ON24 Platform vs Zoom Workplace Business comparison

ON24 and Zoom Video Communications are both solutions in the Virtual Meetings category. ON24 is ranked #23, while Zoom Video Communications is ranked #1 with an average rating of 8.4. ON24 holds a 1.4% mindshare in VM, compared to Zoom Video Communications’s 15.3% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

314 Views
210 Comparison Views

100% willing to recommend

Zoom Workplace Business

Read 225 Zoom Workplace Business reviews

2,683 Views
2,629 Comparison Views

95% willing to recommend

ON24 Platform

Zoom Workplace Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 31, 2025

Zoom Workplace Business and ON24 Platform are rival products in business communication and virtual events. Zoom maintains an edge in affordability, whereas ON24 stands out for its comprehensive feature set.

Features: Zoom Workplace Business provides video conferencing, chat functionalities, and integrations with productivity tools, catering to everyday communication needs. ON24 Platform focuses on advanced webinar solutions, interactive engagement tools, and detailed analytics, benefiting event-focused organizations.

Ease of Deployment and Customer Service: Zoom Workplace Business is easily deployed with minimal technical support, appealing for its user-friendly setup. ON24 Platform offers extensive customer service for intricate configurations, useful for its feature-rich webinar applications.

Pricing and ROI: Zoom Workplace Business offers competitive pricing, delivering high return on investment for regular communication. ON24 Platform, though more expensive initially, justifies its cost with features suitable for large-scale, interactive virtual events.

To learn more, read our detailed ON24 Platform vs. Zoom Workplace Business Report (Updated: September 2025).

Buyer's Guide

ON24 Platform vs. Zoom Workplace Business

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

23rd

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (6th)

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

225

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.4%, up from 1.3% compared to the previous year. The mindshare of Zoom Workplace Business is 15.3%, up from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Zoom Workplace Business	15.3%
ON24 Platform	1.4%
Other	83.3%

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

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Luiz Kazan

Head of Digital Solutions at a computer software company with 1,001-5,000 employees

Utilizing versatile features for efficient personal and work meetings

Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution works well with third-party integrations."

"Friendly user interface and simple navigation."

"The most valuable features of Zoom are voice and camera clarity. The time latency of the response is good. The facility to view all the participants who are online is a benefit. In most of the other similar solutions, they too have this feature. However, since I have used Zoom, I find it as an advantage because you can see all the participants online and you can choose."

"Zoom helps you to share your screen and allows someone to take remote control during Zoom meetings. Compared with other platforms like Teams and Webex, it's on par."

"The ability to share content is a great feature."

"It was easy to use for screen sharing or sharing applications."

"Ability to record sessions."

"There are many valuables features of Zoom. The visibility is very good. The ability to see everyone that is talking and the indication spotlight of who the primary speaker is helpful. The solution is interactive, the participants are able to raise their hand, comment, give gestures, such as thumbs up or down."

"Zoom is easy to use and does not require much network bandwidth. Additionally, it does not require a lot of configuration which is very good."

"The most valuable feature is the screen recording."

More Zoom Workplace Business pros

Cons

"Bandwidth optimization could be increased."

"The solution needs a more modern interface."

"Zoom should also include features like the automatic transcribing of conversations."

"The tool must enhance the features it provides."

"Zoom's audio quality could be improved. I feel like Teams is more reliable because sometimes the audio is patchy on Zoom, whereas I've never had a problem with Teams."

"It would be great if there was a bit more camera control. For example, cropping the image, and improving the background remover features, which can be buggy right now."

"Zoom will be cheaper if you want to have a general meeting, but if you want a real enterprise version, Cisco will be cheaper."

"The interface could be more user friendly."

"Non-technical support should be improved, such as that involving invoicing."

"The product's stability needs improvement."

More Zoom Workplace Business cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"We have an annual subscription to the solution. The price could be reduced."

"The free version has a time limit, but paid subscriptions are available."

"Licensing fees are paid on a yearly basis."

"Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."

"I use the free version of Zoom that is available for download."

"The annual price of approximately $200 for the solution is reasonable."

"We do not incur any licensing costs, as we use the free version."

More Zoom Workplace Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Performing Arts

14%

University

13%

Educational Organization

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	97
Midsize Enterprise	32
Large Enterprise	101

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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What do you like most about Zoom?

The product is scalable.

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What is your experience regarding pricing and costs for Zoom?

Zoom offers a free version for up to forty minutes.

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Comparisons

Webex vs ON24 Platform

Compared 19% of the time

RingCentral Events vs ON24 Platform

Compared 19% of the time

SpotMe vs ON24 Platform

Compared 16% of the time

More ON24 Platform Competitors

Skype for Business vs Zoom Workplace Business

Compared 17% of the time

Webex vs Zoom Workplace Business

Compared 14% of the time

Adobe Connect vs Zoom Workplace Business

Compared 9% of the time

TeamViewer Business vs Zoom Workplace Business

Compared 7% of the time

Cisco Meeting Server vs Zoom Workplace Business

Compared 4% of the time

More Zoom Workplace Business Competitors

Product Reports

Buyer's Guide

Virtual Meetings

August 2025

Download ON24 Platform product report

Buyer's Guide

Zoom Workplace Business

August 2025

Download Zoom Workplace Business product report

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

ON24 Platform vs. Zoom Workplace Business

September 2025

Free Report: ON24 Platform vs. Zoom Workplace Business

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