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22,661 views|20,148 comparisons
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Read 123 Zoom reviews.
13,938 views|9,925 comparisons
Featured Review
Find out what your peers are saying about TeamViewer vs. Zoom and other solutions. Updated: January 2022.
564,643 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I have been satisfied with TeamViewer overall.""The product is quite stable. The performance is good.""It is fairly feature-rich and stable.""The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones.""TeamViewer is fast and easy to manipulate.""TeamViewer is a step ahead of solutions like, for example, AnyDesk.""I don't know of any performance problems with TeamViewer - generally, it's a stable product.""The most important feature of TeamViewer is its ease of use."

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"Another advantage of Zoom is that it is easier to link a person that is not a Zoom user than it is with WebEx.""It allows for both support and communication at the same time.""The most valuable feature is how stable Zoom is. Compared to other collaboration tools, I haven't seen Zoom crash often. Zoom is also better in terms of security. From a usability perspective, a user's perspective, the overall experience of using Zoom is very good. It's a simple, fast, very seamless solution, and pretty lightweight.""Zoom is easy to use and makes it easy to communicate with people remotely in meetings.""The collaboration features are good.""The most valuable features are the video conferencing and the whole invite to set up a meeting is really easy to figure out and use. The chat functions are pretty simple as well.""The solution is easy to navigate.""The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure."

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Cons
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine.""I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers.""TeamViewer could be more secure.""They should release features such as Augmented Reality into both plain and standard versions of TeamViewer.""I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls.""There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication.""TeamViewer is expensive, and you get a limited number of connections for your money.""The solution could have better scalability."

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"They should consider increasing the time limits for free users.""While the communication and video-audio conferencing features on Zoom are excellent, unlike Microsoft Teams, there is no direct integration with SharePoint. For us, that is the disadvantage of Zoom.""The solution could improve by being more secure.""How they have the gallery aligned when someone is sharing a screen isn't ideal right now. If there were more options on how to arrange it, would be ideal.""I would say that Zoom should support more platforms. I think it has some limitations. It should be supported on all platforms.""The product could use some more automation.""The other thing I would add is maybe noise reduction. That could be improved. Everyone nowadays is working from home, so sometimes we hear the dog and stuff like that.""Zoom's user interface could be improved. For example, it could have bigger buttons for elderly people."

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Pricing and Cost Advice
  • "There is a free and paid version of this solution. I am currently using the free version."
  • "It would be nice if it is cheaper."
  • "TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
  • "The version of the solution we are using is free."
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  • "There is a 40-minute time limit when you use the basic version, which is free."
  • "In the basic version, there is a 40-minute time limit on group meetings."
  • "Zoom is available with an open license that can support meetings of up to 40 minutes."
  • "The cost of Zoom has led me to use WeChat, instead."
  • "I have been using the free version of Zoom."
  • "The price is $149 USD yearly."
  • "We have an account but we are also using the free version."
  • "There is a free version available with time limits."
  • More Zoom Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer: 
    The most important feature of TeamViewer is its ease of use.
    Top Answer: 
    TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users.
    Top Answer: 
    Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating… more »
    Top Answer: 
    The most valuable feature is the sharing capabilities. Whether it's a simple screen for PowerPoint or sharing videos, it works really well.
    Top Answer: 
    We generally have a strict budget so the pricing for Zoom is reasonable.
    Ranking
    2nd
    out of 59 in Virtual Meetings
    Views
    22,661
    Comparisons
    20,148
    Reviews
    9
    Average Words per Review
    737
    Rating
    8.8
    1st
    out of 59 in Virtual Meetings
    Views
    13,938
    Comparisons
    9,925
    Reviews
    90
    Average Words per Review
    383
    Rating
    8.2
    Comparisons
    Learn More
    Overview

    TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.

    Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

    Offer
    Learn more about TeamViewer
    Learn more about Zoom
    Sample Customers
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
    Top Industries
    REVIEWERS
    Healthcare Company13%
    Maritime Company8%
    University8%
    Non Profit8%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company22%
    Government6%
    Educational Organization6%
    REVIEWERS
    Computer Software Company29%
    Manufacturing Company11%
    Financial Services Firm10%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Comms Service Provider27%
    Computer Software Company18%
    Government8%
    Educational Organization8%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise29%
    Large Enterprise27%
    REVIEWERS
    Small Business40%
    Midsize Enterprise18%
    Large Enterprise42%
    Find out what your peers are saying about TeamViewer vs. Zoom and other solutions. Updated: January 2022.
    564,643 professionals have used our research since 2012.

    TeamViewer is ranked 2nd in Virtual Meetings with 9 reviews while Zoom is ranked 1st in Virtual Meetings with 123 reviews. TeamViewer is rated 8.4, while Zoom is rated 8.4. The top reviewer of TeamViewer writes "Very helpful for tech support with good stability and scalability". On the other hand, the top reviewer of Zoom writes "Convenient, easy to use, and simple to set up". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, GoToMyPC and Parallels Access, whereas Zoom is most compared with Webex, Airmeet, 3CX Live Chat, Skype for Business and Adobe Connect. See our TeamViewer vs. Zoom report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.