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Workato vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
webMethods.io delivers rapid ROI through cost savings, reduced downtime, and increased productivity, depending on specific implementations.
Sentiment score
7.9
Workato simplifies app integration, boosting productivity and cost savings, with visible results often seen within a week.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
6.6
webMethods.io's customer service is praised for responsiveness, but users note occasional delays and desire improved technical support communication.
Sentiment score
7.8
Workato's customer service earns praise for responsiveness, real-time support, and community engagement, despite limited availability and product challenges.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
 

Scalability Issues

Sentiment score
7.2
webMethods.io is praised for its scalability in cloud and on-premises environments, with some licensing constraints noted.
Sentiment score
6.9
Workato offers scalable and elastic operations, supporting multi-region use but may face issues with higher data volumes.
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
 

Stability Issues

Sentiment score
7.6
webMethods.io is generally stable and reliable, with minor issues in specific modules and cloud version maturity needed.
Sentiment score
7.6
Workato is highly rated for stability and reliability, though occasional high-load issues require extra maintenance efforts.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
 

Room For Improvement

webMethods.io needs clearer documentation, better scalability, intuitive interfaces, and improved integration and cost-effectiveness for enhanced user experience.
Workato needs improvements in collaboration, scalability, API management, licensing clarity, security, and more community recipes and connectors.
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
 

Setup Cost

Enterprise buyers find webMethods.io costly but valuable, offering flexibility and comprehensive solutions, particularly beneficial for large-scale enterprises.
Workato offers competitive enterprise pricing, benefiting users with bundled connectors and flexible, consumption-based models without hidden fees.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
Workato's pay-as-you-use model is competitive when compared with other iPaaS providers, making it cost-effective for organizations looking to integrate multiple functionalities under one platform.
 

Valuable Features

webMethods.io excels in seamless integration, user-friendliness, robust security, and scalability, offering efficient tools and reliable management for diverse needs.
Workato simplifies app integration with drag-and-drop UI, enabling efficient automation for non-technical users across industries.
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
 

Categories and Ranking

webMethods.io
Ranking in Integration Platform as a Service (iPaaS)
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
92
Ranking in other categories
Business-to-Business Middleware (3rd), Enterprise Service Bus (ESB) (3rd), Managed File Transfer (MFT) (10th), API Management (10th), Cloud Data Integration (7th)
Workato
Ranking in Integration Platform as a Service (iPaaS)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of webMethods.io is 8.6%, down from 9.1% compared to the previous year. The mindshare of Workato is 4.3%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Michele Illiano - PeerSpot reviewer
Can function as an ESB along with the core product, with decent integration of message protocols
I have noticed that webMethods ActiveTransfer has had problems when handling large files. For example, when we receive (and perform operations on) files that are larger than about 16 MB, the software starts losing performance. This is why, for most customers who have to deal with big files, I suggest that they use a product other than ActiveTransfer. I would like to note that this problem mainly concerns large files that undergo extra operations, such assigning, unassigning, or file translation. When these operations take place on large files, ActiveTransfer will use up a lot of resources. Within the product itself, I also believe that there is room for improvement in terms of optimization when it comes to general performance. I suspect that the issues underlying poor optimization are because it is all developed in Java. That is, all the objects and functions that are used need to be better organized, especially when it comes to big files but also overall. webMethods ActiveTransfer was born as an ESB to handle messages, and these messages were typically very short, i.e. small in size. A message is data that you have to send to an application, where it must be received in real-time and possibly processed or acknowledged elsewhere in the system as well. So, because it was initially designed for small messages, it struggles with performance when presented with very large files. All this to say, I suggest that they have an engineer reevaluate the architecture of the product in order to consider cases where large files are sent, and not only small ones. As for new features, compared to other products in the market, I think Software AG should be more up to date when it comes to extra protocol support, especially those protocols that other solutions have included in their products by default. Whenever we need to add an unsupported protocol, we have to go through the effort of custom development in order to work with it. Also, all the banks are obligated to migrate to the new standards, and big companies are all handling translations and operating their libraries with the new protocol formats. But webMethods ActiveTransfer doesn't seem to be keeping up with this evolution. Thus, they should aim to be more compliant in future, along the lines of their competitors such as IBM and Primeur.
Rohit Sircar - PeerSpot reviewer
Great automation and strong workflows useful for integration
The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
12%
Retailer
7%
Educational Organization
33%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
What do you like most about Workato?
Workato is low code, intuitive, and easy to use.
What needs improvement with Workato?
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub ( /products/github-reviews ) for easier deployment. Though it has a recipe life cycle manageme...
What is your primary use case for Workato?
I am using Workato ( /products/workato-reviews ) for integrating and automating solutions for finance, HR, and IT. Specific use cases include onboarding and offboarding for HR, handling invoices fo...
 

Also Known As

Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
No data available
 

Overview

 

Sample Customers

Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Workato vs. webMethods.io and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.