We performed a comparison between Cisco TelePresence and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"The configuration is a valuable."
"We have a dual screen option to enable video and content sharing."
"PresenterTrack cameras improve the meeting experience."
"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."
"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"The SpeakerTrack feature is the most valuable feature."
"It was stable. So, I would rate the stability a ten out of ten."
"The solution is very stable."
"When there is a large number of people involved, I can pinpoint a particular person and I can message him in Zoom, rather than messaging everybody involved. I can directly communicate with that person and I find that feature very useful."
"The best thing about Zoom is that it is very easy to use."
"A stable option that is good for small to medium sized companies with limited use."
"When I had meetings, I used to take notes or record them, but then someone still had to transcribe everything. Now, I'm fascinated by OtterPilot. It automatically transcribes meetings, summarizes them, and identifies action items. I've been recommending it to everyone I know. It is a tool that you can use during Zoom or Teams calls. It takes real-time notes and then sends a summary and action items to everyone via email. It's been really helpful for about three or four years now."
"Zoom is stable and easy to use."
"The most valuable features of Zoom are voice and camera clarity. The time latency of the response is good. The facility to view all the participants who are online is a benefit. In most of the other similar solutions, they too have this feature. However, since I have used Zoom, I find it as an advantage because you can see all the participants online and you can choose."
"The solution is easy to use for customers, and they don't need any external software."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"The calling features can be improved."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"The price of Cisco TelePresence overall should be reduced."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"The tool is expensive."
"It would be great if there was a bit more camera control. For example, cropping the image, and improving the background remover features, which can be buggy right now."
"Zoom will be cheaper if you want to have a general meeting, but if you want a real enterprise version, Cisco will be cheaper."
"The product's stability is an area of concern where improvements are required since sometimes users get dropped off from meetings."
"There could be more integration options for Zoom."
"Making Zoom Phone available in all countries is recommended. It would have been good to connect with people outside using Zoom Phone."
"I'd like integration with Outlook to set my meetings. As it is, right now, I have to go to the Zoom app to do that, and after that, export it to Outlook."
"It is difficult to see and control whether you're muted or not, so the interface should be improved."
"In the next release, I would like to see better security."
Cisco TelePresence is ranked 9th in Virtual Meetings with 7 reviews while Zoom is ranked 1st in Virtual Meetings with 200 reviews. Cisco TelePresence is rated 8.0, while Zoom is rated 8.4. The top reviewer of Cisco TelePresence writes "A scalable solution that needs some improvement in pricing and stability". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Cisco TelePresence is most compared with Webex, Polycom RealPresence Clariti and Cisco Meeting Server, whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco Meeting Server and ON24 Platform. See our Cisco TelePresence vs. Zoom report.
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