Sep 05 2022
Hello, I work as the Managing Director at a small Consumer Goods company. I want to compare OutSystems and Service Now for developing non-ITSM Apps (e.g., CRM and Customer Care). Which one would you choose for this purpose and why? Thanks in advance for your help! Read More »
I'm looking for a piece of advice: considering what each of the LeanIX and ServiceNow technologies offers, has anyone considered (or completed) integration between ServiceNow and LeanIX that could be beneficial to the user?
Hi community, I am working as a Solution Architect at Australian Catholic University. My responsibility is to recommend solutions for the requirements given by business stakeholders. I do a market scan to find solutions that are available off the shelf. Sometimes, it happens that no COTS solut... Read More »
Hi peers, We're facing an issue while connecting Qlik Sense with ServiceNow. At the moment, we're managing it as follows: by pulling the data from ServiceNow and storing it in an on-premise database. Then, Qlik Sense is using the on-premise database as a source. Can you please recommend a mor... Read More »
Hi, I'm doing integration between Tenable and ServiceNow and I'm looking for an API for Tenable Connector into ServiceNow. Does anyone have good recommendations? Thank you! Read More »
I work for a large manufacturing company.
I am researching SolarWinds MSP Manager and ServiceNow. What are the biggest differences between the two? Which would you recommend?
Thanks! I appreciate your help.
I have more than ten years of experience in a tech company.
We are currently evaluating ManageEngine ServiceDesk and Service Now. What are the main differences between the two? Which would you recommend?
Thanks! I appreciate the help.
I have experience working in the education sector.
We are currently evaluating ServiceNow and JIRA Service Desk. What are the differences between the two products in terms of purchase and maintenance costs?
Thanks! I appreciate the help.
We are thinking of purchasing ServiceNow for our business. Beyond the license and service cost of ServiceNow, what is the added cost in professional services, ongoing development, and customizations, etc.? What is the added cost per dollar ACV? For example, is it 10% on top? 30%? What % of th... Read More »
One of the most popular comparisons on IT Central Station is BMC Helix vs ServiceNow. People like you are trying to decide which one is best for their company. Can you help them out? What is the biggest difference between BMC Helix (Remedy) and ServiceNow? Which of these two solutions would you... Read More »
What do you like most about ServiceNow?
Thanks for sharing your thoughts with the community!
If you were talking to someone whose organization is considering ServiceNow, what would you say?
How would you rate it and why? Any other tips or advice?
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can about ServiceNow so you can help your peers. Read More »
I have come across information that ServiceNow is changing the way it charges its customers and a new charge is being introduced. Any customers having heavy customization to core ServiceNow objects may have to cough up additional charges for touching those core objects. I frankly find this a bi... Read More »
I would like a comparison in terms of covered functionalities between Flexera IT Asset Management and ServiceNow. I am referring to all functionalities concerning software license management, from storing license data to license optimization. Does anyone have this kind of information?
I have been tasked to take the lead in exploring alternatives to a client's (higher education organization) IT service management platform.Here are a few questions to get started: Which software are you using and how do you find the software? Is it easy to use and customizable? If so, how can we ... Read More »
IT Service Management (ITSM) Questions
Hello community members, I work as a private consultant and I have the following question: Is it better for organisations to slowly consolidate and demise tools in the process of optimisation, or, alternatively, should a standard be set and compliance used to enforce? Thanks. Read More »
Oct 06 2022
Hi community, Can you please recommend an ITSM tool that you've been using? I am looking for a tool to be used for ticketing, IT asset management, IT asset administration, and IT asset inventory. Please also let me know what you like in particular about the tool. Thanks for the help! Read More »
What is the best lightweight ticketing system with superior communication options for an educational organization?
Hi community members, We need a lightweight ticketing system with superior communication/ticket submission options like chat/SMS/email (for ease of use by end-users). Having a KB would be ideal and we don't need a ton of depth around SLAs, billing or CRM features. As we're an EDU/K12 organizati... Read More »
I am evaluating different support platforms for my Healthcare organization. The intention is to use the platform with external and internal users, and the platform should be HIPAA compliant with all the required guidelines of encryption with data in transit and data at rest. I've looked into the... Read More »
Let the community know what you think. Share your opinions now!
We are looking on information we can use to promote the features of CA Service Desk versus Maximo. What makes Service Desk better, easier to use, more cost efficient, etc.Please rush this info to us, which we plan to use to motivate/bring key stakeholders, resolvers and users on board. Read More »
Download our free ServiceNow Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2022
Product CategoriesIT Service Management (ITSM) Help Desk Software IT Asset Management Rapid Application Development Software No-Code Development Platforms
- What Is The Biggest Difference Between BMC Helix and ServiceNow?
- What are the differences in purchase and maintenance costs for ServiceNow and JIRA Service Desk?
- What should I be looking for in an IT service management platform?
- ServiceNow vs. ManageEngine
- Is it possible to integrate ServiceNow with LeanIX?
- Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
- What is the cost of implementation and maintenance of ServiceNow?
- How do you like the MIM feature in ServiceNow?
- Can you recommend API for Tenable Connector into ServiceNow
- Would you choose ServiceNow over Microsoft PowerApps?