WSO2 API Manager Reviews

Name: WSO2 API Manager
Brand: WSO2
Rating: 4.0 (41 reviews)

Vendor: WSO2

4.0 out of 5

41 reviews
94% willing to recommend

309 followers

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What is WSO2 API Manager?

WSO2 API Manager is a comprehensive platform that allows organizations to design, publish, and manage APIs.

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WSO2 API Manager is the #9 ranked solution in top API Management solutions. PeerSpot users give WSO2 API Manager an average rating of 8.0 out of 10. WSO2 API Manager is most commonly compared to Microsoft Azure API Management: WSO2 API Manager vs Microsoft Azure API Management. WSO2 API Manager is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.

Helped 849,686 peers since 2012

Featured WSO2 API Manager reviews

VishalSingh14

IT Engineer at Reliance Industries Ltd

I have used WSO2 Store and WSO2 API Manager at the architecture level. I worked on two versions, namely WSO2 API Manager 2.6.0 and 5.7.0. I have also worked with WSO2 Identity Server versions 5.7 and 5.11. There are certain things that Apigee handles better than WSO2 API Manager. The user interface of WSO2 API Manager is much easier than that of Apigee. The scope of flexibility was much greater in Apigee. In WSO2 API Manager, we had little flexibility and were restricted to a specific software or tool. On the other hand, we had the scope of customization in Apigee.

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AnilKumar40

Senior Principal Architect at 6d Technologies

The product's capabilities for integrating with REST APIs are valuable. We use API key-based security integration, where API keys are exchanged between the REST APIs. This ensures security. In the future, we might also use OAuth-based integration. Internally, the business process manager allows us to define the process and integrate with it. Additionally, the capability to define processes and seamless integration with APIs enhances our operations.

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Daryl Libut

Head Of ITG Shared Applications Division at PSBank

The most beneficial feature of WSO2 API Manager is its capability to use Swagger to define and then populate the API. The security features are also valuable, allowing customization of encryption, decryption, and identity authentication. Additionally, being able to create one API for multiple channels and eliminating duplicate codes provides significant development and deployment cost savings.

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WSO2 API Manager mindshare

As of May 2025, the mindshare of WSO2 API Manager in the API Management category stands at 4.9%, up from 4.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

API Management

PeerResearch reports based on WSO2 API Manager reviews

Type	Title	Date
Category	API Management	Apr 30, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 30, 2025	Download
Comparison	WSO2 API Manager vs Microsoft Azure API Management	Apr 30, 2025	Download
Comparison	WSO2 API Manager vs Apigee	Apr 30, 2025	Download
Comparison	WSO2 API Manager vs Amazon API Gateway	Apr 30, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Azure API Management	3.9	17.9%	91%	81 interviews Add to research
Apigee	4.1	13.7%	92%	88 interviews Add to research

Valuable Features

WSO2 API Manager offers valuable features like flexible architecture, open-source nature, easy adoption, API lifecycle management, user-friendly interface, and scalability. Users highlight its containerized solution, micro-gateway, seamless orchestration, comprehensive security features, integration capabilities, and extensive documentation. It accommodates custom solutions, supports multiple databases, provides real-time monitoring, and enables efficient API publication and management. Its robust analytics and strong internal API security further enhance its usability and efficiency.

"The capability to define processes and seamless integration with APIs enhances our operations."
"The most beneficial feature of WSO2 API Manager is its capability to use Swagger to define and then populate the API."
"WSO2 API Manager provides strong internal API security, including token-based authentication and HTTPS support for various formats like REST. However, the newer API security features that are emerging are not available yet. They might be in development, but for now, internal API security is well-covered."

Room for Improvement

WSO2 API Manager has a complex interface that users find outdated and difficult to navigate. Users desire a more modern, user-friendly interface with streamlined role-specific access. Customization and documentation require improvement to aid non-technical users. The pricing and licensing are considered expensive. Users report integration issues, limited flexibility, and challenges with support and security compliance. Improving speed, latency, and monitoring capabilities would enhance the overall experience.

"We have encountered some concerns with concurrency. Our integrations do not handle high-volume transactions, and when benchmarking, some issues arose with concurrent testing."
"Dashboards for application monitoring of the APIs would be beneficial, allowing us to check for faulty APIs."
"WSO2 API Manager could improve by adding external API security features, which is one area where there is room for enhancement. Internally, API security is strong, and all other necessary features are already available. It has a solid marketplace, supports both Docker and standalone setups, and offers great enterprise integration. The developer portal has greatly improved the user experience, making it simple and user-friendly wherever we’ve implemented it. Overall, it’s not as complicated as other API gateways."

