We performed a comparison between Google Hangouts and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Google Hangouts is an excellent tool."
"The ease of navigation is good, as we can easily share data and screens."
"It is very easy to use and is available as soon as you open a Google account."
"Google Meet has excellent audio quality, good images, and a robust set of features."
"It has efficient recording features."
"The most valuable features are that you don't have to create a separate account, it's easy to use, and you don't have to enter an ID or password to start video conferencing."
"When you get a meeting invitation, it's very easy to just join and go."
"Google Meet is a clear and simple solution."
"The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure."
"I like Zoom's breakout session feature."
"Zoom is interoperable and user-friendly."
"It is a stable solution."
"I like Zoom's ease of use and how easy it is for non-tech people to interface with it. Other video conferencing solutions can be somewhat challenging for non-tech people, so you often end up waiting for people to connect."
"The sharing and recording, are the most valuable features of Zoom."
"The product is quite secure and you can use it remotely. I've never heard of there being any security issues."
"The most valuable feature is video conferencing."
"I would like to see support for showing virtual backgrounds."
"The algorithm should be improved to automatically deal with poor connections in a better way."
"Support could be a bit faster."
"Maybe they should offer more security features."
"Google Hangouts should add a feature to show how someone connects, such as via a laptop or phone. If you know if someone is using a laptop you can ask them to share their screen."
"Sending documents and other things is not an option."
"We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly."
"We don’t have any complaints."
"They can make it easier to use and more intuitive. Ease of use is always a key for selling a product."
"The tool must enhance the features it provides."
"Technical support is in need of improvement."
"The performance could be better."
"The recording capabilities may not be as good as WebEx, however, I can't be sure about that just yet."
"Setting up and understanding the tool takes time."
"The chat functionality that is included is always in plain text, and you cannot change fonts by making them bold or italic. It's a very plain and basic chat."
"Although I have not experienced this issue directly, I have heard that there are a lot of security issues with Zoom. Security is very important to us and I have read in the news, there have been a few security issues with them, which worries us in general. We have to update this solution to use it for business purposes soon. We have to check it with an independent security product to verify its safety."
Google Hangouts is ranked 6th in Virtual Meetings with 51 reviews while Zoom is ranked 1st in Virtual Meetings with 200 reviews. Google Hangouts is rated 8.2, while Zoom is rated 8.4. The top reviewer of Google Hangouts writes "A tool for personal use with good screen-sharing capabilities". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Google Hangouts is most compared with , whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco TelePresence and Office 365. See our Google Hangouts vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
