ON24 Platform vs Zoom Workplace Business comparison

ON24 and Zoom Video Communications are both solutions in the Virtual Meetings category. ON24 is ranked #22, while Zoom Video Communications is ranked #1 with an average rating of 8.4. ON24 holds a 1.5% mindshare in VM, compared to Zoom Video Communications’s 15.0% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

316 Views
212 Comparison Views

100% willing to recommend

Zoom Workplace Business

Read 226 Zoom Workplace Business reviews

2,684 Views
2,630 Comparison Views

95% willing to recommend

ON24 Platform

Zoom Workplace Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 31, 2025

Zoom Workplace Business and ON24 Platform are rival products in business communication and virtual events. Zoom maintains an edge in affordability, whereas ON24 stands out for its comprehensive feature set.

Features: Zoom Workplace Business provides video conferencing, chat functionalities, and integrations with productivity tools, catering to everyday communication needs. ON24 Platform focuses on advanced webinar solutions, interactive engagement tools, and detailed analytics, benefiting event-focused organizations.

Ease of Deployment and Customer Service: Zoom Workplace Business is easily deployed with minimal technical support, appealing for its user-friendly setup. ON24 Platform offers extensive customer service for intricate configurations, useful for its feature-rich webinar applications.

Pricing and ROI: Zoom Workplace Business offers competitive pricing, delivering high return on investment for regular communication. ON24 Platform, though more expensive initially, justifies its cost with features suitable for large-scale, interactive virtual events.

To learn more, read our detailed ON24 Platform vs. Zoom Workplace Business Report (Updated: September 2025).

Buyer's Guide

ON24 Platform vs. Zoom Workplace Business

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

22nd

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (7th)

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

5.9

Number of Reviews

226

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.5%, up from 1.2% compared to the previous year. The mindshare of Zoom Workplace Business is 15.0%, up from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Zoom Workplace Business	15.0%
ON24 Platform	1.5%
Other	83.5%

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

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Luiz Kazan

Head of Digital Solutions at a computer software company with 1,001-5,000 employees

Utilizing versatile features for efficient personal and work meetings

Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution works well with third-party integrations."

"Friendly user interface and simple navigation."

"It's pretty easy to connect to anybody through a scheduled meeting."

"Easy to use whenever and wherever necessary."

"A stable option that is good for small to medium sized companies with limited use."

"like Zoom because it's a very simple program. We have more success using Zoom with clients, partners, and everybody else. Everybody seems to be able to get Zoom. Some people struggle with Teams."

"It is a stable solution."

"The solution is easy to use with an easy user interface."

"It functions well. I have had no issues with attaching files to chats."

"The most valuable feature is how stable Zoom is. Compared to other collaboration tools, I haven't seen Zoom crash often. Zoom is also better in terms of security. From a usability perspective, a user's perspective, the overall experience of using Zoom is very good. It's a simple, fast, very seamless solution, and pretty lightweight."

More Zoom Workplace Business pros

Cons

"Bandwidth optimization could be increased."

"The solution needs a more modern interface."

"While the communication and video-audio conferencing features on Zoom are excellent, unlike Microsoft Teams, there is no direct integration with SharePoint. For us, that is the disadvantage of Zoom."

"The interface could be more user-friendly."

"The security of the solution could improve."

"The time limitations for the free version should be increased from 40 minutes."

"The user interface should be more straightforward and easy to use."

"I thought Zoom doesn't have the feature to save chats after meetings, while Teams allows for document sharing, which I know because in my latest company we were sharing documents through Teams; I didn't use that in Zoom."

"In some cases, I am not able to have a special background during the conversation. It could be because my device is not powerful enough, but I am not able to share a properly designed background. I am having problems setting up my virtual background. It is very easy to set up a virtual background during the conversation with Microsoft Teams, and that's why I like Microsoft Teams, but with Zoom, I find it difficult. I am not able to set up my virtual background very easily. They can look into this area and then see how to improve it."

More Zoom Workplace Business cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"There are paid and free personal accounts for Zoom."

"I use the free version that is available, so I'm not sure what the licensing prices are."

"I am not paying any licensing costs for the solution."

"We are using the free version of Zoom."

"There are no licensing fees required."

"There is a licensing fee and although the price is fair, it can be a little cheaper."

"As an organization, we are paying a license fee for Zoom. Personally, I use the free version."

"We purchased a license for Zoom."

More Zoom Workplace Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Performing Arts

14%

University

11%

Educational Organization

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	97
Midsize Enterprise	32
Large Enterprise	101

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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What do you like most about Zoom?

The product is scalable.

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What is your experience regarding pricing and costs for Zoom?

Zoom offers a free version for up to forty minutes.

See all answers

Comparisons

Webex vs ON24 Platform

Compared 27% of the time

RingCentral Events vs ON24 Platform

Compared 18% of the time

SpotMe vs ON24 Platform

Compared 15% of the time

More ON24 Platform Competitors

Skype for Business vs Zoom Workplace Business

Compared 16% of the time

Webex vs Zoom Workplace Business

Compared 14% of the time

Adobe Connect vs Zoom Workplace Business

Compared 9% of the time

TeamViewer Business vs Zoom Workplace Business

Compared 7% of the time

GoToMeeting vs Zoom Workplace Business

Compared 5% of the time

More Zoom Workplace Business Competitors

Product Reports

Buyer's Guide

Virtual Meetings

October 2025

Download ON24 Platform product report

Buyer's Guide

Zoom Workplace Business

September 2025

Download Zoom Workplace Business product report

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

ON24 Platform vs. Zoom Workplace Business

September 2025

Free Report: ON24 Platform vs. Zoom Workplace Business

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