Cisco Meeting Server vs Zoom comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco Meeting Server and Zoom based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Meeting Server vs. Zoom Report (Updated: November 2022).
656,474 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The UI is user-friendly and very good overall.""You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff.""What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."

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"The solution is stable and scalable.""Primarily during the period of problematic travel, the solution enabled us to connect with customers, clients and even colleagues and to share our thoughts, ideas and information.""The product is quite secure and you can use it remotely. I've never heard of there being any security issues.""There are no restrictions on the number of participants in a single meeting, That is the beauty of Zoom, and it is also very fast compared to others.""The most valuable feature is that it's free.""The initial setup is easy.""The whiteboard capabilities are great.""Zoom's content shareability and chat support are the most valuable features."

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"This is a difficult solution to install and it should be made easier.""A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app.""What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."

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"Sometimes can get confused about which password setting or parameter setting to use. For example, if I want to issue a Zoom meeting to my team members or perhaps sometimes I want them to issue a Zoom directly when I receive the Zoom accounts from our IT department, I don't know how to enable or disable these features in the Zoom. I think it's a personal issue I have.""Zoom could be improved by adding more third-party integrations. They should also work on their virtual backgrounds. I think these could be more professional and creative.""Zoom lacks dashboards, more could be included.""The updating feature of Zoom needs to be improved.""I can't speak to any aspect that needs improvement.""In the next release, I would like to see an easily accessible bandwidth feature so that you can see how much data you've used on a particular call.""They should remove any restriction of time.""If Zoom could be more secure, that would be better. Security is always a highly sensitive matter for everyone today."

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Pricing and Cost Advice
  • "Licensing fees are billed yearly."
  • "Cisco Meeting Server has reasonable licensing costs."
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  • "Zoom is free to use."
  • "We do not incur any licensing costs, as we use the free version."
  • "The cost of Zoom is approximately $150 USD annually."
  • "I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes."
  • "We are on an annual license for the solution. The price of the solution could be less expensive."
  • "The personal version is free. However, there are fees required to use the solution for business."
  • "Zoom is free."
  • "We are using the free version of Zoom."
  • More Zoom Pricing and Cost Advice →

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    656,474 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The UI is user-friendly and very good overall.
    Top Answer:This is a difficult solution to install and it should be made easier. The command-line interface is difficult to use because the command set it not Cisco-based.
    Top Answer:Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating… more »
    Top Answer:The Zoom software is complete and effective, light and secure.
    Top Answer:The cost and benefits are excellent. The configuration is very easy and without complexities. Everything is very clear and the support is excellent.
    out of 59 in Virtual Meetings
    Average Words per Review
    out of 59 in Virtual Meetings
    Average Words per Review
    Also Known As
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    Cisco Meeting Server brings premises-based video, audio, and web communication together to meet the collaboration needs of the modern workplace. It works with third-party devices, and provides an enjoyable and intuitive user experience. It also scales easily, and can be purchased using our all-in-one, user-based multiparty licensing offer.

    Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit and follow @zoom_us.

    Learn more about Cisco Meeting Server
    Learn more about Zoom
    Sample Customers
    Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
    Top Industries
    Comms Service Provider19%
    Computer Software Company16%
    Financial Services Firm9%
    Computer Software Company29%
    Manufacturing Company12%
    Financial Services Firm11%
    Comms Service Provider5%
    Comms Service Provider15%
    Computer Software Company14%
    Educational Organization9%
    Company Size
    Small Business18%
    Midsize Enterprise19%
    Large Enterprise63%
    Small Business42%
    Midsize Enterprise14%
    Large Enterprise44%
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    Buyer's Guide
    Cisco Meeting Server vs. Zoom
    November 2022
    Find out what your peers are saying about Cisco Meeting Server vs. Zoom and other solutions. Updated: November 2022.
    656,474 professionals have used our research since 2012.

    Cisco Meeting Server is ranked 14th in Virtual Meetings with 3 reviews while Zoom is ranked 2nd in Virtual Meetings with 131 reviews. Cisco Meeting Server is rated 8.0, while Zoom is rated 8.4. The top reviewer of Cisco Meeting Server writes "Easy to manage and configure; stable, with polite and customer-friendly technical support". On the other hand, the top reviewer of Zoom writes "Convenient, easy to use, and simple to set up". Cisco Meeting Server is most compared with Webex Meetings with AT&T, Cisco TelePresence, Pexip, Avaya IX Meetings and Huawei Video Conferencing Platform, whereas Zoom is most compared with TeamViewer, Cisco TelePresence, Skype for Business, Webex and Airmeet. See our Cisco Meeting Server vs. Zoom report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.