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Cisco Meeting Server vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 31, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
5th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
226
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 5.3%, down from 9.2% compared to the previous year. The mindshare of Zoom Workplace Business is 15.0%, up from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Zoom Workplace Business15.0%
Cisco Meeting Server5.3%
Other79.7%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"Cisco Meeting Server is an easy and less complex solution."
"The UI is user-friendly and very good overall."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"The solution is very stable."
"Zoom has become a straightforward solution and is valuable for various meeting types."
"The Zoom software is complete and effective, light and secure."
"Simple and user-friendly; works on any device."
"I'm not a really technologically sophisticated user. From my point of view, if I can use it, it's likely very straightforward."
"One of the most valuable features is the user interface. With every new update, they introduce new useful features."
"The video and audio quality are very good."
"The screen sharing feature is valuable. It is easy to set up a meeting if you are on a call with a non Teams user if you need to do screen sharing."
 

Cons

"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"This is a difficult solution to install and it should be made easier."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"Troubleshooting can be complicated."
"They should improve the sharing file features from accessing the internal network. If we cannnot share our documents through this meeting, our meeting productivity will decrease dramatically. We need these features."
"They could improve security more."
"It is important for us to have Zoom integration with our Active Directory environment."
"I have had the occasional problem with the connection and stability."
"Issues such as stability, particularly when many people are involved, may arise due to bandwidth rather than Zoom itself. However, Zoom could benefit from enhancements to manage large participant volumes."
"Security is something Zoom lacks. If you're trying to get proprietary buy-in and enterprise buy-in, security is the top priority. And even though the user interface is simple, every solution could use a tune-up in that department."
"The product's stability is an area of concern where improvements are required since sometimes users get dropped off from meetings."
 

Pricing and Cost Advice

"Licensing fees are billed yearly."
"Cisco Meeting Server has reasonable licensing costs."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"The personal version that I was using is available free of charge."
"We are using the free version of the solution."
"We have an account but we are also using the free version."
"In addition to any licensing fees, we hired Zoom to provide training to us in small groups."
"I use the free version of Zoom."
"Zoom is free to use."
"We pay a yearly licensing fee."
"The personal version is free. However, there are fees required to use the solution for business."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
16%
Government
15%
Construction Company
6%
Performing Arts
14%
University
11%
Educational Organization
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business97
Midsize Enterprise32
Large Enterprise101
 

Questions from the Community

What do you like most about Cisco Meeting Server?
Cisco Meeting Server is an easy and less complex solution.
What is your experience regarding pricing and costs for Cisco Meeting Server?
Price-wise, Cisco Meeting Server is a product that falls in a mid-range category.
What needs improvement with Cisco Meeting Server?
Cisco Meeting Server should include a feature to control another user's screen during a remote session.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
Zoom offers a free version for up to forty minutes.
 

Also Known As

Acano
No data available
 

Overview

 

Sample Customers

Starz
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Cisco Meeting Server vs. Zoom Workplace Business and other solutions. Updated: September 2025.
871,358 professionals have used our research since 2012.