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Informatica Intelligent Data Management Cloud (IDMC) vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Informatica's cloud platform enhances data management efficiency, cost savings, and data security, requiring effective change management for optimal results.
Sentiment score
7.7
OpenText 360 for SharePoint provides excellent ROI, enhances document management, and supports sustained, large-scale operations for long-term use.
Leadership prefers to utilize third-party tools, such as Snowflake, which has both storage and ELT features.
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
The stability and performance remain issues.
consultant at a energy/utilities company with 5,001-10,000 employees
Compared to Collibra Catalog, where the value is noticeable within six months.
Data and Analytics Manager at a insurance company with 10,001+ employees
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
Solution Arcitect at Makita Gulf FZE
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
Senior BI Lead at Cognizant
 

Customer Service

Sentiment score
6.9
Informatica's customer service is generally rated positively for quick, knowledgeable support, though some report occasional delays and inconsistencies.
Sentiment score
6.5
OpenText 360 for SharePoint's customer service is responsive, but some find support inconsistent and suggest improvements for phone and chat.
Due to the tool's maturity limitations, solutions are not always simple and often require workarounds.
Consulting Principal & Founder at Digital Data Consultancy
Even after going out of service support, they still reached back to me whenever I raised tickets.
IT Manager - Data Quality and Migration at a manufacturing company with 10,001+ employees
We expect more responsive assistance because they have the expertise since Informatica is their tool, but I don't see enough expertise on the Informatica support side.
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
They are very rigid on their policies and terms.
Business Lead at a tech vendor with 201-500 employees
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
Solution Arcitect at Makita Gulf FZE
 

Scalability Issues

Sentiment score
7.3
Informatica Intelligent Data Management Cloud is praised for scalability and flexibility in handling large datasets, despite pricing concerns.
Sentiment score
7.0
OpenText 360 for SharePoint offers flexible scalability, though opinions vary on its effectiveness for larger enterprise needs.
I have used the product over multiple systems and was able to write reports for large data sets without any performance issues.
IT Manager - Data Quality and Migration at a manufacturing company with 10,001+ employees
As a SaaS platform, IDMC is quite scalable and provides complete flexibility.
Consulting Principal & Founder at Digital Data Consultancy
There are many options available, and the licensing model is quite good, supporting our needs effectively.
Data Integration Architect at Endeavour Foundation
 

Stability Issues

Sentiment score
7.7
Users generally find IDMC stable, with occasional challenges after updates, especially in older versions or specific integrations.
Sentiment score
7.2
User opinions on OpenText 360 for SharePoint stability vary, with integration issues noted alongside appreciated reliability and consistency.
Stability is crucial because IDMC holds business-critical data, and it needs to be available all the time for business users.
Consulting Principal & Founder at Digital Data Consultancy
There are substantial stability issues with Informatica Cloud Data Quality on the cloud.
consultant at a energy/utilities company with 5,001-10,000 employees
I find the stability to be good, with occasional restarts required every two to three months due to glitches.
IT Manager - Data Quality and Migration at a manufacturing company with 10,001+ employees
 

Room For Improvement

Informatica IDMC needs UI improvements, better connectivity, streamlined configuration, cheaper pricing, and enhanced support with AI integration.
Enhancing user-friendliness, integration, performance, support, and simplifying licensing are crucial alongside addressing outages and improving project tracking features.
The tool needs to mature in terms of category-specific attributes or dynamic attributes.
Consulting Principal & Founder at Digital Data Consultancy
The current solution requires code-writing and tweaking, while other solutions offer material-level matches.
IT Manager - Data Quality and Migration at a manufacturing company with 10,001+ employees
If the development interface could be optimized to have fewer modules, it would be greatly beneficial.
Data Integration Architect at Endeavour Foundation
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
Senior BI Lead at Cognizant
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
Project Manager at Inventec
The GUI should be improved for better user experience.
Solution Arcitect at Makita Gulf FZE
 

