ServiceNow Software and Solutions

ServiceNow Projects

Check out these projects from our community members.
ServiceNow Implementation
ServiceNow Implementation from Scratch We implemented Incident, Change, Problem and Service Catalog from scratch using… more »
Service Asset and Configuration Management Plan (SACM)
Define and plan the role of Configuration Manager and a centralized CMDB for a large Global Fortune 500 IT-Service… more »
Enterprise Service Management
Enterprise Service Management This initiative included a comprehensive solution selection engagement (via RFP and… more »
Large IBM Qradar deployment and SOC Build out
Large IBM Qradar deployment and SOC Build out. Deployed 160+ QRadar appliances over multiple countries. The Qradar… more »
Developed Ecosystem to manage end to end enterprise
Developed Ecosystem to manage end to end enterprise infrastructure monitoring 1. Implemented event management using… more »

ServiceNow Questions

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 29 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 29 2024

Please share with the community what you think needs improvement with ServiceNow Security Operations.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
May 29 2024

If you were talking to someone whose organization is considering ServiceNow Security Operations, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 29 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
May 24 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 24 2024

Please share with the community what you think needs improvement with ServiceNow Orchestration.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
May 24 2024

If you were talking to someone whose organization is considering ServiceNow Orchestration, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
May 23 2024

Please share with the community what you think needs improvement with ServiceNow Now Platform.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
May 23 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
May 23 2024

If you were talking to someone whose organization is considering ServiceNow Now Platform, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
May 23 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
May 21 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 21 2024

Please share with the community what you think needs improvement with ServiceNow IT Operations Management.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 21 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
May 21 2024

If you were talking to someone whose organization is considering ServiceNow IT Operations Management, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 16 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 16 2024

Please share with the community what you think needs improvement with ServiceNow Automation Engine.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 16 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 16 2024

If you were talking to someone whose organization is considering ServiceNow Automation Engine, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
May 15 2024

Please share with the community what you think needs improvement with ServiceNow Discovery.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
May 15 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
May 15 2024

If you were talking to someone whose organization is considering ServiceNow Discovery, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Apr 25 2024

Hi Everyone,

What do you like most about ServiceNow?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Apr 25 2024

Please share with the community what you think needs improvement with ServiceNow.

What are its weaknesses? What would you like to see changed in a future version?

Chaithra R - PeerSpot reviewer
Chaithra RWhat could be improved in ServiceNow is the response time or loading time. It's… more »
110 Answers
Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Apr 25 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Apr 25 2024

If you were talking to someone whose organization is considering ServiceNow, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Apr 16 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can about ServiceNow so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Apr 12 2024

Hi Everyone,

What do you like most about ServiceNow IT Business Management?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Apr 12 2024

Please share with the community what you think needs improvement with ServiceNow IT Business Management.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Apr 12 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Apr 12 2024

If you were talking to someone whose organization is considering ServiceNow IT Business Management, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Apr 08 2024

Hi Everyone,

What do you like most about ServiceNow Discovery?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Apr 08 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Apr 02 2024

Hi Everyone,

What do you like most about ServiceNow Now Platform?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Feb 26 2024

Hi Everyone,

What do you like most about ServiceNow IT Operations Management?

Thanks for sharing your thoughts with the community!

Jhumka Rao - PeerSpot reviewer
Jhumka Rao
Director at Enpower Process Consultants Pvt. Ltd.
Feb 26 2024

Hi, 

I am a Director at Enpower Process Consultants, a tech services company with 11-50 employees.

What are the differences between Catalog Items with PowerApps versus ServiceNow?

Thank you for the help!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Feb 06 2024

Hi Everyone,

What do you like most about ServiceNow Orchestration?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Feb 06 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Christopher Sørensen - PeerSpot reviewer
Christopher Sørensen
Cognizant Outreach lead at Cognizant
Jan 31 2024
Hi Community, I work for a company within assurance - we're around 10,000+ employees and are currently reviewing different options to improve our customer service. We've come down to either BMC Helix for Customer service as BMC is already an integrated vendor, and ServiceNow - primarily due to th...
Read More »
Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 27 2023

Hi Everyone,

What do you like most about ServiceNow CMDB?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 27 2023

Please share with the community what you think needs improvement with ServiceNow CMDB.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 27 2023

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Dec 27 2023

If you were talking to someone whose organization is considering ServiceNow CMDB, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Dec 27 2023

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Swati Parashar - PeerSpot reviewer
Swati Parashar
Digital Transformation Champion at Inmorphis
Dec 24 2023

Hi Community,

I work for an IT consulting company with 500-1,000 employees. What are the main differences between ServiceNow and Palo Alto?

