Infor CloudSuite vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
14th
Average Rating
8.0
Number of Reviews
13
Ranking in other categories
CRM (18th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (2nd)
Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Average Rating
8.2
Number of Reviews
62
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of June 2024, in the ERP category, the mindshare of Infor CloudSuite is 1.4%, up from 1.2% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 6.3%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
Unique Categories:
CRM
0.6%
Enterprise Asset Management (EAM)
12.2%
Activity Based Costing Software
17.5%
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Mar 31, 2023
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
PT
Jun 8, 2022
Lets us centralize all our information on the same platform
I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose. But it's not just about the interface. We often deal with multilevel workflows, depending on the department or the person in charge, and there isn't enough flexibility in the way we need to make certain adjustments. Our workaround has been to perform some custom development alongside Dynamics NAV to enable us to refine the workflows. Partly because of the pricing structure of Dynamics NAV, we have a plan to migrate to Dynamics 365 Business Central, essentially moving it into the cloud version. If we compare Dynamics 365 Business Central to other competitors like SAP or NetSuite, the price is not too high and not too low. However, for our own brand I think Dynamics NAV is good enough for us right now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"It is a scalable solution."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The customization capabilities of CloudSuite Industrial are also there."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"It is a scalable solution. There are more than 5,000 end users in my organization."
"We like the manufacturing and case management modules."
"The solution makes everything organized for my organization or enterprise. It makes workflows more than clear."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"The solution's integration between Teams, SharePoint, and Exchange Online is really helpful."
"The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports."
"All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications."
"We are getting more features after switching to Microsoft 365."
 

Cons

"Pricing is always an area where there is room for improvement."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The platform's distribution features need enhancement."
"The solution's support service could be better."
"They could include marketing automation for the product."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
"The solution must provide more AI features."
"The price of Microsoft Dynamics 365 Business Central could be reduced."
"I would like to improve the tool’s reporting and coding part."
"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"In Thailand, the support here could be better. The process to get an answer is too long."
 

Pricing and Cost Advice

"For on-premise installations, the licensing is yearly."
"The pricing is not built on a standard model."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"It is a cost-effective solution."
"The platform's pricing depends on the specific number of users."
"The product is expensive. I rate the pricing a five out of ten."
"I give the solution a seven out of ten for pricing."
"$80-$100 per license, per month."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"There is an annual cost of using Microsoft Dynamics NAV. The cost is approximately 140,000 INR."
"You have to pay a yearly licensing fee for the solution."
"The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."
"The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users."
"I would rate the pricing of this solution at three out of five."
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
787,779 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
12%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
15%
Manufacturing Company
9%
Retailer
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable.
What needs improvement with Microsoft Dynamics NAV?
One aspect that could be improved in Microsoft Dynamics 365 Business Central is the visibility and accessibility of communication-related features, such as email integration. Currently, users may n...
 

Also Known As

SyteLine
Dynamics NAV, MS Dynamics NAV
 

Learn More

Video not available
 

Overview

 

Sample Customers

PRIDE Industries
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about Infor CloudSuite vs. Microsoft Dynamics 365 Business Central and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.