Zoom Workplace Business and Zoho Meeting compete in the online collaboration solutions category. While Zoom excels in video conferencing, Zoho's integrated suite offers strong appeal for those needing a comprehensive platform.
Features: Zoom Workplace Business provides high-quality video and audio, strong security, and integrates seamlessly with Polycom devices. It is known for its ease of use, allowing users to easily schedule and manage meetings. Zoom’s video and screen sharing capabilities are particularly noteworthy. Zoho Meeting, on the other hand, features screen sharing, interactive webinars, and integration within the Zoho suite, making it beneficial for users leveraging multiple Zoho products. It's particularly valued for its user-friendly interface and comprehensive setup within the Zoho ecosystem.
Room for Improvement: Zoom Workplace Business could enhance its features by offering more extensive integration features beyond what it currently provides with Polycom. Users also seek greater customization options in meeting management. Improving the recording options, including more flexible recording settings, could add to its utility. Zoho Meeting could improve by enhancing video quality to match competitors like Zoom. The addition of more comprehensive live chat support could refine customer service. Users have suggested improvements to the recording accessibility and management features, providing easier retrieval and use of stored meeting files.
Ease of Deployment and Customer Service: Zoom Workplace Business is praised for its intuitive setup process and an array of customer support resources, including responsive service and thorough documentation. It features a robust support system that is often highlighted as a strength. Zoho Meeting's deployment is straightforward, especially for current Zoho users, but it primarily relies on digital customer service channels. While this is functional, users sometimes experience delays compared to Zoom's responsive offerings.
Pricing and ROI: Zoom Workplace Business has higher upfront costs but provides a strong ROI through reliable, large-scale communications capabilities. Although pricey, it justifies its cost with its quality. Zoho Meeting, however, is cost-effective, offering competitive pricing with significant value from integration across Zoho's offerings. Its cost-effective nature is highlighted by reduced operational costs through its comprehensive suite, making it attractive to businesses seeking integrated solutions with substantial ROI potential.
| Product | Market Share (%) |
|---|---|
| Zoom Workplace Business | 13.0% |
| Zoho Meeting | 1.4% |
| Other | 85.6% |
| Company Size | Count |
|---|---|
| Small Business | 97 |
| Midsize Enterprise | 32 |
| Large Enterprise | 101 |
Your online meeting and webinar solution
Engage and train audiences worldwide through live webinars. Deliver presentations, record sessions, and download useful reports. Meet online securely to discuss, present, and collaborate from different locations.
Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.
Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.
What are the key features of Zoom Workplace Business?In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.
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