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MuleSoft API Manager vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
MuleSoft API Manager improves process reusability and automation, enhancing development speed, reducing costs, and ensuring seamless, cost-effective integration.
Sentiment score
6.7
webMethods.io delivers positive ROI by reducing manual work, enhancing efficiency, and justifying costs despite high initial pricing.
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
Enterprise Architect at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
7.3
MuleSoft API Manager's customer service is responsive and knowledgeable, though some users seek better priority clarity and business focus.
Sentiment score
6.6
webMethods.io customer service is generally favorable but needs faster response and improved technical knowledge for complex issues.
Our enterprise pays for a special success program, which provides priority support.
Lead Software Engineer at Franklin Templeton
They can be slow in addressing security vulnerabilities.
Senior Developer at a financial services firm with 501-1,000 employees
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
Enterprise Architect at a consultancy with 10,001+ employees
An incident portal is available where we can raise tickets and based on priority, they reply.
Developer at a hospitality company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.0
MuleSoft API Manager is praised for scalability, effectively handling growth despite some costly scaling challenges and configuration variability.
Sentiment score
7.2
webMethods.io scalability varies, effective with cloud and vertical scaling, but may require careful planning for high transaction volumes.
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
Enterprise Architect at a consultancy with 10,001+ employees
Whenever more resources are needed, they become available automatically without any human interference.
Sales Director at Proven Consult
If any webMethods.io product is installed on-premises and a company wants to scale its application, either vertical scaling or horizontal scaling is needed.
Developer at a hospitality company with 1,001-5,000 employees
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
Information Technology Specialist at PACI
 

Stability Issues

Sentiment score
7.8
MuleSoft API Manager is praised for stability and reliability, with some concerns about connectors and hardware setup.
Sentiment score
7.6
webMethods.io is stable with high user ratings, though stability varies by setup; cloud versions may need improvement.
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
Senior Developer at a financial services firm with 501-1,000 employees
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
Sales Director at Proven Consult
There are some issues like the tool hanging or the need for additional jars when exposing web services.
Information Technology Specialist at PACI
 

Room For Improvement

MuleSoft API Manager needs improved load balancing, integration, affordability, setup, customization, documentation, analytics, and Salesforce integration details.
webMethods.io struggles with legacy models, integration issues, and cost, prompting user requests for UI, analytics, and AI enhancements.
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Lead Software Engineer at Franklin Templeton
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
Senior Developer at a financial services firm with 501-1,000 employees
When comparing the license cost and request per minute cost, webMethods.io needs to address that.
Developer at a hospitality company with 1,001-5,000 employees
Another enhancement would be in OCR; currently, there is a huge demand for OCR capabilities. It would be perfect if webMethods.io had a built-in component for OCR, as this would be tested and allow customers to use it better than a third-party OCR application.
Sales Director at Proven Consult
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
Information Technology Specialist at PACI
 

Setup Cost

MuleSoft API Manager is pricey, but valued for features; costs can prompt exploration of cheaper integration tools.
webMethods.io provides flexible enterprise-focused pricing, notable for high capability yet potentially high costs, with scalable and negotiable options.
The pricing is high, which is the biggest point where some customers are hesitant about adopting it.
Founder at EAIESB
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
Enterprise Architect at a consultancy with 10,001+ employees
MuleSoft is typically more expensive compared to using Java or Spring Boot APIs hosted in containers.
Senior Developer at a financial services firm with 501-1,000 employees
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
Sales Director at Proven Consult
 

Valuable Features

MuleSoft API Manager offers scalable API management, seamless integration, security features, and low-code tools for efficient development and insights.
webMethods.io offers scalable integration, real-time connectivity, and secure, user-friendly API management for efficient enterprise workflow and system connectivity.
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
Lead Software Engineer at Franklin Templeton
It also enables us to create additional layers of authentication, like integrating external providers for OAuth, within reduced timelines.
Senior Developer at a financial services firm with 501-1,000 employees
In MuleSoft API Manager, I find features like throttling and security to be the most valuable, as these are the things we use and configure as part of our deployments.
Founder at EAIESB
If we want to make a REST API, SOAP, REST, or any other type, all kinds of things are put in one box and we can make anything we want to.
Developer at a hospitality company with 1,001-5,000 employees
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
Information Technology Specialist at PACI
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
Sales Director at Proven Consult
 

