We performed a comparison between Webex and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The GUI is nice and easy to operate."
"The most valuable aspect of this solution is that it is the easiest for participants to get connected to."
"The solution makes it easy for us as a team to collaborate remotely."
"Webex's clarity is good for video and audio. I have found it better than Zoom. We can receive notifications of meetings which is helpful."
"The installation was straightforward."
"The most valuable feature of Webex is ease to use."
"Seamless integration with Microsoft Outlook."
"Great quality of sound, quality of pics and video."
"like Zoom because it's a very simple program. We have more success using Zoom with clients, partners, and everybody else. Everybody seems to be able to get Zoom. Some people struggle with Teams."
"The product is quite secure and you can use it remotely. I've never heard of there being any security issues."
"It is very easy to use. The utilization of the network is very good."
"The product has video access which is a great feature."
"All you need is a laptop or mobile device and a connection to the internet."
"The whiteboard capabilities are great."
"The most valuable feature is the screen recording."
"The ability to share content is a great feature."
"The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use."
"There could be a feature available to record the meetings."
"The solution should come as a big client for the system. It should be able to be used just like chat software when necessary, similar to instant messaging."
"Webex could add some integration with Microsoft Office or G-Suite."
"Webex's stability could be improved."
"The solution can improve by adding a smaller version for small business usage or for personal use. The solution is geared towards larger companies and enterprises."
"I would like to see the addition of new features that will add value to the product."
"Sometimes we've had issues with the connection."
"Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful."
"Additional end-user features like polling would be beneficial."
"Lacks an indicator on chat to show that a message has been read."
"If anything, the updates could be less frequent."
"In the free version, you are restricted to just 40-minute meetings, however, it is free, and therefore you can't ask for too much. It's still okay."
"Zoom could improve by increasing the time limitation in the free version."
"When you join a meeting in Zoom, you may feel it is difficult to find some windows until you click a few buttons to help you eventually get to the window you want to see."
"They should remove any restriction of time."
Webex is ranked 2nd in Virtual Meetings with 109 reviews while Zoom is ranked 1st in Virtual Meetings with 194 reviews. Webex is rated 8.0, while Zoom is rated 8.4. The top reviewer of Webex writes "Easy to set up and connects users remotely with others without a glitch; has a user-friendly platform and good technical support". On the other hand, the top reviewer of Zoom writes "A solution that is worth the money and requires its users to go through an easy setup phase". Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Cisco TelePresence and Huawei Video Conferencing Platform, whereas Zoom is most compared with Skype for Business, TeamViewer, Cisco TelePresence, Cisco Meeting Server and ON24 Platform. See our Webex vs. Zoom report.
See our list of best Virtual Meetings vendors.
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For training session Webex is best the best solution.
My comments about Zoom:
The Pros:
- It allows you to schedule any meeting and invites your meeting members at a particular date & time with Meeting Id & Password.
- It allows organizing multiple meetings, to carry out online meetings, file sharing, webinars & group messaging.
- Through the Zoom application, users are given the option to connect to more than one conference room, include more attendees remotely, and conduct face-to-face meetings.
- Zoom offers both native mobile (iOS & Andrioid)and desktop versions that let users collaborate & connect remotely.
- It allows us to record video chat and look at them at a later date & time.
- Whiteboard is a good feature for having a meeting in which everyone can join to type or draw, and write.
If we have a brainstorming-type meeting, we can share our own ideas with the whiteboard.
- Zoom recently implemented a Microsoft Office add-in, which means we can now schedule Zoom meetings without having to go into the Zoom app.
The Cons (from my experience using in Melbourne, Australia):
- Have encountered Slow response sometimes when participants are joining from different geographical locations.
- The Free Version allows having a conference call for 40 minutes. Price could be an issue for the Paid Version.
My comments about Zoom:
The Pros:
- It allows you to schedule any meeting and invites your meeting members at a particular date & time with Meeting Id & Password.
- It allows organizing multiple meetings, to carry out online meetings, file sharing, webinars & group messaging.
- Through the Zoom application, users are given the option to connect to more than one conference room, include more attendees remotely, and conduct face-to-face meetings.
- Zoom offers both native mobile (iOS & Andrioid)and desktop versions that let users collaborate & connect remotely.
- It allows us to record video chat and look at them at a later date & time.
- Whiteboard is a good feature for having a meeting in which everyone can join to type or draw, and write.
If we have a brainstorming-type meeting, we can share our own ideas with the whiteboard.
- Zoom recently implemented a Microsoft Office add-in, which means we can now schedule Zoom meetings without having to go into the Zoom app.
The Cons (from my experience using in Melbourne, Australia):
- Have encountered Slow response sometimes when participants are joining from different geographical locations.
- The Free Version allows having a conference call for 40 minutes. Price could be an issue for the Paid Version.