Thanks!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi Everyone,

What do you like most about ServiceNow DevOps?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Please share with the community what you think needs improvement with ServiceNow DevOps.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

If you were talking to someone whose organization is considering ServiceNow DevOps, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi Everyone,

What do you like most about ServiceNow Security Operations?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi Everyone,

What do you like most about ServiceNow Customer Service Management?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Please share with the community what you think needs improvement with ServiceNow Customer Service Management.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

If you were talking to someone whose organization is considering ServiceNow Customer Service Management, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi Everyone,

What do you like most about LightStep?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Please share with the community what you think needs improvement with LightStep.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

If you were talking to someone whose organization is considering LightStep, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Murali  Mahadevan - PeerSpot reviewer
Murali Mahadevan
Works at bpx Energy

Hello peers,

I am looking for an estimated license cost for the ServiceNow CSM module.

Thank you for your help.

Desiree Fernandes - PeerSpot reviewer
Desiree Fernandes
Senior Manager, Technology Sourcing at Scotiabank

Hello peers, 

I am currently researching ServiceNow ITSM Enterprise. 

How does ServiceNow license their ITSM Enterprise license? What is the cost?

Thank you for your help.

reviewer1800279 - PeerSpot reviewer
Managing Director at a consumer goods company with 11-50 employees
Hello, I work as the Managing Director at a small Consumer Goods company. I want to compare OutSystems and Service Now for developing non-ITSM Apps (e.g., CRM and Customer Care).  Which one would you choose for this purpose and why? Thanks in advance for your help!
Read More »
Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi Everyone,

What do you like most about INTELLIBOT?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Please share with the community what you think needs improvement with INTELLIBOT.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

If you were talking to someone whose organization is considering INTELLIBOT, what would you say?

How would you rate it and why? Any other tips or advice?

Xiao Ya - PeerSpot reviewer
Xiao Ya
Works at Alibaba Group

Hello peers, 

I work for a large software development company and am researching IT Alerting and Incident Management tools. 

What are the differences between PagerDuty and ServiceNow? Which solution do you prefer and why?

Thank you for your help.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Please share with the community what you think needs improvement with ServiceNow Virtual Agent.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi Everyone,

What do you like most about ServiceNow Virtual Agent?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

If you were talking to someone whose organization is considering ServiceNow Virtual Agent, what would you say?

How would you rate it and why? Any other tips or advice?

MOHSIN SHAWL - PeerSpot reviewer
MOHSIN SHAWL
Configuration Management at a agriculture with 10,001+ employees

Hello peers, 

I am a Configuration manager at a large distributing company.

I am looking for a comparison between BMC Helix Discovery and ServiceNow Discovery. Which product do you prefer and why? What are the pros and cons of each product?

Thank you for your help.

Shahriyar Atayev - PeerSpot reviewer
Shahriyar Atayev Hello Mohsin,  Unfortunately, I don't have experience with ServiceNow… more »
3 Answers
Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi Everyone,

What do you like most about Loom Systems?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Please share with the community what you think needs improvement with Loom Systems.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

If you were talking to someone whose organization is considering Loom Systems, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

AnaCosta - PeerSpot reviewer
AnaCosta
Trainee at a university with 501-1,000 employees

Hi peers,

I'm looking for a piece of advice: considering what each of the LeanIX and ServiceNow technologies offers, has anyone considered (or completed) integration between ServiceNow and LeanIX that could be beneficial to the user?

