PeopleSoft and Infor CloudSuite are competitive in the enterprise resource planning software category. PeopleSoft appears to have an edge in HR solutions and ease of upgrades, while Infor CloudSuite is more focused on manufacturing processes and offers strong analytics tools.
Features: PeopleSoft is known for its robust customization capabilities that are adaptable to complex HR needs, integration with existing infrastructure, and continuous updates. Infor CloudSuite shines with its focus on manufacturing processes, valuable analytics tools, and ERP functionalities for discrete manufacturing.
Room for Improvement: PeopleSoft could improve its user experience, technical support, and mobility features, including enhancing reporting functions. Infor CloudSuite needs better documentation and integration with third-party tools, as well as improved external system interfaces and reporting capabilities.
Ease of Deployment and Customer Service: PeopleSoft supports multiple deployment environments, predominantly complicating cloud transitions, with varied customer support experiences. Infor CloudSuite provides flexibility with cloud and hybrid deployments, receiving positive feedback for customer service despite noted cost and complexity concerns in deployment.
Pricing and ROI: PeopleSoft is expensive with high licensing fees but offers significant customization and long-term ROI. Infor CloudSuite, also on the pricier side, suits medium to large businesses with comprehensive ERP solutions but may not be cost-effective for smaller enterprises, offering modular packages and annual subscriptions.
Technical support from Infor is rated an eight out of ten.
Here in Portugal, there's no direct support from Infor.
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
This rating reflects the limitation that custom applications do not receive support.
Infor CloudSuite is very stable, provided there is a good internet connection.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
I have utilized the industry-specific functionalities of Infor CloudSuite, which have given me a better understanding of how the ERP system can work in regards to my sectors.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
| Product | Market Share (%) |
|---|---|
| PeopleSoft | 1.9% |
| Infor CloudSuite | 2.1% |
| Other | 96.0% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 16 |
| Large Enterprise | 50 |
Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.
PeopleSoft is an ERP solution that provides businesses with tools for managing their entire workforce including human resources and financial operations, such as payroll, benefits, talent management, and supply chain management. Originally developed by PeopleSoft, Inc., and later acquired by Oracle Corporation, the software helps address talent management needs and maximize employee productivity and efficiency.
PeopleSoft Features
PeopleSoft has many valuable key features. Some of the most useful ones include:
PeopleSoft Benefits
There are many benefits to implementing PeopleSoft. Some of the biggest advantages the solution offers include:
Reviews from Real Users
PeopleSoft is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has a lot of functionality and is customizable.
A Regional Director at a tech services company mentions, “The most valuable feature is that it's wide and broad and it does about everything anybody needs in a major organization from a back-office systems point of view.”
"PeopleSoft is a good core system. It has a lot of functionality. "They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good," says another reviewer who is an HR/Pay Systems Administrator/Director at a university.
A Senior Manager for DevOps Infrastructure at a financial services firm, explains why he finds the solution so beneficial: "It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure a Chart of Accounts for all performance insights."
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