to resolve the issue within an hour, but it took them 48 hours to resolve it.

Which solution did I use previously and why did I switch?

ClickUp and Jira are part of the project management tools we use in our company.

How was the initial setup?

The ease or complexity of Asana's initial setup process depends on the use cases for which the product is chosen. The initial set of phases can be a no-brainer for a simple project creation or for some setup using an existing project template. In our company, we use Asana for Complex use cases, like getting it integrated into a dashboard from Notion or a ticketing system from Jira, for which we need a bit of technical intervention.

The solution is deployed on the cloud.

What about the implementation team?

The internal team in my company, who reports to me, managed the initial setup phase of the product.

What's my experience with pricing, setup cost, and licensing?

I can describe Asana's pricing as a sweet spot since it is neither very high nor very low, especially regarding the value Asana adds to its products. I like the flexibility provided in Asana's pricing policies. In our company, we use 50 percent of the features provided by Asana, because of which we only pay 50 percent of Asana's total cost.

What other advice do I have?

I recommend the product to its other potential users.

I rate the overall product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Asana Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Asana Report and get advice and tips from experienced pros sharing their opinions.