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Infor CloudSuite vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
15th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
CRM (20th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (8th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (9th), Financial Close Software (4th)
Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Activity Based Costing Software (1st)
 

Mindshare comparison

As of June 2025, in the ERP category, the mindshare of Infor CloudSuite is 1.9%, up from 1.2% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 6.6%, up from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very scalable solution."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The stability of the solution is perfect. I rate it a ten out of ten."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The solution can scale."
"It is easy to use, and it works very well for small-scale companies."
"We are getting more features after switching to Microsoft 365."
"I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
"It is a scalable solution. There are more than 5,000 end users in my organization."
"It is a stable solution."
"The product is customizable so we can tune it according to our requirements."
"Microsoft Dynamics NAV's most valuable feature is the integration with other Microsoft solutions."
 

Cons

"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"The platform's distribution features need enhancement."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"They could include marketing automation for the product."
"The price of the solution is not good."
"It takes time to properly learn what the product can do."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"It would be nice if the integration process was easier."
"The solution could include the retail tool in the native version."
"I would like to improve the tool’s reporting and coding part."
"It would be nice, in Microsoft Teams, if we were able to type more information into the chat."
"I would like to have more frequent updates."
"As our company grew we had to switch from Microsoft Dynamics NAV to a solution that was suited for larger-sized companies."
"There is a book for Microsoft Dynamics 365 Business Central explaining how to use it. But it is not easy to use, and it is not easy to learn."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
 

Pricing and Cost Advice

"The pricing is not built on a standard model."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The platform's pricing depends on the specific number of users."
"For on-premise installations, the licensing is yearly."
"I feel it is not very cheap, very economical but also not very expensive."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The product is expensive. I rate the pricing a five out of ten."
"It is a cost-effective solution."
"We have an agreement with Microsoft and pricing is okay for us."
"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."
"The first time we tried to buy the newest version, it was expensive."
"$80-$100 per license, per month."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"The price of the solution is reasonable."
"The per user price of $100 a month is better than competitors."
"The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP."
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Top Industries

By visitors reading reviews
Healthcare Company
11%
Computer Software Company
10%
Manufacturing Company
10%
Educational Organization
8%
Computer Software Company
14%
Manufacturing Company
11%
Retailer
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
The advanced warehouse functionalities are not available and should be improved. The purchase requisition process is also lacking, and more advanced functionalities for intercompany consolidations ...
 

Also Known As

SyteLine
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

PRIDE Industries
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor CloudSuite vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.