We performed a comparison between GoToMeeting and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"The solution worked well specifically for audio meetings."
"It works, it's reliable."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"It's easy to set up."
"The solution is very stable."
"It meets all of our basic requirements. It's easy to use."
"Zoom has good integration and allows users to adjust the video image, other solutions I have used do not have this feature."
"All you need is a laptop or mobile device and a connection to the internet."
"You don't need to be technical in order to use it."
"It's pretty easy to connect to anybody through a scheduled meeting."
"like Zoom because it's a very simple program. We have more success using Zoom with clients, partners, and everybody else. Everybody seems to be able to get Zoom. Some people struggle with Teams."
"It is very easy to use. The utilization of the network is very good."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"The solution could scale a bit easier if you need to add more people to meetings."
"The solution could always be more secure."
"The product itself doesn't stand out against other options on the market."
"We have had some quality and lagging issues with video regardless of connection quality."
"Zoom's drawing tools could be better integrated."
"The voice quality could improve, and there are issues with the background."
"The solution lacks security."
"Zoom could improve by being more user-friendly."
"There were some security issues early on, however, they have fixed the problem, and now it is fine."
"The technical support is very bad."
"The other thing I would add is maybe noise reduction. That could be improved. Everyone nowadays is working from home, so sometimes we hear the dog and stuff like that."
GoToMeeting is ranked 8th in Virtual Meetings with 6 reviews while Zoom is ranked 2nd in Virtual Meetings with 131 reviews. GoToMeeting is rated 7.8, while Zoom is rated 8.4. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Zoom writes "Convenient, easy to use, and simple to set up". GoToMeeting is most compared with Skype for Business, Adobe Connect, TeamViewer, BlueJeans Meetings and Office 365, whereas Zoom is most compared with TeamViewer, Cisco TelePresence, Skype for Business, Adobe Connect and Webex. See our GoToMeeting vs. Zoom report.
See our list of best Virtual Meetings vendors.
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