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Infor CloudSuite vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Infor CloudSuite improved productivity and customer feedback, deferring a $7M expansion with an eight out of ten user rating.
Sentiment score
7.3
Oracle E-Business Suite enhances productivity, reduces costs, and delivers quick ROI through integration and automation, saving users time and money.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
 

Customer Service

Sentiment score
5.8
Infor CloudSuite support is rated 7-8/10, with strengths in assistance but challenges in customization and Asia-specific issues.
Sentiment score
4.4
Oracle E-Business Suite support praised for knowledge but criticized for inconsistent response times and variable interaction quality.
Here in Portugal, there's no direct support from Infor.
Technical support from Infor is rated an eight out of ten.
There was no real ownership on Oracle's part.
 

Scalability Issues

Sentiment score
7.5
Infor CloudSuite efficiently scales with businesses, supporting integration, productivity, and global operations with minimal user-reported issues.
Sentiment score
7.5
Oracle E-Business Suite offers scalability and adaptability, though challenges may arise with complex environments and customization demands.
I would say it's fairly easy to scale.
The solution has good scalability, which I would rate around eight out of ten.
I have more experience with highly scalable technologies like Databricks.
 

Stability Issues

Sentiment score
7.1
Infor CloudSuite boasts 99.99% uptime with minimal issues, supported by frequent updates, customizations, and strong internet connectivity.
Sentiment score
7.4
Oracle E-Business Suite is reliable, with minimal downtime, effective patching, and strong vendor support contributing to user satisfaction.
Infor CloudSuite is very stable, provided there is a good internet connection.
The system is very stable.
 

Room For Improvement

Infor CloudSuite requires improved documentation, IoT integration, customization, regional pricing, and industry-specific functionalities to enhance user satisfaction.
Oracle E-Business Suite needs UI updates, better integration, improved reporting, and enhanced usability for diverse sector needs.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
If Oracle improves their ECC for better dashboarding, it would significantly enhance the system features, making it more attractive to users.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
I should be able to customize the screen or application without needing technical support.
 

Setup Cost

Infor CloudSuite pricing is flexible and costly, offering value for high-revenue businesses with varied affordability perceptions.
Oracle E-Business Suite is costly and complex, requiring careful licensing evaluation; valued for functionality despite high fees.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
Oracle pricing is comparatively high to other vendors.
Each license costs a significant amount.
 

Valuable Features

Infor CloudSuite offers advanced features for manufacturing, finance, analytics, integration, scalability, and customization, enhancing digital transformation for enterprises.
Oracle E-Business Suite streamlines operations with integration, internationalization, mobile support, and automation, enhancing decision-making and efficiency.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
It allows us to normalize all of our systems into a single database.
Oracle E-Business Suite provides everything needed in an ERP.
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
13th
Ranking in Product Configuration and Quoting
5th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
CRM (19th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (7th), Warehouse Management (3rd), Cloud HCM (6th), Financial Close Software (3rd)
Oracle E-Business Suite
Ranking in ERP
7th
Ranking in Product Configuration and Quoting
3rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
155
Ranking in other categories
Field Service Management (2nd), Activity Based Costing Software (2nd), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st)
 

Mindshare comparison

As of August 2025, in the ERP category, the mindshare of Infor CloudSuite is 2.0%, up from 1.1% compared to the previous year. The mindshare of Oracle E-Business Suite is 5.3%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Healthcare Company
11%
Computer Software Company
8%
Educational Organization
7%
Computer Software Company
11%
Manufacturing Company
11%
Financial Services Firm
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Current challenges with Oracle E-Business Suite include certain modules such as Property Manager, which has faced difficulties especially after IFRS 16 was introduced in 2021. Oracle is still worki...
 

Also Known As

SyteLine
Oracle EBS, OEBS
 

Overview

 

Sample Customers

PRIDE Industries
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Infor CloudSuite vs. Oracle E-Business Suite and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.