GoToMeeting vs Zoom Workplace Business comparison

GoTo and Zoom Video Communications are both solutions in the Virtual Meetings category. GoTo is ranked #9 with an average rating of 9.5, while Zoom Video Communications is ranked #1 with an average rating of 8.4. GoTo holds a 3.3% mindshare in VM, compared to Zoom Video Communications’s 11.4% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

510 Views
505 Comparison Views

88% willing to recommend

Zoom Workplace Business

Read 225 Zoom Workplace Business reviews

2,216 Views
2,150 Comparison Views

95% willing to recommend

GoToMeeting

Zoom Workplace Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 31, 2025

GoToMeeting and Zoom Workplace Business are video conferencing solutions. Zoom Workplace Business appears to have the upper hand due to its comprehensive feature set.

Features: GoToMeeting offers reliable screen sharing, a robust meeting scheduler, and HD video conferencing. Zoom Workplace Business provides virtual backgrounds, breakout rooms, and extensive integration capabilities.

Room for Improvement: GoToMeeting could enhance its integration capabilities, offer more advanced collaboration tools, and improve its update frequency. Zoom Workplace Business may enhance its pricing model, simplify its robust feature set for non-tech users, and improve high-traffic performance.

Ease of Deployment and Customer Service: GoToMeeting is appreciated for its simplicity in installation and reliable customer support. Zoom Workplace Business stands out with its efficient deployment process and responsive support, making it more suited for larger enterprises.

Pricing and ROI: GoToMeeting is viewed as more cost-effective with beneficial ROI, while Zoom Workplace Business may involve higher upfront costs but offers substantial ROI potential through its advanced features.

To learn more, read our detailed GoToMeeting vs. Zoom Workplace Business Report (Updated: July 2025).

Buyer's Guide

GoToMeeting vs. Zoom Workplace Business

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

9th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

225

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.5% compared to the previous year. The mindshare of Zoom Workplace Business is 11.4%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

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Luiz Kazan

Head of Digital Solutions at a computer software company with 1,001-5,000 employees

Utilizing versatile features for efficient personal and work meetings

Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's cost-effective."

"We can record meetings and share the screen with participants."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

"The key advantage of GoToMeeting is the ability to use it without installing anything."

"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."

"Even for somebody who does not have a lot of experience, they can easily use it."

"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."

More GoToMeeting pros

"The most valuable feature of Zoom is the webinars."

"The whiteboard capabilities are great."

"I'm using it only for meetings, and it is good for me. It provides options for remote control and screen sharing."

"Zoom has positively impacted my organization because it's essential for communication."

"The most valuable features of Zoom are the very stable video and audio, the quality of the voice is good, and it is very easy to connect to the sessions. This is also the reason why we use Zoom."

"Zoom is a product that offers users convenience, so you won't be left out of any meetings, especially when others need or prefer to hold meetings on Zoom."

"The initial setup is straightforward as this is a cloud application. It only takes a few seconds."

"The platform has a solid feature for scheduling short meetings worth 30 minutes."

More Zoom Workplace Business pros

Cons

"The interface is a little outdated and could be better."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

"I didn't like the fact that they tried to make their new version look like Zoom."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

"The solution could always be more secure."

More GoToMeeting cons

"I found it very confusing to set up a meeting."

"Sometimes I talk a bit low pitched and the other person cannot hear me. I'm guessing the noise suppression detects my voice as background noise instead of my actual voice."

"In the past, there were some sound connectivity issues where I would get sound and no picture, and then picture and no sound."

"When you join a meeting in Zoom, you may feel it is difficult to find some windows until you click a few buttons to help you eventually get to the window you want to see."

"I would like to be able to have multiple users open and collaborate on a document at the same time."

"Although I have not experienced this issue directly, I have heard that there are a lot of security issues with Zoom. Security is very important to us and I have read in the news, there have been a few security issues with them, which worries us in general. We have to update this solution to use it for business purposes soon. We have to check it with an independent security product to verify its safety."

"I can't speak of any shortcomings. It worked fine."

"The free version of Zoom could be improved and offer more functionality. We would also like to have whiteboard and drawing functionality."

More Zoom Workplace Business cons

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"Zoom is free."

"We use the free version of the product. We utilize it only three to four times a month."

"I am not paying any licensing costs for the solution."

"There is some basic functionality that's free but if you want to host longer meetings and have more participants, then there is a licensing fee."

"Has a paid account for multiple users as well as a free option."

"The licensing fees are quite expensive."

"The tool's paid version is not that expensive. You need to pay 150 USD per year."

"There is a free version available with time limits."

More Zoom Workplace Business pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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865,295 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

University

14%

Performing Arts

12%

Educational Organization

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

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What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

Zoom offers a free version for up to forty minutes.

See all answers

Comparisons

Skype for Business vs GoToMeeting

Compared 41% of the time

TeamViewer Business vs GoToMeeting

Compared 17% of the time

Microsoft Teams vs GoToMeeting

Compared 16% of the time

More GoToMeeting Competitors

Skype for Business vs Zoom Workplace Business

Compared 16% of the time

Webex vs Zoom Workplace Business

Compared 13% of the time

Adobe Connect vs Zoom Workplace Business

Compared 8% of the time

TeamViewer Business vs Zoom Workplace Business

Compared 7% of the time

Microsoft Teams vs Zoom Workplace Business

Compared 3% of the time

More Zoom Workplace Business Competitors

Product Reports

Buyer's Guide

GoToMeeting

August 2025

Download GoToMeeting product report

Buyer's Guide

Zoom Workplace Business

July 2025

Download Zoom Workplace Business product report

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

GoToMeeting vs. Zoom Workplace Business

July 2025

Free Report: GoToMeeting vs. Zoom Workplace Business

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