We compared Microsoft Teams and Zoom based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Microsoft Teams and Zoom, which one is better?
Answer: both products are praised for their straightforward setups. However, Microsoft Teams may pose a slight challenge for non-technical individuals. Microsoft Teams is highly regarded for its ease of use, quality, stability, and, most importantly, its integration with Microsoft 365. Zoom is recognized for its simplicity, user-friendly interface, and capability to handle large meetings. Zoom users appreciate its performance, stability, and scalability. Overall, Microsoft Teams is seen as a collaborative tool that enhances communication and productivity; it is being prioritized by organizations that rely heavily on Microsoft 365. Zoom on the other is valued for its simplicity and ability to handle large meetings.
"What I use the most is the plugin or the optimization feature."
"The planner and the breakout rooms are good and helpful features in Microsoft Teams."
"I think it has helped me organize my day-to-day activities. It has also helped me to align with the schedule of my colleagues and other partners because there's a feature where we can see the schedule of other Team members."
"The solution is perfect and works pretty well. It gets your streaming and helps to get your calls. I like it a lot."
"The tool makes it easy for us to book meetings. It seamlessly integrates with the Office application which we are using for the last four years."
"I think what the team likes most is the improvements when it comes to communication."
"You can use Microsoft Teams to chat with people, share your documents, manage your calendar, manage your project, and assign tasks."
"We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people."
"As a technical support guy, I think it's crucial to be able to connect with people remotely. Zoom is simple to use because they can share the screen and talk. The user can walk me through the issue they are facing."
"The Mozilla extension is useful to schedule meetings."
"The interface is good and integrates well."
"The video and audio quality are very good."
"The tool has made remote work possible for us. It's not just about the technology but also about staying connected with colleagues. ..........I can share documents directly in the chat during meetings, which is helpful, especially when collaborating with my project team. Before, I had to download the chat manually, but now I can see all the chat directly in the Zoom application. Plus, I can automatically save the meeting chat to my computer."
"Zoom is very convenient to use and the basic functions work well for us."
"Zoom is easy to use and does not consume very much in terms of resources."
"Zoom works fine, and its interface is easier to use than, for example, Teams, which is the other tool I would compare it to. It's also easy to schedule Zoom meetings through Outlook."
"I think they can improve the all those segments for channel bulking. Also, some functionalities which migrated from Skype for Business to Teams, is not supported by Teams. We had used them in Skype for Business."
"Technical support could be improved."
"The solution’s initial setup is complex and could be improved."
"The product is not fully integrated in Brazil."
"Microsoft Teams becomes complicated when used with SharePoint. It needs to improve its integration with other Office 365 tools."
"The solution's recording could be improved because it is not as good as other products."
"The interface must be more user-friendly."
"The product's support can be better."
"I would say that Zoom should support more platforms. I think it has some limitations. It should be supported on all platforms."
"The paid version is quite expensive. There's no middle ground between free and paid."
"The interface could be more user friendly."
"Sound is not an issue, however, with video I've always had issues when using the free service."
"Zoom could improve by having more dashboards."
"I find while using Zoom sometimes there is a lot of disturbance while on the call. There is a lot of network issues, and sometimes the screen freezes, and you have no way of figuring out what went wrong. You have to restart the computer all over again, or you lose some of the words that someone was saying during the meeting, such as what the person is trying to say in the midst of that conversation. Additionally, there have been times it has disconnected and was not able to start."
"Excessive software updates can sometimes disrupt my experience."
"The security of the solution could improve."
Microsoft Teams is ranked 5th in Virtual Meetings with 145 reviews while Zoom is ranked 1st in Virtual Meetings with 202 reviews. Microsoft Teams is rated 8.2, while Zoom is rated 8.4. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Chatter, whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, TeamViewer and Cisco Meeting Server. See our Microsoft Teams vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
