Infor CloudSuite vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
14th
Average Rating
8.0
Number of Reviews
13
Ranking in other categories
CRM (18th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (2nd)
SAP ERP
Ranking in ERP
1st
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the ERP category, the mindshare of Infor CloudSuite is 1.4%, up from 1.2% compared to the previous year. The mindshare of SAP ERP is 18.0%, down from 23.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
Unique Categories:
CRM
0.6%
Enterprise Asset Management (EAM)
12.2%
No other categories found
 

Featured Reviews

SS
Nov 30, 2023
Reliable solution for Enterprises’ ERP requirements
We are using the solution due to our global network, where one of our partners has successfully implemented it. They encouraged us to implement the same solution locally. The solution is particularly effective for ERP, covering aspects such as finance, accounting, and supply chain. It aligns well…
Harish Golla - PeerSpot reviewer
Feb 13, 2023
Helpful system integrations, flexible, and high availability
We are using SAP ERP for typical ERP use cases. The solution can be deployed on the cloud and on-premise The solution has helped organizations with the integration of other systems. The most valuable features of SAP ERP is the flexibility and functionality. It is one of the best ERPs I have seen…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customization capabilities of CloudSuite Industrial are also there."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"It is a scalable solution."
"The product's most valuable feature is production planning. It is one of the core features."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"It is a complete wave management system to increase processing efficiency."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"From a long-term perspective, I can say that the solution can offer a return on investment, but it may take around three to four years for our company to experience it."
"The Material Management and Sales and Distribution modules are great. The Financial Accounting module is also great."
"The stability is SAP ERP is not good only because the version is old. They could work on improving the versions."
"SAP ERP is one of the most well-integrated solutions with all of the applications in my company, making it one of the most advantageous traits of the product."
"MDG provides a central location for governance of the creation/updating processes of master data. It allows you to change several fields in the same object. For example, we can change a field on the purchasing view and change another field on an accounting view to the same material at the same time."
"The solution is quite scalable."
"SAP ERP offers a wide range of functional modules, including payroll, HR, financials, and others."
"SAP is a very process controlled application. It does not allow users to manage the data. Once the initial process is set, it works smoothly."
 

Cons

"It takes time to properly learn what the product can do."
"Pricing is always an area where there is room for improvement."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"They could include marketing automation for the product."
"License fees are too high."
"The user interface needs to be improved."
"Implementing SAP ERP can be very costly, particularly for smaller organizations with limited resources."
"The solution's UI could be better."
"SAP ERP is scalable. We have some five to ten thousand SAP ERP users."
"The solution is not ready for the current e-commerce environment."
"The problem for us, we are one company that has seven home markets. Argentina, Brazil, Chile, Colombia, Ecuador, and Peru. When we need to configure, modify rules, change policies, or taxes rules, when we move currencies around based on our other financial results, it can get very complicated. When we try to join everything together we have some problems. However, the process good, all of our material and procurement processes are going well. The problem is trying to consolidate the financial reports and this is where I have problems."
"I would like to see the customization of the reports become easier to work with instead of having technical support have to assist us."
 

Pricing and Cost Advice

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The platform's pricing depends on the specific number of users."
"For on-premise installations, the licensing is yearly."
"The product is expensive. I rate the pricing a five out of ten."
"The pricing is not built on a standard model."
"It is a cost-effective solution."
"Some components are available at an additional cost, depending on the type of contract that you have."
"I rate the product's price a nine on a scale of one to ten, where one is cheap or affordable, and ten is really expensive. The solution is expensive."
"The licensing costs are slightly on the higher side. They need to make it more competitive."
"The pricing is based on the license per user, which I think makes the solution a bit costly...Basically, the prices of the solution are high, and we don't have that much revenue."
"It is less expensive than its competitors."
"The product has high pricing."
"When we talk about pricing it is expensive. On a scale of one to ten, it would rank a two. There are no additional fees but the user licenses are high."
"I don't know the price, but I know its licensing is on a yearly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
12%
Manufacturing Company
9%
Financial Services Firm
8%
Manufacturing Company
13%
Computer Software Company
12%
Educational Organization
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...
What needs improvement with SAP ERP?
The product can be a little slow when dealing with thousands of employee data.
 

Comparisons

 

Also Known As

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Overview

 

Sample Customers

PRIDE Industries
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about Infor CloudSuite vs. SAP ERP and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.