Michael Stollery - PeerSpot reviewer
Michael Stollery
Enterprise Management/Monitoring and Automation/Orchestration Architect and Senior Systems Engineer at Wipro Limited
Hi community, Obviously, when moving from a "best-of-breed" solution to a single-vendor ecosystem, such as ServiceNow CMDB, ITOM, Automation/Orchestration, something will be lost.  However, assuming the threshold of success is 80% (of the best-of-breed enterprise management/monitoring a...
Read More »
Michael Stollery - PeerSpot reviewer
Michael Stollery
Enterprise Management/Monitoring and Automation/Orchestration Architect and Senior Systems Engineer at Wipro Limited
Hi community, Obviously, when moving from a "best-of-breed" solution to a single-vendor ecosystem, such as ServiceNow CMDB, ITOM, Automation/Orchestration, something will be lost.  However, assuming the threshold of success is 80% (of the best-of-breed enterprise management/monitoring a...
Read More »
Michael Stollery - PeerSpot reviewer
Michael Stollery
Enterprise Management/Monitoring and Automation/Orchestration Architect and Senior Systems Engineer at Wipro Limited
Hi community, Obviously, when moving from a "best-of-breed" solution to a single-vendor ecosystem, such as ServiceNow CMDB, ITOM, Automation/Orchestration, something will be lost.  However, assuming the threshold of success is 80% (of the best-of-breed enterprise management/monitoring a...
Read More »
Naveen Madan - PeerSpot reviewer
Naveen Madan
Solutions Architect at ACU
Hi community, I am working as a Solution Architect at Australian Catholic University.  My responsibility is to recommend solutions for the requirements given by business stakeholders. I do a market scan to find solutions that are available off the shelf. Sometimes, it happens that no COTS so...
Read More »
Netanya Carmi - PeerSpot reviewer
Netanya Carmi
Content Manager at PeerSpot (formerly IT Central Station)
Sreekumar MP - PeerSpot reviewer
Sreekumar MP
Works at NTT Security
Hi peers, We're facing an issue while connecting Qlik Sense with ServiceNow.  At the moment, we're managing it as follows: by pulling the data from ServiceNow and storing it in an on-premise database. Then, Qlik Sense is using the on-premise database as a source. Can you ...
Read More »
DDDD25 - PeerSpot reviewer
Works at Government of the United Kingdom
Hi, I'm doing integration between Tenable and ServiceNow and I'm looking for an API for Tenable Connector into ServiceNow. Does anyone have good recommendations?  Thank you!
Read More »
David Sachs - PeerSpot reviewer
David Sachs
Advisor to the CEO at Exigence
What do you think of MIM feature in ServiceNow?
Read More »
Roland Zuurveld - PeerSpot reviewer
Roland ZuurveldIn that regard, the major incident management gives service organisations and… more »
3 Answers
Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick Inflectra Rapise or INTELLIBOT?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or Scheer RPA?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or Servicetrace XceleratorOne?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or TIS RPA?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick Automai RPA or INTELLIBOT?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or Laiye UiBot?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or Jidoka RPA?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or Jacada Intelligent Agent Engagement?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or Micro Focus Robotic Process Automation?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or Perpetuuiti Platform?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or Jiffy.ai Automate?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or SAP Contextor?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick Another Monday or INTELLIBOT?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick Blue Prism Cloud or INTELLIBOT?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick BotFarm or INTELLIBOT?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or OpenConnect AutoiQ?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick AutomationEdge or INTELLIBOT?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or NTT-AT WinActor?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick IBM Robotic Process Automation (RPA) or INTELLIBOT?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or Kryon RPA?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or WorkFusion?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or UiPath?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick Blue Prism or INTELLIBOT?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

When looking for a Robotic Process Automation (RPA) solution, are you more likely to pick INTELLIBOT or Kofax RPA?

What are the advantages and disadvantages of each?

Are there specific use cases where one provides a better solution than the other?

Arben Klaiqi - PeerSpot reviewer
Arben Klaiqi
IT OM at IKEA

What are Pros and Cons when it comes to ServiceNow Discovery?

Looking for feedback based on your experience.

