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Featured Zoom reviews

Zoom mindshare

As of June 2025, the mindshare of Zoom in the Virtual Meetings category stands at 11.2%, down from 13.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Virtual Meetings

PeerResearch reports based on Zoom reviews

TypeTitleDate
CategoryVirtual MeetingsJun 14, 2025Download
ProductReviews, tips, and advice from real usersJun 14, 2025Download
ComparisonZoom vs WebexJun 14, 2025Download
ComparisonZoom vs Microsoft TeamsJun 14, 2025Download
ComparisonZoom vs Skype for BusinessJun 14, 2025Download
Suggested products
TitleRatingMindshareRecommending
TeamViewer4.37.0%91%87 interviewsAdd to research
Webex4.016.9%86%124 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
87%
University
2%
Financial Services Firm
2%
Computer Software Company
2%
Government
1%
Comms Service Provider
1%
Real Estate/Law Firm
1%
Manufacturing Company
1%
 

Zoom reviews

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IM
Software Developer at KOR Financial
Verified user of Zoom
May 28, 2025
Screen sharing and breakout rooms enhance team collaboration and daily communication

Pros

"Zoom has positively impacted my organization because it's essential for communication."

Cons

"Sometimes I talk a bit low pitched and the other person cannot hear me. I'm guessing the noise suppression detects my voice as background noise instead of my actual voice."
BG
Corporate Development Manager at Komagene
Verified user of Zoom
Jun 4, 2025
Smooth meetings and easy setup lead to seamless collaboration

Pros

"No interruptions occurred, and nothing changed even when we had 30 people; it wasn't laggy or interrupting."

Cons

"I thought Zoom doesn't have the feature to save chats after meetings, while Teams allows for document sharing, which I know because in my latest company we were sharing documents through Teams; I didn't use that in Zoom."
Find out what your peers are saying about Zoom. Updated May 2025
856,856 professionals have used our research since 2012.
GS
Finance, Budget & Management Information Systems Reporting Divisional Head (Ibg) at Allied Bank Limited
Verified user of Zoom
Apr 16, 2025
Remote meetings have become seamless and cost-effective

Pros

"Zoom is easy to use and easy to navigate."

Cons

"The user interface is old-fashioned, especially when there are many participants and a lot of tiles appear."
Luiz Kazan - PeerSpot user
Head of Digital Solutions at a computer software company with 1,001-5,000 employees
Verified user of Zoom
May 10, 2025
Utilizing versatile features for efficient personal and work meetings

Pros

"I rate Zoom ten out of ten."

Cons

"Zoom is more expensive than others."
RM
Business Director at central it
Verified user of Zoom
Apr 22, 2025
Ease of integration and transcription feature improve communication, but call duration and noise management present challenges

Pros

"Setting up Zoom is easy."

Cons

"I do not like Zoom as much as Microsoft Teams. I am not sure what is better about Zoom."
PeerSpot user
Product Manager at a computer software company with 51-200 employees
Verified user of Zoom
Apr 17, 2025
Flexibility and clarity have improved remote meeting experiences

Pros

"I would recommend Zoom to others because it's easy and serves its intended purpose well."

Cons

"In the past, there were some sound connectivity issues where I would get sound and no picture, and then picture and no sound."
OR
Consultant at Obeve
Verified user of Zoom
May 5, 2025
AI summary keeps meetings productive and responsive support aids seamless communication

Pros

"The feature I really like is the summary provided by AI."

Cons

"When talking to clients who are in areas with poor networks, it becomes quite a problem."
HS
Senior Manager at Morgan Stanley
Verified user of Zoom
Apr 23, 2025
Ensures smooth operations and reliable group communication

Pros

"Zoom is very smooth whether in one-on-one meetings or group calls with more than one hundred people."