OpenText 360 for SharePoint and Studio Creatio are competing products in document and process management sectors. Studio Creatio has the upper hand with its extensive customization and adaptability for varied business needs, while OpenText 360 is strong in document management integration.
Features: OpenText 360 for SharePoint integrates seamlessly with SharePoint, boosting document management and collaboration. Its platform independence and robust search capabilities enhance its document handling. Studio Creatio shines with powerful process automation, CRM functionalities, and customization, ideal for comprehensive workflow enhancement.
Room for Improvement: OpenText 360 may enhance its process automation features and offer more flexible pricing models to accommodate businesses not solely focused on document-centric solutions. Additionally, increasing customer support options could improve user experience. Studio Creatio could enhance integration with external systems beyond CRM and process tools, streamline user interface elements for greater ease of use, and expand its deployment options beyond cloud environments.
Ease of Deployment and Customer Service: OpenText 360 for SharePoint benefits from straightforward deployment through existing SharePoint infrastructures, with moderate customer support. Studio Creatio’s cloud-based model allows for fast setup and comprehensive support services, highlighting its flexibility and customer service over OpenText’s integration focus.
Pricing and ROI: OpenText 360 for SharePoint entails moderate setup costs with ROI focusing on document management efficiency, appealing to enterprises invested in SharePoint. Studio Creatio offers flexible pricing with high ROI potential due to its process automation capabilities and adaptability, emphasizing long-term efficiency and customizable solutions.
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
The GUI should be improved for better user experience.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
Intelligent business process management and low-code platform with out-of-the-box solutions and templates
Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.
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