Try our new research platform with insights from 80,000+ expert users

TeamViewer vs Zoom comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TeamViewer
Ranking in Virtual Meetings
7th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Remote Access (3rd)
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
225
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of TeamViewer is 6.9%, down from 7.3% compared to the previous year. The mindshare of Zoom is 10.7%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…
Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"This is a unique solution that is very easy to install."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"TeamViewer has a good interface."
"The most valuable feature of TeamViewer is its ease of use."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"I like Zoom's breakout session feature."
"The most valuable feature is video conferencing."
"The initial setup is straightforward as this is a cloud application. It only takes a few seconds."
"The most valuable features of Zoom are simplicity and reliability."
"Zoom is scalable. We have about 10,000 users at my company."
"The solution is great it meets all of our needs, most people have the solution, and it is convenient to use."
"Zoom helps us because it provides a whiteboard during the meeting. This is a very good feature."
"I rate Zoom as a seven out of ten. This is because it is much easier to use than Microsoft Teams."
 

Cons

"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"The product's expensive nature is an area of concern where improvements are required."
"The installation and the update agent could improve."
"The file transfer functionality crashes sometimes."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"I don’t see any areas where improvement is needed."
"Zoom will be cheaper if you want to have a general meeting, but if you want a real enterprise version, Cisco will be cheaper."
"It is difficult to see and control whether you're muted or not, so the interface should be improved."
"We are more inclined to work with Microsoft Teams."
"The time limitations for the free version should be increased from 40 minutes."
"I would appreciate it if the updates weren't so frequent."
"I find while using Zoom sometimes there is a lot of disturbance while on the call. There is a lot of network issues, and sometimes the screen freezes, and you have no way of figuring out what went wrong. You have to restart the computer all over again, or you lose some of the words that someone was saying during the meeting, such as what the person is trying to say in the midst of that conversation. Additionally, there have been times it has disconnected and was not able to start."
"Zoom needs to address the privacy issues I've heard about."
"The product could use some more automation."
 

Pricing and Cost Advice

"The cost is in the thousands of dollars per year."
"The solution's pricing is reasonable."
"TeamViewer is very pricey. You have to sign up for a yearly subscription."
"I used the free version of TeamViewer."
"We are not using the solution for commercial use therefore it is free to use."
"The version of the solution we are using is free."
"TeamViewer is $600 or $700 per port per year..."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
"I use the free version of Zoom."
"Zoom is licensed as a subscription model and it is available on a monthly or yearly basis."
"There is a yearly license for this solution. I would like it if they offered better prices."
"Zoom is available with an open license that can support meetings of up to 40 minutes."
"Licensing fees are paid on a yearly basis."
"The price is $149 USD yearly."
"I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes."
"There are both free and paid versions available."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
861,170 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
University
7%
Financial Services Firm
6%
Educational Organization
67%
University
5%
Computer Software Company
4%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
Zoom offers a free version for up to forty minutes.
 

Comparisons

 

Overview

 

Sample Customers

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about TeamViewer vs. Zoom and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.