TeamViewer vs Zoom comparison

TeamViewer and Zoom Video Communications are both solutions in the Virtual Meetings category. TeamViewer is ranked #7 with an average rating of 8.7, while Zoom Video Communications is ranked #1 with an average rating of 8.4. TeamViewer holds a 6.9% mindshare in VM, compared to Zoom Video Communications’s 10.7% mindshare. Additionally, 91% of TeamViewer users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

TeamViewer

Read 87 TeamViewer reviews

6,548 Views
589 Comparison Views

91% willing to recommend

Zoom

Read 225 Zoom reviews

3,195 Views
3,099 Comparison Views

95% willing to recommend

TeamViewer

Zoom

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 3, 2025

TeamViewer and Zoom are leaders in the remote support and video conferencing category. TeamViewer seems to have the upper hand in remote access features while Zoom excels in video conferencing capabilities.

Features: TeamViewer is known for its advanced remote support capabilities, including accessing devices through firewalls, cross-platform compatibility, and features like file exchange, remote reboot, and chat. Zoom stands out for its video conferencing ease, with features like breakout rooms, screen sharing, and whiteboard functionality that ensure seamless meetings.

Room for Improvement: TeamViewer could enhance clipboard management, support for multiple sessions and users simultaneously, and its Linux compatibility. Issues with upgrade compatibility between versions are also notable. As for Zoom, improving security measures, extending free session durations, and adding robust collaboration features like file sharing and integrations are key areas needed for improvement.

Ease of Deployment and Customer Service: TeamViewer is primarily deployed on-premises and rarely requires user support due to its simplicity; however, when needed, its service is effective. Zoom is cloud-centric, with a straightforward setup that is comparable to other tools. Zoom's customer service isn't highlighted, implying an efficient self-service approach.

Pricing and ROI: TeamViewer's pricing is considered high, yet justified by its feature set, contributing to significant ROI by reducing IT support travel costs. It offers a free version, with commercial licenses being expensive. Zoom provides flexible pricing, with a free version allowing limited features, while paid options offer comprehensive capabilities. Its ROI is high due to its widespread use in virtual meetings, saving on physical travel and meeting arrangements.

To learn more, read our detailed TeamViewer vs. Zoom Report (Updated: July 2025).

Buyer's Guide

TeamViewer vs. Zoom

July 2025

Download the complete report

Helped 861,170 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

TeamViewer

Ranking in Virtual Meetings

7th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Access (3rd)

Zoom

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

225

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of TeamViewer is 6.9%, down from 7.3% compared to the previous year. The mindshare of Zoom is 10.7%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

Read full review

Luiz Kazan

Head of Digital Solutions at a computer software company with 1,001-5,000 employees

Utilizing versatile features for efficient personal and work meetings

Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."

"It is quite simple to set up."

"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."

"The implementation process is simple."

"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."

"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."

"The most valuable feature of TeamViewer is user-friendliness."

More TeamViewer pros

"The standout feature of Zoom is its excellent connectivity, offering high-quality audio and video. Additionally, its familiarity stems from being an early adopter in the field of online communication during the onset of epidemics. Previously, I had used a different system for video conferences in another company, which primarily relied on room-based conferences rather than peer-to-peer video conferencing. However, with the need to communicate directly with peers, Zoom emerged as the first and preferred choice for me. Overall, I consider it the top option and the primary tool I use. Additionally, the solution has all the functionality I need."

"The user interface is simple."

"Zoom is easy to set up meetings, and the features work well."

"Zoom is very convenient to use and the basic functions work well for us."

"I rate Zoom as an eight out of ten, owing to the quality of its video and audio, its accountability, ease of use and intuitiveness."

"The product has video access which is a great feature."

"The most valuable feature of this solution is its ease of use."

"The most valuable feature is the ability to connect to and conduct meetings."

More Zoom pros

Cons

"The solution could improve by increasing or removing the time limitation on the use of a session."

"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."

"The product can sometimes crash."

"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."

"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."

"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."

"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."

"The file transfer functionality crashes sometimes."

More TeamViewer cons

"Zoom has frequent updates, occurring every week or twice a week. This poses a significant issue because sometimes when we attempt to initiate a call, the system begins an upgrade process, taking at least 30 seconds and sometimes up to two minutes. This unscheduled upgrade can be inconvenient for users, as they must wait for the update to complete."

"Zoom could improve its security. I heard they had a breach the last time."

"Setting up and understanding the tool takes time."

"In Zoom meetings, video quality is an area of concern where improvements are required."

"In addition to Zoom, I frequently utilize Slack, and I particularly appreciate its huddle functionality. What I find appealing about Slack is the ability to simultaneously chat and have video capabilities. It would be beneficial if Zoom offered similar features integrated with some form of channel system, although I acknowledge that I am not involved in the product management aspect. Personally, I believe this integration would make Zoom even more compelling and engaging for users like myself."

"Zoom could improve by having more dashboards."

"You can use Teams more to collaborate with your coworkers. I think Zoom could add some of these features in addition to simple video conferencing."

"Zoom could improve by extending the one-hour maximum session time in the free version."

More Zoom cons

Pricing and Cost Advice

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."

"We are not using the solution for commercial use therefore it is free to use."

"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."

"TeamViewer is very pricey. You have to sign up for a yearly subscription."

"TeamViewer has multiple licensing options."

"TeamViewer is $600 or $700 per port per year..."

More TeamViewer pricing and cost advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."

"I am using the free version of Zoom."

"There is a subscription to use the solution."

"There is a yearly license for this solution. I would like it if they offered better prices."

"We use the free version of the product. We utilize it only three to four times a month."

"A licensing fee is required."

"There is a free version available with time limits."

"We have an account but we are also using the free version."

More Zoom pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

861,170 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

University

Financial Services Firm

Educational Organization

67%

University

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

See all answers

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

Zoom offers a free version for up to forty minutes.

See all answers

Comparisons

TeamViewer Tensor vs TeamViewer

Compared 42% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 9% of the time

Microsoft Intune vs TeamViewer

Compared 5% of the time

ISL Online vs TeamViewer

Compared 4% of the time

Skype for Business vs TeamViewer

Compared 4% of the time

More TeamViewer Competitors

Skype for Business vs Zoom

Compared 29% of the time

Webex vs Zoom

Compared 29% of the time

Adobe Connect vs Zoom

Compared 6% of the time

Zoho Meeting vs Zoom

Compared 5% of the time

ON24 Platform vs Zoom

Compared 5% of the time

More Zoom Competitors

Product Reports

Buyer's Guide

TeamViewer

June 2025

Download TeamViewer product report

Buyer's Guide

Zoom

June 2025

Download Zoom product report

Overview

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

TeamViewer

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Zoom Video Communications

Sample Customers

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

TeamViewer vs. Zoom

July 2025

Free Report: TeamViewer vs. Zoom

Find out what your peers are saying about TeamViewer vs. Zoom and other solutions. Updated: July 2025.

DOWNLOAD NOW

861,170 professionals have used our research since 2012.

See our TeamViewer vs. Zoom report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.