ON24 Platform vs Zoom comparison

ON24 and Zoom Video Communications are both solutions in the Virtual Meetings category. ON24 is ranked #26, while Zoom Video Communications is ranked #1 with an average rating of 8.3. ON24 holds a 1.2% mindshare in VM, compared to Zoom Video Communications’s 11.2% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

179 Views
97 Comparison Views

100% willing to recommend

Zoom

Read 215 Zoom reviews

5,977 Views
1,083 Comparison Views

95% willing to recommend

ON24 Platform

Zoom

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 3, 2025

Zoom and ON24 are competing platforms in the field of virtual interaction. Based on data comparisons, Zoom seems to have the upper hand in flexibility and usability, while ON24 offers specialized features for webinars and virtual events.

Features: Zoom offers versatile meeting, webinar, and conference capabilities, along with feature-rich breakout rooms, high-quality video, and third-party app integration. ON24 provides advanced audience engagement tools, detailed analytics, and robust branding options, tailored for webinars.

Ease of Deployment and Customer Service: Zoom is recognized for its straightforward implementation and accessible user support. ON24 requires a more structured setup owing to its sophisticated features but ensures comprehensive technical support to optimize user experience.

Pricing and ROI: Zoom typically involves lower setup costs with scalable pricing plans suitable for both individuals and enterprises, promising good ROI through broad usage. ON24, although having a higher upfront cost, delivers significant ROI for organizations utilizing its advanced analytics and engagement solutions for targeted webinars.

To learn more, read our detailed ON24 Platform vs. Zoom Report (Updated: April 2025).

Buyer's Guide

ON24 Platform vs. Zoom

April 2025

Download the complete report

Helped 849,686 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

26th

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (4th)

Zoom

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

215

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.2%, up from 1.1% compared to the previous year. The mindshare of Zoom is 11.2%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

Read full review

Kallol Chaudhuri

Principal Consultant at Oracle

Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.

We are a team located across various locations. Not in the same geographic location. We are distributed. And it's not possible to physically travel and meet people. Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult. The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills. So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it. So it's like a simulation of a real brainstorming session I'd have in a physical space.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Friendly user interface and simple navigation."

"The solution works well with third-party integrations."

"I'm using it only for meetings, and it is good for me. It provides options for remote control and screen sharing."

"The initial setup is easy."

"Zoom is pretty safe and secure."

"I felt the installation to be straightforward."

"The setup is rather simple and straightforward."

"The installation was easy."

"The product runs pretty smoothly so I haven't had to contact technical support."

"It is a scalable solution."

More Zoom pros

Cons

"The solution needs a more modern interface."

"Bandwidth optimization could be increased."

"The pricing of the product could be lowered a bit."

"In Zoom meetings, video quality is an area of concern where improvements are required."

"I can't think of any features that are lacking."

"Zoom meetings can only have 1,000 attendees. For more than 1,000, you must buy the Zoom Webinar product."

"The user interface should be more straightforward and easy to use."

"For me, the only thing I'd suggest is to make the pricing more affordable."

"I would say that Zoom should support more platforms. I think it has some limitations. It should be supported on all platforms."

"The solution needs to have a feature that allows you to take over another person's screen. right now, that's not possible. This is important for our purposes due to the act that we are often using the solution to troubleshoot issues for our clients. If we could just take over their screen and go in and fix issues, it would make troubleshooting infinitely easier."

More Zoom cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"There is a licensing fee and although the price is fair, it can be a little cheaper."

"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."

"It is reasonable. It has a monthly license."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."

"The pricing is too high. The cost of the license could be cheaper."

"We have to pay for the product's license."

"The cost for Zoom is reasonable."

"I use the free version of Zoom."

More Zoom pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

849,686 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

11%

Legal Firm

Insurance Company

Educational Organization

91%

University

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

There is a concern about the free version's forty-five-minute limit. For education use, having more affordable access through institutions would be beneficial.

See all answers

Comparisons

No data available

Webex vs Zoom

Compared 33% of the time

Skype for Business vs Zoom

Compared 32% of the time

TeamViewer vs Zoom

Compared 8% of the time

GoToMeeting vs Zoom

Compared 5% of the time

Polycom RealPresence Desktop vs Zoom

Compared 5% of the time

More Zoom Competitors

Product Reports

Buyer's Guide

Virtual Meetings

April 2025

Download ON24 Platform product report

Buyer's Guide

Zoom

April 2025

Download Zoom product report

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Zoom Video Communications

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

ON24 Platform vs. Zoom

April 2025

Free Report: ON24 Platform vs. Zoom

Find out what your peers are saying about ON24 Platform vs. Zoom and other solutions. Updated: April 2025.

DOWNLOAD NOW

849,686 professionals have used our research since 2012.

See our ON24 Platform vs. Zoom report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.