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Andile-Hlongwane
Engineer at a financial services firm with 10,001+ employees
Real User
Top 20Leaderboard
Easy to use, plenty of functionality, but expensive
Pros and Cons
  • "The solution is straightforward and for large organizations, it functions well."
  • "IBM DataPower Gateway is quite big for smaller organizations, looking at different types of clients who are virtually assisted in this, I would say it's not really a good product for smaller firms."

What is our primary use case?

We're using IBM DataPower Gateway for API management more than anything else. When I started in 2018, it was being used in conjunction with IBM Integration Bus. We were doing all the integrations on the IIB then when it comes to API management and all the other gateway operations, including security, that does not have anything to do with APIs, we're are using IBM DataPower.

What is most valuable?

The solution is straightforward and for large organizations, it functions well.

What needs improvement?

IBM DataPower Gateway is quite big for smaller organizations, looking at different types of clients who are virtually assisted in this, I would say it's not really a good product for smaller firms.

For how long have I used the solution?

I have been using IBM DataPower Gateway for three years.

What do I think about the stability of the solution?

IBM DataPower Gateway is quite stable if you know your way around.

We have four customers that are using this solution. We have millions of users using this solution.

What do I think about the scalability of the solution?

The scalability is a bit of an issue when you are a smaller firm because it can be quite expensive. If you are using an on-premise version, it's not as scalable because you need to buy the hardware devices. If you are using the virtual version, it's a little bit easier to scale.

How are customer service and support?

The technical support is always available and I think it's one of the options they are charging us for. They are well-informed agents. You better know your way around the solution, otherwise, you're going to rely on technical support for a whole lot of things.

Which solution did I use previously and why did I switch?

We have previously used Microsoft BizTalk Server. I've also worked with webMethods and a little bit of MuleSoft.

How was the initial setup?

The installation is not that easy. 

I would rate the ease of installation a six out of ten.

What about the implementation team?

The number of staff that we need for the implementation of the solution depends on the scale of the environment, but you certainly need a couple of engineers for the support and management. IBM has a set amount of people that are required.

What's my experience with pricing, setup cost, and licensing?

IBM DataPower Gateway is quite expensive to get resources to work on this product. If the price could be cheaper, I think that will make it a little bit better and easily accessible to smaller clients. Then it could compete with other solutions that are available in the market. There's a whole lot of other solutions available that work well and are cheaper than IBM's products.

They have to reconsider the price of the solution. It's way too expensive. I don't think it's going to last that long in the market right now. There's a lot of other solutions that are out there that are doing the same job, or even better, with a cheaper price. Soon enough, IBM is going to run into trouble when comes to the price.

Which other solutions did I evaluate?

I have evaluated many other solutions.

What other advice do I have?

I would not recommend IBM DataPower Gateway because there are other solutions that are better.

I rate IBM DataPower Gateway a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Senior Software Engineer at a computer software company with 5,001-10,000 employees
Real User
Top 5
Best for microservices-based architecture and easy to deploy and manage
Pros and Cons
  • "It is easily deployable and manageable. It has microservices-based architecture, which means that you can deploy the solution based on your needs, and you can manage the solution very easily."
  • "It should have some amount of logging."

What is our primary use case?

This is an enterprise service bus, and it is mainly used for transferring data. For example, it is used when System A has the data that needs to be sent to System B. 

Our use case is transferring the enterprise data from one enterprise to a different enterprise. We use different types of connectors or connections to get the data, transform the data, and send it to a system. Almost all the integrations work in the same manner.

It can be deployed on-premise, but nowadays, most of us prefer cloud-based solutions.

What is most valuable?

It is easy to use and easy to understand. 

It is easily deployable and manageable. It has microservices-based architecture, which means that you can deploy the solution based on your needs, and you can manage the solution very easily.

What needs improvement?

It should have some amount of logging.

For how long have I used the solution?

I've been using this solution for almost two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It can scale based on your needs. It is scalable vertically and horizontally.

We have used it in many projects. Its usage might increase. It depends on the high-level management. If new products are coming, they're going to use it for sure.

How are customer service and support?

Their response is based on the subscription. If you are experiencing any production-related issues, they're immediately available. 

There are various levels of tech support, and the service depends upon the level of support to which you have subscribed. Titanium support is at the highest level.

Which solution did I use previously and why did I switch?

We have used webMethods, which is an on-prem solution. 

How was the initial setup?

For a cloud-based deployment, there is no need for us to manage anything. It is directly deployable. We build and deploy it. That's all. 

For an on-prem deployment, a lot more installation is required, but it is a very easy process.

What about the implementation team?

We can do an on-prem deployment ourselves. Developers mainly focus on the development aspect of the solutions, and admins manage all deployments.

Which other solutions did I evaluate?

We didn't evaluate other options.

What other advice do I have?

I would recommend this solution to others. It is the best integration platform for those who are looking to implement or are going for API-based architecture and microservices-based architecture.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Lead Tech of Oracle Service Bus with 51-200 employees
Real User
Top 20
Good connectors for interfacing with other applications, but the technical support needs to be improved
Pros and Cons
  • "The most valuable feature of this solution is that you can connect with different applications."
  • "This solution should work better with RESTful services."

What is our primary use case?

We are using Oracle Service Bus to connect between API management and microservices. For example, we use it for data transformation, bringing data from a specific form in one service to another form in a different service.

What is most valuable?

The most valuable feature of this solution is that you can connect with different applications.

What needs improvement?

I had a problem with one of my projects because OSB cannot send cookies to the RESTful services.

This solution should work better with RESTful services.

For how long have I used the solution?

I have been working with Oracle Service Bus for two years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

We have four developers who are using this solution.

How are customer service and technical support?

The technical support for this solution is not very good. I have not been able to get problems resolved because I do not have a professional account. The support is not very useful for developers.

Which solution did I use previously and why did I switch?

Prior to using Oracle Service Bus, I was using webMethods Integration Server, by AG.

It was not my decision to switch and I am comfortable working with either of these solutions.

webMethods is very easy to use but it does not offer the same level of capability for personalizing your development. With respect to ease of use, for data transformation in OSB, we had to write a function but with webMethods it was just a drag and drop.

How was the initial setup?

The initial setup is not complex. It takes less than one minute to deploy.

What other advice do I have?

My advice to anybody who is implementing this solution is to study the architecture that they want to implement very well. That way, they won't have to have repeated flows that do the same work.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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