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Zapier vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
webMethods.io delivers rapid ROI through cost savings, reduced downtime, and increased productivity, depending on specific implementations.
Sentiment score
6.8
Zapier is praised for automation and cost savings, offering significant value especially in early stages despite ROI challenges.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
 

Customer Service

Sentiment score
6.6
webMethods.io's customer service is praised for responsiveness, but users note occasional delays and desire improved technical support communication.
Sentiment score
7.6
Zapier's technical support is praised for efficiency and competence, though some users desire more immediate communication options.
The experience was positive with prompt responses from their team.
Sometimes, in my early days, when I was stuck with something, they helped me solve these issues, and even helped me solve some of my automations.
 

Scalability Issues

Sentiment score
7.2
webMethods.io is praised for its scalability in cloud and on-premises environments, with some licensing constraints noted.
Sentiment score
7.7
Zapier is ideal for small to mid-sized businesses, offering effective scalability and integration, but may not suit larger enterprises.
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
 

Stability Issues

Sentiment score
7.6
webMethods.io is generally stable and reliable, with minor issues in specific modules and cloud version maturity needed.
Sentiment score
6.9
Users generally find Zapier reliable with occasional minor issues often linked to external factors, rating stability six to nine.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
 

Room For Improvement

webMethods.io needs clearer documentation, better scalability, intuitive interfaces, and improved integration and cost-effectiveness for enhanced user experience.
Zapier users desire enhanced features, better integrations, improved support, and more flexibility alongside competitive pricing and comprehensive documentation.
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
Specific workflows could be created to pull transformed data through Zapier workflow directly into visualization tools for dashboard and report creation.
While Zapier already has more than 2,000 webhooks, users or developers should have the flexibility to create additional custom connectors.
I would appreciate if there would be a feature where we can use actions right after loops. Currently, you cannot use any other action after the loop. Everything needs to be within the loop.
 

Setup Cost

Enterprise buyers find webMethods.io costly but valuable, offering flexibility and comprehensive solutions, particularly beneficial for large-scale enterprises.
Zapier offers flexible pricing, with costs rising for heavy use, yet many find it valuable for automation and time savings.
The pricing is in accordance with market standards and even lower in some cases.
 

Valuable Features

webMethods.io excels in seamless integration, user-friendliness, robust security, and scalability, offering efficient tools and reliable management for diverse needs.
Zapier facilitates seamless app integration and task automation with user-friendly tools, supporting platforms like Salesforce and Google Sheets.
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
By specifying conditional logic rather than transforming and performing conditions within the visualization tool, Zapier provides conditional logic on the behavioral side to get specific data and load it into Power BI visualization tool.
They have approximately 7,000 connections.
 

Categories and Ranking

webMethods.io
Ranking in Cloud Data Integration
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
92
Ranking in other categories
Business-to-Business Middleware (3rd), Enterprise Service Bus (ESB) (3rd), Managed File Transfer (MFT) (9th), API Management (9th), Integration Platform as a Service (iPaaS) (5th)
Zapier
Ranking in Cloud Data Integration
13th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Cloud Data Integration category, the mindshare of webMethods.io is 4.7%, up from 3.3% compared to the previous year. The mindshare of Zapier is 2.0%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

MohanPrasad - PeerSpot reviewer
Smooth integration and enhanced deployment with high licensing cost
webMethods.io was used to integrate APIs through the webMethods.io platform, trigger database events, and connect backend APIs through a Java backend. It was used extensively for integration purposes in my organization Integration became smoother, troubleshooting was easier, and deployment and…
FrankHo - PeerSpot reviewer
Though the tool offers a visually appealing UI, it needs to improve its documentation
With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
13%
Retailer
7%
Computer Software Company
14%
Financial Services Firm
10%
University
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is suitable. It's not cheap, but not expensive.
What needs improvement with Zapier?
The pricing could be a little cheaper.
 

Comparisons

 

Also Known As

Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
No data available
 

Overview

 

Sample Customers

Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Zapier vs. webMethods.io and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.