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Workato vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations achieve significant ROI with webMethods.io, citing reduced manual work and integration time, despite potential cost considerations.
Sentiment score
4.5
Workato improved integration and efficiency, leading to cost savings and allowing focus on growth and product development.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
6.6
webMethods.io customer service is praised for quick support, though responses vary, with suggestions for localized and faster service.
Sentiment score
6.1
Workato's customer service is praised for responsiveness, though some report 24/7 availability issues and technical limitations.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
 

Scalability Issues

Sentiment score
7.2
webMethods.io is highly scalable for cloud solutions and adaptable for large integrations, despite licensing and configuration challenges.
Sentiment score
5.9
Workato is scalable, handling diverse tasks well, but faces challenges with data spikes and complex scaling in high workloads.
Whenever more resources are needed, they become available automatically without any human interference.
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
 

Stability Issues

Sentiment score
7.6
webMethods.io is stable and reliable with minor issues, enhanced by frequent updates, though rapid changes can be problematic.
Sentiment score
6.5
Workato is stable daily, but stability varies under high load, with occasional connector issues and data file limitations.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
 

Room For Improvement

webMethods.io needs better documentation, stability, integration, performance, and user-friendly features, including cost-effective licensing and advanced capabilities.
Workato must improve in scalability, flexibility, global reach, integration, and AI, while enhancing collaboration and customization features.
webMethods.io lacks advanced monitoring and analytics capabilities, so my customers need to use something additional.
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
 

Setup Cost

webMethods.io is costly, ideal for big enterprises; licensing complex; negotiations common, but valued for its capabilities and support.
Workato offers competitive and flexible pricing, appealing to small to medium enterprises, with costs varying by usage and features.
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
Higher volume is less expensive, but in general, it is kind of pricey.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
 

Valuable Features

webMethods.io provides scalable integration, intuitive API management, extensive connector support, robust security, and seamless connectivity for complex integrations.
Workato excels in ease of use, rapid integration, low-code automation, and efficiency, offering quick onboarding and robust documentation.
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
 

Categories and Ranking

webMethods.io
Ranking in Integration Platform as a Service (iPaaS)
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
93
Ranking in other categories
Business-to-Business Middleware (2nd), Enterprise Service Bus (ESB) (3rd), Managed File Transfer (MFT) (9th), API Management (11th), Cloud Data Integration (8th)
Workato
Ranking in Integration Platform as a Service (iPaaS)
6th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of webMethods.io is 8.2%, down from 9.1% compared to the previous year. The mindshare of Workato is 4.9%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Workato4.9%
webMethods.io8.2%
Other86.9%
Integration Platform as a Service (iPaaS)
 

Featured Reviews

MohanPrasad - PeerSpot reviewer
Smooth integration and enhanced deployment with high licensing cost
webMethods.io was used to integrate APIs through the webMethods.io platform, trigger database events, and connect backend APIs through a Java backend. It was used extensively for integration purposes in my organization Integration became smoother, troubleshooting was easier, and deployment and…
Isaac Viana - PeerSpot reviewer
Integration support simplifies automation and reduces errors without existing frustrations
In Workato, I can see everything that goes behind the process. You can see how everything works, how the tool works in the background. If something goes bad and an error appears, I can see why it happened. The best features Workato offers, in my opinion, are the easy integration with many different types of tools. The Workato interface is so easy to use. Workato has impacted my organization positively by reducing errors, which is one of the most important improvements I can see, and one great thing is that in Workato I can do many things that the main BPA platform we use does not do. Error reduction has helped our team in Workato as we can see more details about the most common errors and what makes everything go bad. With this specific data, we can develop a new and better solution. Workato helped us to do this. We can see more details about the errors and solve them. Workato has improved a lot of my work because there I can develop many flows easier and faster. At this moment, I do not have anything that frustrates me.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
12%
Financial Services Firm
11%
Retailer
6%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise63
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
What needs improvement with Workato?
While there are still a few areas where Workato has room for improvement, they’re making impressive strides in advancing their AI capabilities and enhancing their RPA features. Their recent confere...
What is your primary use case for Workato?
We use Workato for our G&A across finance, accounting, procurement, audit and compliance, HR, GTM which covers sales, marketing, customer success, as well as IT. Wherever we need process automa...
What advice do you have for others considering Workato?
I have experience in the automation space for more than 18 years, and I have worked on multiple integration platforms including JCAPS, Oracle SOA Suite, Oracle Service Bus, BPM, MuleSoft, Boomi, an...
 

Also Known As

Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
No data available
 

Overview

 

Sample Customers

Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Workato vs. webMethods.io and other solutions. Updated: July 2025.
867,349 professionals have used our research since 2012.