Rony_Sklar - PeerSpot reviewer
Rony_Sklar
Community Manager at a tech services company with 51-200 employees

Users researching SOAR tools often compare these two solutions. In your experience, which is better?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
One of the most popular comparisons on IT Central Station is BMC Helix vs ServiceNow. People like you are trying to decide which one is best for their company. Can you help them out? What is the biggest difference between BMC Helix (Remedy) and ServiceNow? Which of these two solutions would ...
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JS4 - PeerSpot reviewer
JS4BMC Helix (Remedy) is not a new product release from BMC. This is a relaunched… more »
Ramon Van Leeuwen - PeerSpot reviewer
Ramon Van LeeuwenI agree with above analysis, But both tools fit the profile of a big Lego box, a… more »
RahulPriyadarshy - PeerSpot reviewer
RahulPriyadarshyBMC Helix- BMC Applications As Service (ITSM, Discovery, Monitoring) deployable… more »
4 Answers
Jacqueline Hale - PeerSpot reviewer
Jacqueline Hale
Works at Lincoln Electric Holdings, Inc.

Hi community,

I work for a large manufacturing company. 

I am researching SolarWinds MSP Manager and ServiceNow. What are the biggest differences between the two? Which would you recommend?

Thanks! I appreciate your help. 

FARS ERwan - PeerSpot reviewer
FARS ERwan
Works

I have experience working in the education sector. 

We are currently evaluating ServiceNow and JIRA Service Desk. What are the differences between the two products in terms of purchase and maintenance costs? 

Thanks! I appreciate the help.

David Shimberg - PeerSpot reviewer
David ShimbergI don’t know the answer, but I assume JIRA will be significantly less money.
Jose Velez - PeerSpot reviewer
Jose VelezJIRA Service Desk gives you a better monetary deal.
reviewer761322 - PeerSpot reviewer
reviewer761322If you need an ITIL aligned helpdesk system, codeless customizations and… more »
6 Answers
it_user1257054 - PeerSpot reviewer
BDM at a tech company with 51-200 employees

I have more than ten years of experience in a tech company. 

We are currently evaluating ManageEngine ServiceDesk and Service Now. What are the main differences between the two? Which would you recommend?

Thanks! I appreciate the help.

reviewer1083402 - PeerSpot reviewer
Founder and business lead at a tech services company with 11-50 employees
We are thinking of purchasing ServiceNow for our business. Beyond the license and service cost of ServiceNow, what is the added cost in professional services, ongoing development, and customizations, etc.?  What is the added cost per dollar ACV? For example, is it 10% on top? 30%?&...
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Jeevan Chaukar - PeerSpot reviewer
Jeevan ChaukarSince ServiceNow totally varies their rates depending on customer geography,… more »
it_user1143600 - PeerSpot reviewer
it_user1143600Giving PS % against license subscription costs is not possible without knowing… more »
RahulPriyadarshy - PeerSpot reviewer
RahulPriyadarshyUpgrade is seamless and with very less problem if I compare with Other Product… more »
3 Answers
Jeevan Chaukar - PeerSpot reviewer
Jeevan Chaukar
Principal Consultant at a computer software company with 501-1,000 employees
I have come across information that ServiceNow is changing the way it charges its customers and a new charge is being introduced. Any customers having heavy customization to core ServiceNow objects may have to cough up additional charges for touching those core objects. I frankly find this a bit ...
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it_user533865 - PeerSpot reviewer
Business Development Manager at a tech services company with 11-50 employees

What are the main differences between ServiceNow and ManageEngine?

it_user265281 - PeerSpot reviewer
it_user265281I have used both Service Now and Manage Engine. From a 30,000 ft perspective… more »
it_user343362 - PeerSpot reviewer
it_user343362Well I haven't use Manage engine but I have been using Service Now for last 3… more »
4 Answers
Avigail Sugarman - PeerSpot reviewer
Avigail Sugarman
Community Manager at PeerSpot (formerly IT Central Station)

I would like a comparison in terms of covered functionalities between Flexera IT Asset Management and ServiceNow. I am referring to all functionalities concerning software license management, from storing license data to license optimization. Does anyone have this kind of information?

it_user96999 - PeerSpot reviewer
IT Project Analyst at a non-profit with 51-200 employees
I have been tasked to take the lead in exploring alternatives to a client's (higher education organization) IT service management platform.Here are a few questions to get started: Which software are you using and how do you find the software? Is it easy to use and customizable? If so, how can we ...
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