Google Hangouts vs Zoom comparison

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620 views|142 comparisons
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Read 131 Zoom reviews
7,801 views|4,220 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Hangouts and Zoom based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Google Hangouts vs. Zoom Report (Updated: November 2022).
657,397 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's very easy to use.""This is a stable solution.""Google Hangouts is easy to use and has good performance.""The most valuable feature has been the ability to present presentations during meetings.""The solution is extremely stable.""Google Hangouts is easy to use and intuitive.""The most valuable feature of Google Hangouts is the ability to record the classes that I'm not able to attend. I can use the class recording to view whatever I missed later.""Communication platform that's effective in project planning, project status communication, and virtual meetings. Setting it up is straightforward."

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"The high capacity means that you can have a lot of people in the same meeting. I once attended a meeting with approximately 400 people.""The performance is good.""The most valuable features of Zoom are voice and camera clarity. The time latency of the response is good. The facility to view all the participants who are online is a benefit. In most of the other similar solutions, they too have this feature. However, since I have used Zoom, I find it as an advantage because you can see all the participants online and you can choose.""Zoom did everything that we needed it to do.""The feature I find the most about Zoom is that you can have a private chat in a group call.""Zoom is stable and I haven't had any problems with it.""The ability to record our online language lessons is great and helps our students""I felt the installation to be straightforward."

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Cons
"It is not as stable. They can improve its stability.""There is no delete option for messages which could be an added feature in a future release.""Google Hangouts is not as feature-rich as Slack. Adding more features to this solution would make it better.""It would be great if this solution could be added to smart TVs. We would also like the ability to broadcast to a YouTube channel when having a meeting or session using this solution.""Maybe they should offer more security features.""We don’t have any complaints.""Google Hangouts could improve by allowing someone to record a meeting without the need to have a company email. You cannot record with a Gmail account.""It would be ideal if they could include in the offering a virtual whiteboard for users when they are running meetings."

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"The product could use some more automation.""The virtual background could be more smoothly integrated with the rest of the software.""I like to see the whole screen and sometimes, it is difficult to hide the speaker's picture or my own picture from the forefront of the Zoom screen.""The user interface should be more straightforward and easy to use.""We have had some quality and lagging issues with video regardless of connection quality.""The interface could be more user-friendly.""Zoom could improve by being more user-friendly.""We are more inclined to work with Microsoft Teams."

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Pricing and Cost Advice
  • "There is an annual subscription to use this solution."
  • "We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
  • "I pay $6 per user per month for Gmail, Google Drive, and Google Hangouts."
  • More Google Hangouts Pricing and Cost Advice →

  • "Zoom is free to use."
  • "We do not incur any licensing costs, as we use the free version."
  • "The cost of Zoom is approximately $150 USD annually."
  • "I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes."
  • "We are on an annual license for the solution. The price of the solution could be less expensive."
  • "The personal version is free. However, there are fees required to use the solution for business."
  • "Zoom is free."
  • "We are using the free version of Zoom."
  • More Zoom Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Google Hangouts is the ability to record the classes that I'm not able to attend. I can use the class recording to view whatever I missed later.
    Top Answer:Google Hangouts could improve by allowing someone to record a meeting without the need to have a company email. You cannot record with a Gmail account.
    Top Answer:Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating… more »
    Top Answer:The Zoom software is complete and effective, light and secure.
    Top Answer:The cost and benefits are excellent. The configuration is very easy and without complexities. Everything is very clear and the support is excellent.
    Ranking
    6th
    out of 59 in Virtual Meetings
    Views
    620
    Comparisons
    142
    Reviews
    14
    Average Words per Review
    364
    Rating
    8.5
    2nd
    out of 59 in Virtual Meetings
    Views
    7,801
    Comparisons
    4,220
    Reviews
    130
    Average Words per Review
    377
    Rating
    8.4
    Comparisons
    Learn More
    Overview

    Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.

    Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

    Offer
    Learn more about Google Hangouts
    Learn more about Zoom
    Sample Customers
    Information Not Available
    Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Hospitality Company12%
    University12%
    Marketing Services Firm12%
    REVIEWERS
    Computer Software Company29%
    Manufacturing Company12%
    Financial Services Firm11%
    Comms Service Provider5%
    VISITORS READING REVIEWS
    Comms Service Provider15%
    Computer Software Company14%
    University13%
    Educational Organization9%
    Company Size
    REVIEWERS
    Small Business41%
    Midsize Enterprise30%
    Large Enterprise30%
    REVIEWERS
    Small Business42%
    Midsize Enterprise14%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    Buyer's Guide
    Google Hangouts vs. Zoom
    November 2022
    Find out what your peers are saying about Google Hangouts vs. Zoom and other solutions. Updated: November 2022.
    657,397 professionals have used our research since 2012.

    Google Hangouts is ranked 6th in Virtual Meetings with 14 reviews while Zoom is ranked 2nd in Virtual Meetings with 131 reviews. Google Hangouts is rated 8.6, while Zoom is rated 8.4. The top reviewer of Google Hangouts writes "Good, reliable source of communication, but it is not compatible with every device, it's browser-based". On the other hand, the top reviewer of Zoom writes "Convenient, easy to use, and simple to set up". Google Hangouts is most compared with Blackboard Collaborate, whereas Zoom is most compared with TeamViewer, Cisco TelePresence, Skype for Business, Webex and Blackboard Collaborate. See our Google Hangouts vs. Zoom report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.