We performed a comparison between GoToWebinar and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface is browser-based and simple, which is an advantage over other solutions."
"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"A good option for online meetings."
"Zoom provides different background screen functionalities for privacy protection."
"The solution is very user friendly and flexible."
"It is very quick to get a meeting started."
"Ability to record sessions."
"There are lots of great features available to every user."
"The screen sharing feature is valuable. It is easy to set up a meeting if you are on a call with a non Teams user if you need to do screen sharing."
"The sharing and recording, are the most valuable features of Zoom."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"The sharing of cameras is limited to meeting organizers."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"I don't have any particular issues, but I think the user interface could be improved. Previously, I used Microsoft Teams, where the chat, video, and audio options were all easily accessible in one place, making the user experience smoother. In Zoom, it's a bit more manual. For example, we must use external chat options like Slack and manually send the Zoom URL link to initiate a chat. In MicrosoftTeams, you can directly call and chat with someone from the contact list simultaneously."
"The main issue with Zoom is its adoption in the business world compared to platforms like Teams."
"It is difficult to see and control whether you're muted or not, so the interface should be improved."
"Zoom also has an issue with logins. For some reason, especially with institutional accounts, it is common to get kicked out and verification processes don't work all the time."
"I can't speak of any shortcomings. It worked fine."
"The product could use some more automation."
"I don't know whose product is at fault, however, if you've ever had to go from Zoom to Teams to WebEx, it really messes around with your device settings."
"There was a situation not long ago when there were some security fears. Some users had somebody else take control of their calls. They might have addressed these issues now, but the security needs to continue to be upgraded."
GoToWebinar is ranked 18th in Virtual Meetings with 8 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. GoToWebinar is rated 8.4, while Zoom is rated 8.4. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". GoToWebinar is most compared with Webex, Microsoft Teams and GoToMeeting, whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco TelePresence and Blackboard Collaborate. See our GoToWebinar vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
