WSO2 Enterprise Integrator Reviews

WSO2 Enterprise Integrator offers a free open-source version and a subscription plan that includes direct technical support. Pricing is generally perceived as reasonable for enterprises, costing between 20,000 to 30,000 euros annually per instance. Licensing is based on servers or implementations. Some users find the subscription expensive compared to the open-source option, particularly small businesses. For enterprises, pricing is competitive, although considered high by those preferring free solutions.

• "I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
• "The pricing of WSO2 Enterprise Integrator for enterprise subscriptions can be considered expensive, especially from the perspective of someone who prefers open-source software."
• "It is a low-cost solution."

WSO2 Enterprise Integrator is primarily used for integrating core banking systems and other platforms, especially in financial sectors for handling legacy systems. It supports API gateway hosting, enterprise service bus scenarios, building APIs for system integration, and orchestrating multiple data endpoints. Users employ it for connector functionalities, enabling communication with backend systems, and data transformation from XML to JSON. It serves banks, government entities, and companies needing mobile application and workflow integrations.

WSO2 Enterprise Integrator's customer service is often praised for being responsive, resourceful, and timely, especially for subscribers. Community support is considered sufficient by many, while some users think the commercial support model is cumbersome and expensive. The technical team is generally rated highly, though a few find it lacking expected service levels. When contacted, their team is seen as helpful and knowledgeable, with support integrated within licensing agreements.

Users describe WSO2 Enterprise Integrator's initial setup as easy to handle and manageable. Complexity arises with customization requiring expertise, though the deployment process is quick, often taking minutes to hours. Experience levels among users varied; experts found it straightforward, while novices required guidance. Maintenance can pose challenges due to insufficient support, but deployment generally runs smoothly, with some attributing success to effective documentation. Users with prior experience achieve efficient integration, benefiting from shared libraries.

WSO2 Enterprise Integrator is generally recognized as capable of scaling effectively, though better documentation would support its expansion. Some find it challenging to scale between cloud and on-premises environments without custom routines. Licensing costs may impact scalability decisions. User reviews suggest mixed ratings, ranging from six to nine out of ten, with larger enterprises and more demanding applications being better suited. Further scaling might require tailored architecture adjustments and additional resources.

WSO2 Enterprise Integrator is generally considered stable by users. Ratings range from six to ten out of ten. Some mention no major issues, while others highlight bugs and customization capabilities. New updates show improvement. Load handling varies; some report good performance, yet others note challenges with high traffic without testing the gateway for high volume. It is described as reliable, mature, and free from crashes or freezes by many, though security considerations exist.