Categories and Ranking

MuleSoft API Manager
Ranking in API Management
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
59
Ranking in other categories
No ranking in other categories
webMethods.io
Ranking in API Management
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
94
Ranking in other categories
Business-to-Business Middleware (2nd), Enterprise Service Bus (ESB) (3rd), Managed File Transfer (MFT) (8th), Cloud Data Integration (6th), Integration Platform as a Service (iPaaS) (7th)
 

Mindshare comparison

As of December 2025, in the API Management category, the mindshare of MuleSoft API Manager is 4.6%, down from 5.4% compared to the previous year. The mindshare of webMethods.io is 2.5%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Market Share Distribution
ProductMarket Share (%)
MuleSoft API Manager4.6%
webMethods.io2.5%
Other92.9%
API Management
 

Featured Reviews

D.Rajesh Kumar - PeerSpot reviewer
Enterprise Architect at a consultancy with 10,001+ employees
Improved Integration Efficiency and Potential for Further Enhancements in Monitoring and User Experience
The policies in MuleSoft API Manager are significant features. We get the policies by default, with more than 25 out-of-the-box policies. If any additional requirement exists specific to the customer, there is a custom policy framework. We can build the policy according to our requirement, and deploy and enable it at the API Manager level to consume across different business groups, environments, or organizations altogether within the platform. Developing the custom policy is not challenging; you just need to follow the custom policy framework to implement. The custom policy and the different levels of SLAs of the API Manager are notable. Regarding the monitoring side of the API Manager, MuleSoft provides substantial monitoring with logs, offering search capability, raw data accessibility, and different subscriptions. With the top tier, integration with third-party platforms such as ELK or Splunk becomes unnecessary because all search capabilities, dashboards, and functional monitoring can be built within the platform itself. This is excellent from the monitoring perspective, and there have been recent improvements focusing on observability. For DevOps, if you want to make your continuous integration and continuous deployment effective, irrespective of the tool, there are options to integrate. For example, you can use the Maven plugin, platform APIs, or CLI to build your end-to-end DevOps cycle.
YM
Developer at a hospitality company with 1,001-5,000 employees
Offers strong integration capabilities and reliable features but needs pricing and scaling improvements
Many things are evolving with the AI buzz in the market. What I would like to see improved or enhanced in webMethods.io in the future is that since webMethods.io is already under IBM, I think IBM will introduce and integrate AI into it. Additionally, regarding what webMethods.io can improve is the license cost. Other cloud players are also providing the same kind of functionality, such as AWS and Azure. webMethods.io is being installed on-premises, but AWS is providing it directly in the cloud. When comparing the license cost and request per minute cost, webMethods.io needs to address that. There are many competitors in the market for this.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
10%
Government
8%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
11%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise43
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise64
 

Questions from the Community

How does Kong Enterprise compare with Mulesoft Anypoint API Manager?
The Mulesoft Anypoint API Manager was designed with its users in mind. Though it is a reasonably complex piece of software, it is easy to install and upgrade. While there are different things that ...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy to implement and learn; it provides several options for deployment, (including ...
What do you like most about Mulesoft Anypoint API Manager?
The most valuable features of the solution for securing APIs stem from the tool's ability to allow users to deploy policies.
What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
 

Also Known As

Anypoint API Manager
Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
 

Overview

 

Sample Customers

Coca-Cola, Splunk, Citrix, UCSF, Vertu, State of Colorado, National Post, TiVo, Deakin, LLS, Oldcastle Precast, ParcelPoint, Justice Systems, Ube, Sumitomo Corporation, PacificComp, University of Witwatersrand, Groupe Initiatives, Camelot, Panviva
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
Find out what your peers are saying about MuleSoft API Manager vs. webMethods.io and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.