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Security Administrator at a insurance company with 1,001-5,000 employees
Real User
A stable and robust solution for switching routing
Pros and Cons
  • "When it comes to switching routing, we have no doubts about Cisco."
  • "I would like for the solution to have more more security features and be more user-friendly."

What is our primary use case?

We don't work with the latest version, which is why I am currently conducting research. We wish to see if we can move from the existing solution to an upgrade. We have been using 2960 switches for a very long time, say... five, six or seven years, and they have reached the end of their lives, which is why I proposed a change. 

What is most valuable?

When it comes to switching routing, we have no doubts about Cisco. It's a robust solution. One cannot find latency, such as attenuations, even within our cables. It's really stable. In contrast, some other switches can switch over, but we found Cisco Ethernet Switches to be stable and robust, even taking into account Africa's infrastructure.

What needs improvement?

I would like for the solution to have more security features and be more user-friendly. It should have a GUI graphical user interface which would allow the person to interact with it. The look and feel should be addressed. As people are in the process of moving away from CLI, it should be something that anybody can manage.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for more than 10 years.

What do I think about the stability of the solution?

the solution is really stable. 

What do I think about the scalability of the solution?

We may switch to another solution, although this will depend on the cost. The dollar has multiplied five times over the past ten years, which means that certain things are not affordable in dollars at the moment. I am not saying that the best product would be be cost prohibitive for us. This said, one's budget and the cost of materials must be weighed. 

How are customer service and technical support?

Cisco is consistently at the top of its game when it comes to quickly routing our security. Other solutions with which I have experience are less so, such as concern identity service engines. The problem with this is the support. Switches are appliances that, once put in place, hardly require support. However, this is needed for firewalls, routers and other security appliances, but is hard to come by in Nigeria

I'm not saying that I am dissatisfied with Cisco's technical support, but I am looking at what is involved in reaching it and having the app escalated to the second party. 

Generally speaking, it is not possible to reach second-line support. One would usually reach the original equipment manufacturer at first-line support. Generally speaking, they would prefer not to escalate an issue. Take, for example, the Cisco security appliance we currently have deployed. It must be unplugged and we are not benefiting from the support that we need. 

What's my experience with pricing, setup cost, and licensing?

The solution can be comparatively cheaper. 

Which other solutions did I evaluate?

I am currently in the process of comparing the solution with that of Huwei switches, which I know can be cheaper, taking into account the exchange rate with Yuan and the dollar increase in Nigeria. 

Although I am not looking for a cheaper solution, I am doing so for one that is affordable. 

What other advice do I have?

There are between 2,000 and 2,500 people making use of the solution in our company.

I rate Cisco Ethernet Switches as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Udochi Ododo
Manager, Technical Planning and Solutions Design at Galaxy Backbone Ltd
Real User
Top 5
Reasonably priced and the bandwidth management capabilities are good
Pros and Cons
  • "The most valuable feature is its bandwidth management ability."
  • "They should improve technical support and make direct access available to the customers."

What is our primary use case?

I am a solution provider and I deploy this product for my customers. Primarily, it is used for last-mile access. When I deploy it in an enterprise environment, It is normally for bandwidth control.

What is most valuable?

The most valuable feature is its bandwidth management ability.

What needs improvement?

The routers that this vendor makes are quite small and I think that they should make their products such that they conform to what the industry is used to. Not that it matters from a technical perspective, but often, customers see the size of the router and they think that it is used for a small environment because of its size. They look at the router and because it doesn't look like the Huawei or Cisco models, they think that it is underpowered because of the size. If they changed the external look and feel of the products to match what the enterprise environment is used to, then it would be good. Again, in no way does it affect the performance. Rather, it's just the perception.

They should improve technical support and make direct access available to the customers.

For how long have I used the solution?

I have been working with MikroTik Routers and Switches for approximately 15 years.

What do I think about the stability of the solution?

On a scale of one to five, I would rate stability a four.

What do I think about the scalability of the solution?

This is a scalable solution. Although, if you deviate too much from your original device then you will need to change it. If, for example, the scope changes significantly from the initial setup, then you might have to change your device.

Essentially, if the change in scale is too large then you might need to also scale your device accordingly.

How are customer service and technical support?

Technical support is not very good, as it is usually done through third-parties. You don't have direct access to MikroTik themselves. Most of the support we get is through forums.

Which solution did I use previously and why did I switch?

I also work with similar products from Juniper, Cisco, and Huawei.

How was the initial setup?

The initial setup is complex and you need to have a deep understanding in order to deploy it. The time it takes to deploy will depend on what you're configuring, in terms of what technologies. Typically, if it's just for connectivity, in usually 20 to 30 minutes you should be able to get MikroTik up and running. But, if it's compliance and other things then it may take a while longer.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable and is one of the main selling points for MikroTik devices.

What other advice do I have?

My advice for anybody who is implementing MikroTik Routers is to make sure that they have the requisite toolsets onboard to manage the devices so that they don't run into problems. Otherwise, it is a good and inexpensive product to use.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Vishnu Suresh
IT Administrator at RC Network Solutions Pvt Ltd
Real User
Good operational efficiency, easy to configure, and a good user interface
Pros and Cons
  • "The GUI interface distinguishes it from other vendors and makes it easy to operate."
  • "In the next release of this solution, I would like to see better integration with software-defined networking."

What is our primary use case?

