We performed a comparison between GoToMeeting and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
"It's easy to set up."
"It works, it's reliable."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"The solution worked well specifically for audio meetings."
"Simple and user-friendly; works on any device."
"Zoom is mobile-ready and easy to use."
"A light application that has many features."
"The most valuable feature is the ease of use."
"The product runs pretty smoothly so I haven't had to contact technical support."
"The Zoom software is complete and effective, light and secure."
"Zoom is easy to use and does not consume very much in terms of resources."
"It meets all of our basic requirements. It's easy to use."
"The solution could always be more secure."
"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"The product itself doesn't stand out against other options on the market."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"The solution could scale a bit easier if you need to add more people to meetings."
"I think Zoom is not secure."
"When you are connected to one device and you're going to log into another one, Zoom should ask you to transfer without having to disconnect you."
"You can use Teams more to collaborate with your coworkers. I think Zoom could add some of these features in addition to simple video conferencing."
"Zoom lacks dashboards, more could be included."
"Zoom's audio quality could be improved. I feel like Teams is more reliable because sometimes the audio is patchy on Zoom, whereas I've never had a problem with Teams."
"In the next release, I would like to see an easily accessible bandwidth feature so that you can see how much data you've used on a particular call."
"Security is something Zoom lacks. If you're trying to get proprietary buy-in and enterprise buy-in, security is the top priority. And even though the user interface is simple, every solution could use a tune-up in that department."
"Zoom will be cheaper if you want to have a general meeting, but if you want a real enterprise version, Cisco will be cheaper."
GoToMeeting is ranked 8th in Virtual Meetings with 7 reviews while Zoom is ranked 2nd in Virtual Meetings with 130 reviews. GoToMeeting is rated 7.8, while Zoom is rated 8.4. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Zoom writes "Convenient, easy to use, and simple to set up". GoToMeeting is most compared with Skype for Business, TeamViewer, Adobe Connect, BlueJeans Meetings and GoToWebinar, whereas Zoom is most compared with TeamViewer, Cisco TelePresence, Skype for Business, Webex and Google Hangouts. See our GoToMeeting vs. Zoom report.
See our list of best Virtual Meetings vendors.
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