"The quality of the meetings is very good."
"The deployment is very fast."
"I use the chat feature to communicate with my staff, which is very helpful."
"The calling features are most valuable, especially now as we are working remotely."
"Making calls and having meetings is easy."
"The most valuable feature is stability."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"It's a good product, we like using it."
"Ability to record sessions."
"Primarily during the period of problematic travel, the solution enabled us to connect with customers, clients and even colleagues and to share our thoughts, ideas and information."
"There are no restrictions on the number of participants in a single meeting, That is the beauty of Zoom, and it is also very fast compared to others."
"I rate Zoom as an eight out of ten, owing to the quality of its video and audio, its accountability, ease of use and intuitiveness."
"The installation was easy."
"It's popular. Many people use it not only personally, but also in businesses."
"The product is quite secure and you can use it remotely. I've never heard of there being any security issues."
"I've been using Zoom since the pandemic started. It's actually been a life saving product under the circumstances that were thrust on everybody."
"We have had trouble with scalability when trying to host large meetings."
"Going forward, I would like to see better call quality and reliability."
"There are not many options, in terms of some other third-party integration."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"There are issues with the bandwidth, particularly for external meetings,"
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"It would be useful to be able to share files with my colleagues."
"It would be great if there was a bit more camera control. For example, cropping the image, and improving the background remover features, which can be buggy right now."
"I have read some news about Zoom being a little bit insecure, but when we never had any issue with it. They can improve by making the sessions more secure."
"I find while using Zoom sometimes there is a lot of disturbance while on the call. There is a lot of network issues, and sometimes the screen freezes, and you have no way of figuring out what went wrong. You have to restart the computer all over again, or you lose some of the words that someone was saying during the meeting, such as what the person is trying to say in the midst of that conversation. Additionally, there have been times it has disconnected and was not able to start."
"I'd like to see more integration with Google Calendaring. When meetings are scheduled they are added into a Google Calendar. For example, if I am driving my car there are often times I have to pull off the road to join into a meeting as opposed to being able to click the link and have it startup. Sometimes I can do that, sometimes I can't, it all depends on how the meeting was generated initially."
"Zoom will be cheaper if you want to have a general meeting, but if you want a real enterprise version, Cisco will be cheaper."
"Variable sound quality."
"The chat functionality that is included is always in plain text, and you cannot change fonts by making them bold or italic. It's a very plain and basic chat."
Skype for Business is ranked 5th in Virtual Meetings with 13 reviews while Zoom is ranked 1st in Virtual Meetings with 122 reviews. Skype for Business is rated 7.6, while Zoom is rated 8.4. The top reviewer of Skype for Business writes "Much easier and quicker than writing an email to someone and waiting for them to read it". On the other hand, the top reviewer of Zoom writes "Convenient, easy to use, and simple to set up". Skype for Business is most compared with Webex, TeamViewer, 3CX Live Chat, Cisco Jabber and Cisco Meeting Server, whereas Zoom is most compared with Webex, TeamViewer, Airmeet, 3CX Live Chat and Adobe Connect. See our Skype for Business vs. Zoom report.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
