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Infor CloudSuite pros and cons

Vendor: Infor
4.0 out of 5
1,319 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Infor CloudSuite Industrial is recognized for its efficient production planning and ERP functionalities.
It provides a comprehensive wave management system that boosts processing efficiency.
Flexibility to cover a wide range of areas, including crucial features for traceability in food production.
Offers faster performance and shorter load times compared to competitors like SAP.
Includes tools for automation such as automated email systems, enhancing operational efficiency.

CONS

Documentation needs improvement, particularly in covering specific use cases and providing sufficient instructions for tasks.
Pricing has room for improvement, and currency exchange can be challenging for non-US users.
Integration issues exist with certain third-party tools, particularly older versions of IBM or Oracle.
Distribution features of Infor CloudSuite require enhancement.
Planning capabilities need refinement with added industry-specific planning details.
 

Infor CloudSuite Pros review quotes

RohitPothani - PeerSpot reviewer
Jun 25, 2024
It is a very scalable solution.
S Solomon Kumar - PeerSpot reviewer
Mar 31, 2023
From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc.
Jorge Saraiva - PeerSpot reviewer
Feb 22, 2022
Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP.
Learn what your peers think about Infor CloudSuite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,234 professionals have used our research since 2012.
reviewer1425669 - PeerSpot reviewer
Oct 4, 2020
It is a complete wave management system to increase processing efficiency.
reviewer1917201 - PeerSpot reviewer
Feb 27, 2024
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
reviewer982629 - PeerSpot reviewer
Oct 28, 2021
We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production.
Sandra Strydom - PeerSpot reviewer
Apr 23, 2024
The customization capabilities of CloudSuite Industrial are also there.
Joshua Rajeeva - PeerSpot reviewer
Apr 5, 2024
Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments.
Nakul Oza - PeerSpot reviewer
Jan 20, 2023
Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live.
Joshua Rajeeva - PeerSpot reviewer
Apr 19, 2023
It is a scalable solution.
 

Infor CloudSuite Cons review quotes

RohitPothani - PeerSpot reviewer
Jun 25, 2024
For the quality department, there is a module called quality, and I feel it has to be a little bit simplified.
S Solomon Kumar - PeerSpot reviewer
Mar 31, 2023
Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle.
Jorge Saraiva - PeerSpot reviewer
Feb 22, 2022
Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual.
Learn what your peers think about Infor CloudSuite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,234 professionals have used our research since 2012.
reviewer1425669 - PeerSpot reviewer
Oct 4, 2020
It takes time to properly learn what the product can do.
reviewer1917201 - PeerSpot reviewer
Feb 27, 2024
There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on.
reviewer982629 - PeerSpot reviewer
Oct 28, 2021
Pricing is always an area where there is room for improvement.
Sandra Strydom - PeerSpot reviewer
Apr 23, 2024
There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product.
Joshua Rajeeva - PeerSpot reviewer
Apr 5, 2024
They could include marketing automation for the product.
Nakul Oza - PeerSpot reviewer
Jan 20, 2023
Planning needs to be improved. That is, industry-specific planning details need to be added and refined.
Joshua Rajeeva - PeerSpot reviewer
Apr 19, 2023
The solution's support service could be better.