Setup Cost

Informatica IDMC provides a robust but expensive pricing model with complex licensing and potential negotiation discounts for enterprises.
OpenText 360 for SharePoint has a complex pricing model with varying satisfaction and potential discounts for enterprise agreements.
It ranges from a quarter million to a couple of million a year.
Consulting Principal & Founder at Digital Data Consultancy
Informatica Intelligent Cloud Services is affordable for my specific use cases, with the pricing being rated three or four on a scale where one is very cheap.
Data Integration Architect at Endeavour Foundation
Regarding pricing, compared to other tools I have worked with, Informatica offers competitive pricing, which I find not high in terms of starting strategy.
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
Solution Arcitect at Makita Gulf FZE
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
Project Manager at Inventec
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
Senior BI Lead at Cognizant
 

Valuable Features

Informatica IDMC offers seamless data integration, AI-enhanced features, and efficient governance, enhancing user experience and operational efficiency.
OpenText 360 for SharePoint enhances collaboration, customization, and document management with integration, real-time access, and platform independence for efficiency.
The platform's ability to pull in data from other platforms without the need for an additional integration tool enhances its appeal.
Consulting Principal & Founder at Digital Data Consultancy
The connectors serve as the main functionality, making data integration processes more efficient by saving time and effort.
Data Integration Architect at Endeavour Foundation
We could run data quality rules as part of Service Bus, which ensured the integrity of customer information before it was entered into our database.
Data and Analytics Manager at a insurance company with 10,001+ employees
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
Solution Arcitect at Makita Gulf FZE
OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices.
Project Manager at Inventec
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
Senior BI Lead at Cognizant
 

Categories and Ranking

Informatica Intelligent Dat...
Ranking in Business Process Management (BPM)
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
214
Ranking in other categories
Data Integration (2nd), Data Quality (1st), Business-to-Business Middleware (3rd), API Management (6th), Cloud Data Integration (3rd), Data Governance (3rd), Test Data Management (3rd), Cloud Master Data Management (MDM) (1st), Data Management Platforms (DMP) (2nd), Data Masking (1st), Metadata Management (1st), Integration Platform as a Service (iPaaS) (3rd), Test Data Management Services (3rd), Product Information Management (PIM) (1st), Data Observability (1st), AI Data Analysis (1st)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
25th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Informatica Intelligent Data Management Cloud (IDMC) is 1.3%, up from 1.3% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Informatica Intelligent Data Management Cloud (IDMC)1.3%
OpenText 360 for SharePoint0.9%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

Divya-Raj - PeerSpot reviewer
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte
Handles large data volumes effectively and offers competitive pricing
There is a lot of improvement required, as we still face some cache issues most of the time, which is a challenge that we expect to see resolved in the future. Additionally, there is some limitation when we are working with a tool, especially regarding In and Out parameters, and I feel that this aspect should be improved going ahead. We face issues with the API side, as Cloud Application Integration cannot handle large volumes; according to the API page, there is a limitation of 500 records or 500 MB. The AI integrated into the Informatica Intelligent Cloud Services solution is called Application Integration, where we still face challenges when dealing with huge volumes, as previously explained.
SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
8%
Retailer
7%
Manufacturing Company
14%
Financial Services Firm
9%
Energy/Utilities Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise27
Large Enterprise153
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

How does Azure Data Factory compare with Informatica Cloud Data Integration?
Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...
Which Informatica product would you choose - PowerCenter or Cloud Data Integration?
Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a real data governance strategy. Additionally, PowerCenter is able to manage huge...
What are the biggest benefits of using Informatica Cloud Data Integration?
When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead reduction by integrating data on any cloud in various ways Effective integration ...
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in ...
 

Also Known As

ActiveVOS, Active Endpoints, Address Verification, Persistent Data Masking
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

The Travel Company, Carbonite
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Informatica Intelligent Data Management Cloud (IDMC) vs. OpenText 360 for SharePoint and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.