We provide network solutions to our clients and Juniper Ethernet Switches are one of the devices that we install and configure for them. We are certified by Juniper to work with these switches.

This solution makes up part of the physical network.

We had one big project where we had to deploy Juniper switches with a firewall.

What is most valuable?

The GUI interface distinguishes it from other vendors and makes it easy to operate.

Juniper switches are quick and easy to configure. Depending on the requirements, you only have to configure two or three parameters.

The operational efficiency of these devices is good.

This solution has a lot of features that allow it to be configured in different ways that are suitable in any type of network.

The physical unit is compact.

What needs improvement?

In the next release of this solution, I would like to see better integration with software-defined networking.

The coding can be simplified a little bit.

For how long have I used the solution?

We have been working with Juniper Ethernet Switches for about a year and a half.

What do I think about the stability of the solution?

In terms of stability, we have not had any trouble. One of the solutions that we deployed about a year and a half ago is intact and still working perfectly.

What do I think about the scalability of the solution?

We have had no issues with scalability.

How are customer service and technical support?

I have never contacted technical support directly because I haven't had any serious issues. When I need support, I look at the community forums on the website. There is a chat function on the website, which is very helpful.

Which solution did I use previously and why did I switch?

We use and supply products by many different vendors because we are project-oriented, and not tied to any one particular vendor. Some of the other vendors are Cisco and Huawei.

The licensing costs for Cisco are higher.

How was the initial setup?

Configuring this solution requires that you understand the core concept of programming. Everything that you need to do has to be programmed. For example, in the C programing language, you define a class. So here, once you understand the protocol logic, it is very easy to configure.

If you know what to do then the deployment is quick. It may take a couple of days.

What other advice do I have?

In general, I cannot find anything that is bad about this product.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Network Security Architect at a tech services company with 1,001-5,000 employees
Real User
Top 10
Reasonably priced with good virtualization and micro-segmentation features
Pros and Cons
  • "The most valuable features are virtualization and micro-segmentation."
  • "The user interface needs a lot of improvement."

What is our primary use case?

We are an IT company and we configure these switches for our clients. The environment varies depending on the client and their requirements.

What is most valuable?

The most valuable features are virtualization and micro-segmentation.

What needs improvement?

The user interface needs a lot of improvement.

The enterprise-level and data center products need to be improved.

The command-line interface could be more user-friendly.

For how long have I used the solution?

I have been working with Linksys Ethernet switches for the past 14 years.

What do I think about the stability of the solution?

Linksys switches are pretty stable.

What do I think about the scalability of the solution?

With respect to scalability, some features such as stacking are missing. Linksys has to work on this technology, especially for a scalable stack. This product is best suited to home users and small offices.

How are customer service and technical support?

I have never had to contact technical support directly. I have been able to configure these devices using the administration guide.

Which solution did I use previously and why did I switch?

I have worked with multiple switches from multiple vendors. These include Cisco enterprise-level switches like the Catalyst and the 6500 series. I have worked with Acer routers, HP enterprise-level switches, Dell S-series and N-series, Juniper's MX series routers and EX series switches, and Huawei's S-Series switches and NE-Series routers.

How was the initial setup?

This product is very easy to deploy and any home user can do it. For the typical home user, I don't think that it would take more than a day to set up and deploy.

What's my experience with pricing, setup cost, and licensing?

The price of Linksys products is pretty reasonable.

What other advice do I have?

My advice for anybody who is considering this product is that it is well-suited for home uses and small businesses. My only complaints are about the user interface and the stacking capabilities.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Architect & Pre-Sales Consultant at a tech services company with 201-500 employees
Reseller
Top 5
A feature-rich and reliable device that is easy to work with and has amazing technical support
Pros and Cons
  • "The technical support is fantastic!"
  • "The need to come up with a bit more flexibility in their range of models."

What is our primary use case?

I'm a reseller and I supply these switches to customers.

The use case of this solution is to connect endpoint devices through to the data centers.

What is most valuable?

It has several awesome features. I actually prefer Aruba over Huawei.

What needs improvement?

With Aruba, some of the models that are available, you need simple features, but you have to go to very high models, very expensive models.

They need to come up with a bit more flexibility in their range of models.

I would like to see more flexibility with regard to the models that are available.

For how long have I used the solution?

I've been using HP Switches for about 15 years, then when HP bought Aruba, it became Aruba and I started using it under the new name.

We use all of the versions that are available. I use the older Aruba OS Switches. I use the new Aruba CX Switches. It just depends on what the customer needs.

What do I think about the stability of the solution?

It's a very stable product.

What do I think about the scalability of the solution?

Aruba Switches are very scalable.

How are customer service and technical support?

The technical support is fantastic! Absolutely fantastic. We have no problems with their technical support.

How was the initial setup?

The initial setup is straightforward. They are the easiest switches to work with.

The deployment time varies; if it's one switch then it will be quick. If it's a hundred switches, it will take a while.

What's my experience with pricing, setup cost, and licensing?

here are no licensing costs for the Aruba Switches. However, there are licensing costs for some of their other solutions.

What other advice do I have?

I would recommend it 100%. Absolutely no problem with it.

I would rate Aruba Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Get our free report covering Cisco, H3C, Aruba Networks, and other competitors of Huawei Ethernet Switches. Updated: January 2022.
563,208 professionals have used our research since 2012.