We performed a comparison between GitHub CoPilot and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's most valuable feature is vulnerability management features."
"Initially, OpenAI is free, but you'll need to pay for it later."
"The product is easy to integrate."
"The initial setup of the product is easy."
"The document generation features are valuable."
"When I write code, I feel like I have someone sitting with me to help me. Wherever I'm stuck, I just ask a question, and it provides guidance that I can use."
"The product's initial setup is straightforward because it's pushed through the updates."
"GitHub CoPilot has good stability and performance."
"ServiceNow is a cloud solution. That fact was very important for us, that it is not an on-prem solution, as it reduces our internal cost of support."
"ServiceNow is easy to use and has a user-friendly interface."
"In terms of the most valuable features, it's nice to have everything in one place. Things are easy to follow up on. ServiceNow provides that workflow. I know at some level it is in the pipeline and then if I need to follow up, everything's there. Those are the key benefits of ServiceNow."
"ServiceNow is great. You can download the data into Excel and you can basically create reports. It's very flexible."
"What I like the most is the functionality, it's features are rich, and there is a high degree of compliance with IT standards."
"I like that in ServiceNow creating workflows is simpler than that in HP Service Manager. Also, I really like the customization feature. It allows us to customize the service portal and permits us to do a lot of customization per business needs."
"It's easy to integrate. For instance, yesterday we closed the integration with SAP for the IP business management module to manage the forecast of projects. We created an interface between ServiceNow and SAP to control projects for accounting and on the forecast of the project. It was really easy. We don't have any problems with ServiceNow at the moment. As a company, they are improving constantly."
"Identifies better ways to license software or eliminate unused software to save money."
"GitHub CoPilot’s integration with other solutions could be improved."
"The solution is expensive. It should also support other programming languages."
"GitHub CoPilot's stability is an area of concern where improvements are required."
"GitHub CoPilot's alerting features need improvement."
"Some of the suggestions provided by GitHub CoPilot are not accurate, making it an area of concern where improvements are required."
"There's room for improvement to ensure that suggestions align more precisely with the context of what I'm seeking, minimizing instances of unrelated or inaccurate code suggestions."
"In a few cases, the results aren't correct, so that needs improvement. Also, it would be great if the results could be presented in different formats, not just text. As engineers, it takes time to read through text-based results."
"The suggestions provided by the product must be improved."
"The setup was time-consuming and required a lot of internal resources."
"In an upcoming release, there should be more administration tools."
"HR Service Management is one module that needs a lot of improvement because it's a pretty new module. It was introduced in the last two years. It's becoming more mature day by day, but there is a lot of scope for improvement in that module."
"The customization that we are doing for the needs of our organization are difficult to do and could be improved."
"It became kind of complex to set it up without a general lack of knowledge of the particular feature-function capabilities. Features and capabilities could have been explained better to the end-users."
"Some enhancements to the self-service platform would be helpful. That part is still a little barebone... Also, the mobile app is not bad, but it's limited."
"The solution could improve by being more stable."
"We do a lot of relatively advanced stuff for the size that we are, but ServiceNow itself is so big and to some extent, there is a significant amount of complexity that you have, a big learning curve I would say, in order to really get on board."
GitHub CoPilot is ranked 15th in Rapid Application Development Software with 10 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews. GitHub CoPilot is rated 8.4, while ServiceNow is rated 8.4. The top reviewer of GitHub CoPilot writes "Though it offers good integration features, the price needs to be lowered". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". GitHub CoPilot is most compared with GitLab, Oracle Application Express (APEX), Pega BPM, Mendix and OutSystems, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian. See our GitHub CoPilot vs. ServiceNow report.
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