ROI

WSO2 API Manager offers a comprehensive feature set in its open source version, providing flexibility and extensibility. Users saw high ROI due to lower licensing fees compared to competitors and robust functionality. The manager enhances operational efficiency by reducing code duplication and cutting costs. Valuable support, including real-time assistance, contributed positively to user experiences. However, some users reported they did not feel a significant return on investment. Overall, WSO2 API Manager is effective in saving time and improving value.

Pricing

WSO2 API Manager offers both a free open-source version and a subscription-based model for enterprise support. Many find the open-source version cost-effective and appreciate the comprehensive features available in the paid subscription. While some regard the solution as affordable, others find the enterprise pricing high compared to competitors. Costs can vary significantly, often influenced by the desired features and deployment needs. The subscription includes several benefits, such as development machines and pre-production environments, without extra licensing fees.

"The challenge is the increasing pricing, which has led some customers to consider alternatives, like using Spring Boot solutions instead. The rising costs, especially as cores and usage increase, have been a concern, prompting some to migrate to other products."
"As far as I'm aware, the costs are not minimal but satisfactory."
"WSO2 API Manager is an open-source solution."

Popular Use Cases

Organizations use WSO2 API Manager for API management, digital integration, and security management. They leverage it to publish APIs, support microservices, convert SOAP to REST services, and serve as an integration hub. It's used for external API exposure, enabling digital service innovation, and supporting multi-region deployments. Companies also value its identity and access capabilities, API monetization potential, and orchestration functions across cloud environments, exemplifying flexible API lifecycle management and business process integration.

Service and Support

Customer service and support of WSO2 API Manager have mixed perceptions. Many find the support helpful, with quick and effective assistance available for those with enterprise-level subscriptions. Open-source users rely on community resources and documentation, which are often praised as helpful. Others mention challenges such as slow response times and unclear support models. Satisfaction levels vary, with some having positive experiences, especially when directly engaging with the product team.

Deployment

For many, WSO2 API Manager's initial setup is straightforward and simple for technical users, allowing installation within hours. However, some find complexity in coordinating components or during Kubernetes migration, which may extend setup time to weeks. Templates and defaults assist with ease, while those less familiar with the system may face challenges. Experience levels impact setup duration, which can range from a few minutes to several weeks depending on deployment type and intricacy.

Scalability

WSO2 API Manager is generally regarded as scalable, with some users noting ease of scaling through containers or Kubernetes. It handles different configurations and can manage high traffic without issues. However, some components may be challenging to scale, requiring manual provisioning. The flexibility to scale horizontally and vertically is appreciated, and its integration with existing and third-party infrastructures enhances usage. Users rate scalability positively but suggest improvements in certain areas like latency.

Stability

Feedback indicates WSO2 API Manager is mostly stable, but some users report memory issues affecting performance. Users rate its stability from five to nine out of ten, often depending on deployment practices. Complexity can introduce glitches but is generally manageable, especially with updates. Organizations find Tomcat integration reliable, though open-source versions may present version-specific bugs. Robust for low-concurrency use, though resource consumption might impact stability under certain conditions. Stability is often rated as good.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our WSO2 API Manager Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

18%

Government

Manufacturing Company

Comms Service Provider

Healthcare Company

University

Educational Organization

Insurance Company

Retailer

Energy/Utilities Company

Wholesaler/Distributor

Real Estate/Law Firm

Media Company

Legal Firm

Non Profit

Construction Company

Consumer Goods Company

Pharma/Biotech Company

Transportation Company

Outsourcing Company

Logistics Company

Hospitality Company

Leisure / Travel Company

Aerospace/Defense Firm

Compare WSO2 API Manager with alternative products

Learn more about WSO2 API Manager

It provides a centralized interface for API governance, security, and analytics.

With features like API monetization and developer portal, it enables businesses to drive innovation and create new revenue streams.

WSO2 API Manager customers

1. eBay 2. StubHub 3. Cisco 4. Verizon 5. T-Mobile 6. Vodafone 7. Orange 8. BT Group 9. Telstra 10. Deutsche Telekom 11. Swisscom 12. AT&T 13. Sprint 14. Telefonica 15. O2 16. British Airways 17. Lufthansa 18. Emirates 19. Qatar Airways 20. Etihad Airways 21. Air France 22. KLM 23. American Express 24. Visa 25. Mastercard 26. PayPal 27. Western Union 28. Citibank 29. HSBC 30. Barclays 31. Santander 32. Goldman Sachs