Infor CloudSuite and Oracle E-Business Suite are competing products in the enterprise software market. Infor CloudSuite holds the upper hand in cloud-based deployment and pricing flexibility, while Oracle E-Business Suite is notable for its extensive capabilities and higher ROI for businesses requiring comprehensive features.
Features: Infor CloudSuite provides industry-specific functionalities, integration capabilities, and modern tools for business operations. Oracle E-Business Suite offers a comprehensive range of enterprise applications that support large-scale business processes, making it a holistic solution with features such as integration of financial data, flexible reporting, and user-friendly interface.
Room for Improvement: Infor CloudSuite could improve its scalability for larger enterprises, enhance its analytics capabilities, and expand its mobile support options. Oracle E-Business Suite might benefit from reducing complexity in deployment, enhancing customer support responsiveness, and streamlining updates to minimize downtime.
Ease of Deployment and Customer Service: Infor CloudSuite excels in rapid, cloud-based deployment with proactive customer support emphasizing industry knowledge. Oracle E-Business Suite offers dedicated support options but requires longer deployment times due to its extensive feature set, making it suitable for businesses needing tailored support.
Pricing and ROI: Infor CloudSuite offers affordable setup costs with flexible pricing, leading to quicker ROI. Oracle E-Business Suite, though more costly initially, provides higher long-term ROI due to its robust features which drive significant business value. Businesses focusing on budget constraints may lean towards Infor, while those prioritizing long-term gains might invest in Oracle.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
Here in Portugal, there's no direct support from Infor.
Technical support from Infor is rated an eight out of ten.
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
I have communicated with the technical support of Oracle E-Business Suite through our local vendor who connects with us weekly to diagnose our ERP system and provide us with quick solutions for stability management.
There was no real ownership on Oracle's part.
I find Oracle to be much better than other ERPs like SAP or IFS, being easier and more comfortable for everyone.
The solution has good scalability, which I would rate around eight out of ten.
I would say it's fairly easy to scale.
Infor CloudSuite is very stable, provided there is a good internet connection.
I assess that Oracle E-Business Suite is stable and reliable, as our full server is in our control, making it totally secure for our organization because it is not cloud-based.
The system is very stable.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
While Oracle has introduced the command center and ECC dashboard, the ECC still has very limited features and functionality.
Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
Oracle pricing is comparatively high to other vendors.
Each license costs a significant amount.
I find the pricing is not ideal for a smaller organization right now.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
I have utilized the industry-specific functionalities of Infor CloudSuite, which have given me a better understanding of how the ERP system can work in regards to my sectors.
As a core user of both Oracle and IFS ERP, I can visit all the modules at the same time. This helps me synchronize all the data across all modules, enabling me to show management how the organization works, how each module functions, and how people can get the information they need from the right sources.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
It allows us to normalize all of our systems into a single database.
| Product | Market Share (%) |
|---|---|
| Oracle E-Business Suite | 4.5% |
| Infor CloudSuite | 2.2% |
| Other | 93.3% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 33 |
| Large Enterprise | 113 |
Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.
Oracle E-Business Suite (EBS) is considered the most extensive offering of amalgamated worldwide business applications available. Oracle EBS helps facilitate medium to large business enterprise organizations with the ability to enhance critical decision-making processes, streamline business procedures, minimize costs, and improve overall performance and productivity.
Oracle EBS runs as a complement to Oracle Database software. The applications serve to automate such processes as supply chain management (SCM), human resource management (HRM), customer relations management (CRM), project portfolio management (PPM), financial management, service management, and more.
Oracle EBS runs best in the cloud. It is a cost-saving option that offers greater productivity and can immediately and easily respond to changing dynamic business needs with an intuitive, automated scalable cloud infrastructure.
Below are some of the valuable features of popular application offerings available within Oracle EBS:
Supply Chain Management (SCM): Every possible supply chain process can be fully automated, from planning, creation, and appropriation to development and fulfillment, delivering a comprehensive solution application to ensure organizations have robust, intelligent-driven, value-added chains. Some applications include:
Human Resource Management (HRM): The solution offers a sturdy group of outstanding human resource processes that enable users to improve productivity, enhance overall business performance, and lower TCO. Some processes include:
Customer Relations Management (CRM): This application provides for a streamlined, unique global gathering of information that will ensure all selling channels are continually following the organization's objectives and protocols. Some features include:
Project Portfolio Management (PPM): Oracle EBS provides a comprehensive, full lifecycle offering of project and portfolio management. Users get a single fully transparent view of all project-related ventures coupled with a superb performance process that grants users the ability to choose the best, most dynamic portfolio ventures.
Financial Management: Users are able to perform more effectively, improve productivity and efficiency, develop productivity tools and integrated performance management, and develop processes for shared services to reduce overall operating costs. Some features include:
Service Management: This application allows users access to the best data necessary to provide correct, precise, reliable information to their clients to ensure that every expectation is exceeded and consistently satisfied.
Reviews from Real Users:
Kopano R., Freelancer at a tech services company, says, “What I found most valuable in Oracle E-Business Suite is the patching because it is straightforward. As long as you follow Oracle's best practices, you are able to finish the task of patching without a problem. I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.”
Mohammed G., Senior Oracle Application Consultant at a comms service provider, writes, “Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications. Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good. “
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