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Adobe Connect vs Zoom comparison

Adobe and Zoom Video Communications are both solutions in the Virtual Meetings category. Adobe is ranked #17 with an average rating of 6.5, while Zoom Video Communications is ranked #1 with an average rating of 8.4. Adobe holds a 2.9% mindshare in VM, compared to Zoom Video Communications’s 10.7% mindshare. Additionally, 90% of Adobe users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.
Adobe Connect
Read 11 Adobe Connect reviews
  • 311 Views
  • 168 Comparison Views
90% willing to recommend
Zoom
Read 225 Zoom reviews
  • 3,099 Views
  • 795 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Adobe Connect and Zoom are competitors in the virtual communication space. Zoom seems to have the upper hand due to its extensive functionalities catering to a wider audience.

Features: Adobe Connect offers customizable meeting environments, advanced security controls, and persistent webinar rooms. Zoom provides intuitive screen sharing, seamless device switching, and breakout rooms, making it user-friendly for a broad audience.

Room for Improvement: Adobe Connect could benefit from simplifying its user interface, enhancing mobile integration, and reducing its complexity. Zoom needs to enhance its security features, offer greater customization, and improve its free version's meeting duration limitations.

Ease of Deployment and Customer Service: Adobe Connect's deployment requires technical expertise but offers specialized support for detailed guidance. Zoom's simple setup and comprehensive online resources provide rapid implementation and quick resolution of issues.

Pricing and ROI: Adobe Connect involves higher initial setup costs, delivering long-term value through features and customization. Zoom has a modest entry cost, achieving a faster ROI with cost-effective subscription models and scalable options.

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To learn more, read our detailed Adobe Connect vs. Zoom Report (Updated: July 2025).
Buyer's Guide
Adobe Connect vs. Zoom
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
17th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
225
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.9%, up from 2.0% compared to the previous year. The mindshare of Zoom is 10.7%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Q&A Highlights

JC
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
See all answers
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
Read full review
Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has valuable communication features. It also has good performance and stability."
"It is straightforward to set up."
"It is a stable product."
"Screen share and document share are good features."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"The solution can scale well."
"It trains providers for on-premise deployment in several locations."
"I like Adobe Connect because of its flexibility."
"There are many valuables features of Zoom. The visibility is very good. The ability to see everyone that is talking and the indication spotlight of who the primary speaker is helpful. The solution is interactive, the participants are able to raise their hand, comment, give gestures, such as thumbs up or down."
"The feature I find the most about Zoom is that you can have a private chat in a group call."
"Zoom has become a straightforward solution and is valuable for various meeting types."
"Zoom is a product that offers users convenience, so you won't be left out of any meetings, especially when others need or prefer to hold meetings on Zoom."
"The installation was easy."
"Zoom did everything that we needed it to do."
"Zoom helps us because it provides a whiteboard during the meeting. This is a very good feature."
"The product's most valuable features are chat and video streaming."
More Zoom pros
 

Cons

"I would like to see btter integration."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"It needs faster and easier upgrades."
"Interface and layout options could be improved."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"The price is a problem."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"Adobe's products are difficult to grasp."
"They need to improve the background feature, to be able to set a background without interfering with the current background."
"Zoom often does fixes or checks the vulnerability of their solution. However, they could increase security."
"The solution is pricier than its competitors."
"The security and chat features should improve in Zoom."
"I think there are aspects that need to be developed. While I haven't identified specific areas for improvement yet, I believe it could add many new AI features, which is why I wouldn't give it 10 out of 10."
"The product's stability needs improvement."
"Zoom should improve aspects of its security."
"The only issue I have is that some clients have difficulty connecting to the audio side of things."
More Zoom cons
 

Pricing and Cost Advice

"Adobe Connect is free of cost."
"The purchasing process is complicated. It would be beneficial if it were more simplified."
"It is expensive."
"There is a free version available with time limits."
"My company is using the paid version of Zoom."
"I rate the product's pricing a seven out of ten. It is not affordable for small businesses."
"We have an account but we are also using the free version."
"The price is $149 USD yearly."
"The exact costs are handled on a corporate level, however, I understand that if you just want to own a license for your small business or something like that, it's around $300 a year, which is very reasonable."
"My organization has a yearly license for Zoom."
"There are no licensing fees required."
More Zoom pricing and cost advice
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Answers from the Community

JC
Jul 24, 2020
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Apr 7, 2020
For training session Webex is best the best solution.
Read full answer
CW
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
Read full answer
See all 4 answers
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
73%
University
4%
Computer Software Company
4%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Connect?
The product has valuable communication features. It also has good performance and stability.
See all answers
What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
See all answers
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that...
See all answers
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
See all answers
What do you like most about Zoom?
The product is scalable.
See all answers
What is your experience regarding pricing and costs for Zoom?
Zoom offers a free version for up to forty minutes.
See all answers
 

Comparisons

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Compared 81% of the time
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Compared 30% of the time
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Compared 29% of the time
TeamViewer vs Zoom Logo
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Compared 7% of the time
ON24 Platform vs Zoom Logo
ON24 Platform vs Zoom
Compared 5% of the time
Zoho Meeting vs Zoom Logo
Zoho Meeting vs Zoom
Compared 5% of the time
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Product Reports

Buyer's Guide
Virtual Meetings
June 2025
Adobe Connect reportDownload Adobe Connect product report
Buyer's Guide
Zoom
June 2025
Zoom reportDownload Zoom product report
 

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Adobe

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Zoom Video Communications
 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Buyer's Guide
Adobe Connect vs. Zoom
July 2025
Free Report: Adobe Connect vs. Zoom
Find out what your peers are saying about Adobe Connect vs. Zoom and other solutions. Updated: July 2025.
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