IFS Cloud Platform vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IFS Cloud Platform
Ranking in CRM
12th
Ranking in ERP
9th
Ranking in Enterprise Asset Management (EAM)
2nd
Ranking in Local Government CRM
4th
Average Rating
7.8
Number of Reviews
29
Ranking in other categories
Customer Experience Management (6th), Field Service Management (2nd), Help Desk Software (7th), Activity Based Costing Software (7th), IT Asset Management (8th), IT Service Management (ITSM) (6th), License Management (2nd)
Infor CloudSuite
Ranking in CRM
18th
Ranking in ERP
14th
Ranking in Enterprise Asset Management (EAM)
3rd
Ranking in Local Government CRM
5th
Average Rating
8.0
Number of Reviews
13
Ranking in other categories
Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (2nd)
 

Mindshare comparison

As of June 2024, in the ERP category, the mindshare of IFS Cloud Platform is 2.0%, down from 2.3% compared to the previous year. The mindshare of Infor CloudSuite is 1.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
Unique Categories:
CRM
0.2%
Customer Experience Management
13.6%
Enterprise Asset Management (EAM)
12.2%
 

Featured Reviews

Troy Zeleznik - PeerSpot reviewer
Dec 29, 2022
Highly flexible, allows us to configure products into IFS quickly, and makes it easy for end users to make complicated orders
The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud. They've significantly changed the user interface and how the entire package is presented to both tech users and regular end users. They've gone to a thin client instead of their own client. There doesn't seem to be a focus on some of the maintenance and technical areas that users like me would use from the IT point of view. These are areas that I've only seen in demonstrations. In version 10, which we're using now, everything is in good shape.
EC
Feb 27, 2024
Improved transparency in sales processes but could use more flexibility in customization
In terms of Supply Chain Management support, we're still exploring its capabilities since we're relatively new to using ERP systems As for its impact on manufacturing efficiency, we're still in the development stage, but we expect it to improve our factory operations, especially with features…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."
"Feature-wise, I like the way it provides inventory details...It is a stable solution."
"The product is quite flexible."
"IFS Applications' best feature is the user-friendly interface that has a .NET Framework application in the front end and an Oracle database and WebLogic middleware."
"The most valuable feature is the distribution module."
"All the modules are valuable in their own right, but everything has to go through the ERP. IFS has done an excellent job integrating the various modules to complete these processes. My expertise is in the finance module, but I have used the other verticals. It's an all-around good product."
"A high level of ERP can be handled in IFS."
"There tends not to be a massive weakness in the product itself, as weaknesses can quickly be resolved in the next patch or the next release."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"It is a complete wave management system to increase processing efficiency."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"It is a scalable solution."
 

Cons

"Technical support could be improved."
"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."
"IFS Applications can improve the reporting capabilities and increase the speed of feedback time in the IFS Applications. This would help with the overall performance of the solution and provide better experiences for customers."
"The solution's initial setup process was complex...The technical support my company receives from the implementation partners of the solution is not that great."
"There are certain digital features that need to be incorporated, such as IOP."
"Sometimes from the sales perspective, clients don't always fully understand how large a task or a project they're getting involved in when they decide, "We're going to switch across to IFS." They could probably do a little bit more, maybe around preparing people for these projects."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue."
"The solution's support service could be better."
"They could include marketing automation for the product."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Pricing is always an area where there is room for improvement."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"It takes time to properly learn what the product can do."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
 

Pricing and Cost Advice

"The pricing is relatively high compared to competitors."
"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."
"Pricing is an area that could be improved. They could be more competitive."
"IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."
"It is better to buy implementation services from IFS than from partners"
"Compared to SAP, the pricing for IFS Applications was very affordable. People using the solution would find that it's worth the money."
"We pay for a license to use the solution, which is not very expensive."
"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."
"The platform's pricing depends on the specific number of users."
"For on-premise installations, the licensing is yearly."
"The pricing is not built on a standard model."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"It is a cost-effective solution."
"The product is expensive. I rate the pricing a five out of ten."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
11%
Government
7%
Financial Services Firm
6%
Computer Software Company
14%
Educational Organization
12%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
IFS Cloud Platform is not a cheap solution, and it is an extremely functional one. I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions. From a price per...
What needs improvement with IFS Applications?
I think that with the latest version of the product in the cloud, the user experience is very good since it is highly configurable and very capable software. I have seen that one of the areas that ...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
 

Also Known As

IFS Applications, Assyst, IFS Cloud
SyteLine
 

Learn More

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Overview

 

Sample Customers

Carlsberg, Pukka, Aston Martin, Sky, China Airlines, Cimcorp, Mini, Pepsi.
PRIDE Industries
Find out what your peers are saying about IFS Cloud Platform vs. Infor CloudSuite and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.