Try our new research platform with insights from 80,000+ expert users

Workato vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
webMethods.io delivers positive ROI by reducing manual work, enhancing efficiency, and justifying costs despite high initial pricing.
Sentiment score
3.9
Workato offers quick integration, enhances productivity, consolidates systems, reduces manual tasks, optimizes costs, and ensures faster ROI.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
Director at Infoteck Solutions
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
Integration Engineer
In my experience, we have seen a return on investment, with results visible within a week.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
 

Customer Service

Sentiment score
6.6
webMethods.io customer service is generally favorable but needs faster response and improved technical knowledge for complex issues.
Sentiment score
5.9
Workato's customer service is praised for responsiveness, though complex issues may face delays due to product and time zone constraints.
An incident portal is available where we can raise tickets and based on priority, they reply.
Developer at a hospitality company with 1,001-5,000 employees
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
CTO at Atulya Abhinav Tech Private Limited
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
Workato's support is robust, featuring first and second-level support.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.2
webMethods.io scalability varies, effective with cloud and vertical scaling, but may require careful planning for high transaction volumes.
Sentiment score
6.0
Workato is praised for its scalability, efficiently managing applications and cloud operations, though large datasets may impact performance.
Whenever more resources are needed, they become available automatically without any human interference.
Sales Director at Proven Consult
If any webMethods.io product is installed on-premises and a company wants to scale its application, either vertical scaling or horizontal scaling is needed.
Developer at a hospitality company with 1,001-5,000 employees
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
Information Technology Specialist at PACI
There are scalability limitations with Workato.
CTO at Atulya Abhinav Tech Private Limited
Allows dynamic connection switching at runtime.
Technical Consultant at Intercede Solutions
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
Director at Infoteck Solutions
 

Stability Issues

Sentiment score
7.6
webMethods.io is stable with high user ratings, though stability varies by setup; cloud versions may need improvement.
Sentiment score
6.7
Workato is praised for stability and reliability, with minor issues occasionally reported, and generally receives high user ratings.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
Information Technology Specialist at PACI
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
Sales Director at Proven Consult
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
Practice Manager at a consultancy with 201-500 employees
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
CTO at Atulya Abhinav Tech Private Limited
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
 

Room For Improvement

webMethods.io struggles with legacy models, integration issues, and cost, prompting user requests for UI, analytics, and AI enhancements.
Workato requires improvements in user features, licensing clarity, complex integration, scalability, security, and AI for better functionality.
webMethods.io lacks advanced monitoring and analytics capabilities, so my customers need to use something additional.
Sales Director at Proven Consult
When comparing the license cost and request per minute cost, webMethods.io needs to address that.
Developer at a hospitality company with 1,001-5,000 employees
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
Information Technology Specialist at PACI
The team is actively working on customizing the platform per client requirements and is rapidly releasing features to address these limitations.
Technical Consultant at IST Technology
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
CTO at Atulya Abhinav Tech Private Limited
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
 

Setup Cost

webMethods.io provides flexible enterprise-focused pricing, notable for high capability yet potentially high costs, with scalable and negotiable options.
Workato's enterprise pricing is based on usage with possible costs up to $130K annually, viewed as high but efficient.
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
Sales Director at Proven Consult
Higher volume is less expensive, but in general, it is kind of pricey.
Principal Consultant at Grail Automation
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
Technical Consultant at Intercede Solutions
 

Valuable Features

webMethods.io offers scalable integration, real-time connectivity, and secure, user-friendly API management for efficient enterprise workflow and system connectivity.
Workato offers user-friendly, no-code integration and automation, boosting business efficiency with pre-built connectors and flexible application connections.
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
Information Technology Specialist at PACI
If we want to make a REST API, SOAP, REST, or any other type, all kinds of things are put in one box and we can make anything we want to.
Developer at a hospitality company with 1,001-5,000 employees
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
Sales Director at Proven Consult
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
It comes with pre-built connectors, eliminating the need to write APIs.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
Technical Consultant at Intercede Solutions
 

Categories and Ranking

webMethods.io
Ranking in Integration Platform as a Service (iPaaS)
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
94
Ranking in other categories
Business-to-Business Middleware (2nd), Enterprise Service Bus (ESB) (3rd), Managed File Transfer (MFT) (8th), API Management (10th), Cloud Data Integration (6th)
Workato
Ranking in Integration Platform as a Service (iPaaS)
5th
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of webMethods.io is 6.0%, down from 8.6% compared to the previous year. The mindshare of Workato is 4.7%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Workato4.7%
webMethods.io6.0%
Other89.3%
Integration Platform as a Service (iPaaS)
 

Featured Reviews

YM
Developer at a hospitality company with 1,001-5,000 employees
Offers strong integration capabilities and reliable features but needs pricing and scaling improvements
Many things are evolving with the AI buzz in the market. What I would like to see improved or enhanced in webMethods.io in the future is that since webMethods.io is already under IBM, I think IBM will introduce and integrate AI into it. Additionally, regarding what webMethods.io can improve is the license cost. Other cloud players are also providing the same kind of functionality, such as AWS and Azure. webMethods.io is being installed on-premises, but AWS is providing it directly in the cloud. When comparing the license cost and request per minute cost, webMethods.io needs to address that. There are many competitors in the market for this.
SS
API Integration Architect, Sr Manager at Beauty Tech Retail Domain
Intuitive automation streamlines workflows with room for more deployment options
The best features I appreciate about Workato are how intuitive it is, its low-code, no-code feature, and its true cloud-native environment where we don't need to worry about infrastructure settings and fine-tuning. Though I find the task-based usage in Workato challenging, requiring careful workflow design. The benefits from using Workato include automating workflows using the low-code approach, demonstrating while creating workflows, and making changes on the go. These capabilities enable faster delivery compared to our earlier work environments when using hybrid integration platform or MuleSoft. The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft. The ease of deployment is a distinct feature when compared to Tipco, MuleSoft, or any other integration tool. The delivery time is drastically reduced, allowing changes to be made immediately and demonstrated.
report
Use our free recommendation engine to learn which Integration Platform as a Service (iPaaS) solutions are best for your needs.
879,310 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
11%
Energy/Utilities Company
6%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise64
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
What needs improvement with Workato?
In Workato, there are some limitations regarding very high transactional data in file formats. For instance, we have a 90-minute job timeout, and queues larger than 10,000 size will be purged. Addi...
What is your primary use case for Workato?
The usual use cases for Workato include real-time data processing from either SFTP or SAS, and we have implemented multiple use cases for our clients in the past 3.5 years. For example, the employe...
What advice do you have for others considering Workato?
I have been working with clients for Workato implementation, focusing on consulting and implementing solutions for their business needs. We automate basic workflows and handle various complexities ...
 

Also Known As

Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
No data available
 

Overview

 

Sample Customers

Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Workato vs. webMethods.io and other solutions. Updated: November 2025.
879,310 professionals have used our research since 2012.