We performed a comparison between Skype for Business and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"It's a good and stable product that fits my needs."
"The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls."
"Scalability-wise, I rate the solution a nine out of ten...Stability-wise, I rate the solution a ten out of ten."
"The product helps me make international calls."
"The solution’s video quality is fine."
"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."
"I like the seamless integration to local telecommunications."
"Zoom's most valuable feature is communication."
"The interface makes it simple to use."
"It is a scalable solution."
"The most valuable features of Zoom are the very stable video and audio, the quality of the voice is good, and it is very easy to connect to the sessions. This is also the reason why we use Zoom."
"The most valuable features of Zoom are its ease of use, screen sharing, and annotations."
"The setup is rather simple and straightforward."
"The most valuable features are that you are able to share the screen, and draw on it."
"Zoom is easy to use and you can have a session with someone with a few mouse clicks. It is easier to use than Microsoft Teams."
"We have found that there is a lag because it cannot integrate with the internal landline."
"The solution should improve the chat and add more flexibility to make a call."
"Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution."
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"I feel bored with the look and feel of the tool, so it should be changed."
"The solution has been discontinued by Microsoft."
"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
"There are occasional latency, sound and audio quality difficulties."
"It's a heavy application that requires a lot of bandwidth. I would like to see Zoom incorporate those features where you can share documents and form teams while still maintaining efficiency."
"The solution is pricier than its competitors."
"It is difficult to collaborate."
"Whiteboarding would allow me to utilize the screen to draw something, explain, and write something."
"The solution could be a bit more user-friendly."
"The interface requires some slight improvement in that it could better show the meeting attendees."
"The security can be improved because this is one of the reasons that my organization prefers to use Skype."
Skype for Business is ranked 4th in Virtual Meetings with 59 reviews while Zoom is ranked 1st in Virtual Meetings with 198 reviews. Skype for Business is rated 7.8, while Zoom is rated 8.4. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Skype for Business is most compared with Webex, TeamViewer, GoToMeeting, Cisco Meeting Server and HCL Connections, whereas Zoom is most compared with Webex, TeamViewer, Cisco TelePresence, Cisco Meeting Server and ON24 Platform. See our Skype for Business vs. Zoom report.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
