The analytics - we like to keep track of how much work everyone is doing.
ServiceNow enhances its flexibility with easy integration with third-party applications and its cloud-based nature offers automatic updates. It provides strong customization and workflow capabilities, improving efficiency and addressing specific business needs. However, its complexity leads to a steep learning curve for developers, and high licensing costs restrict smaller companies. Enhanced integration, discovery, and asset management, along with improved reporting tools, are areas requiring development to meet organizational demands efficiently.
