GoToMeeting excels in providing a reliable, easy-to-set-up platform offering screen sharing and connectivity across devices, enhancing communication efficiency.


| Product | Mindshare (%) |
|---|---|
| GoToMeeting | 3.2% |
| Zoom Workplace Business | 7.7% |
| Webex | 5.7% |
| Other | 83.4% |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| TeamViewer | 4.3 | 3.8% | 93% | 108 interviewsAdd to research |
| Zoom Workplace Business | 4.2 | 7.7% | 95% | 234 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 16 |
| Large Enterprise | 23 |
GoToMeeting is renowned for its lightweight and low-latency capabilities, supporting numerous participants with robust chat, recording features, and cost-effective pricing. Its cloud-based storage and written transcripts are highly valued, while the flexible interface supports multiple operating systems. Users benefit from scalability, a dependable iPhone app, and quality security elements ensuring secure sessions. Its competitive pricing reinforces its market position, though challenges persist with audio quality, interface intuitiveness, and support in mobile devices. Users note issues with connection speeds and third-party integrations, signifying areas for improvement.
What are GoToMeeting's key features?GoToMeeting is extensively used across industries for facilitating meetings, customer interactions, and internal collaborations. It caters to company discussions, vendor relations, and customer conferences, aiding organizations in client communication, internal discussions, training, webinars, and support calls with varying degrees of reliance and satisfaction regarding performance and consistency.
AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
| Author info | Rating | Review Summary |
|---|---|---|
| Chief Information Officer at a pharma/biotech company with 11-50 employees | 2.5 | As the chief information officer, I found GoToMeeting initially beneficial for reducing travel, but its poor user interface and lack of integrations led us to phase it out. Despite some ROI, its features fell short compared to competitors like Skype and Webex. |
| Information Systems Specialist III at a university with 10,001+ employees | 4.5 | I found GoToMeeting stable with solid audio/video, low latency, and great support, making setup easy. Its whiteboarding was useful, but the camera tracking in large conference rooms was a letdown. |
| Strategic Sourcing Director at a tech services company with 5,001-10,000 employees | 4.5 | I primarily use this reliable solution for seamless virtual meetings. Setup was simple and it's stable. Past firewall issues have significantly improved, making it very effective now. I rate it 9/10. |
| Head of Digital Solutions at a computer software company with 1,001-5,000 employees | 5.0 | I find GoToMeeting effective for seminars, where managing presentations and handling questions is seamless. However, it needs a virtual room feature and real-time translation. I've used Zoom, Google Meet, MS Teams, and BlueJeans for various setups. |
| Senior Technology Specialist at 0 | 4.5 | I recommend GoToMeeting for its screen-sharing and recording features. Although improvements are needed for archiving recordings, the update allowing recording delegation is beneficial. I rate it nine out of ten, with no alternatives considered. |
| Operation Manager at a energy/utilities company with 10,001+ employees | 3.5 | I use this solution ad hoc for client communication. It's easy to set up and efficient, providing good quality for calls up to two hours. However, it doesn't stand out among competitors, so I rate it 7/10. |
| Director, Information Technology at a financial services firm with 51-200 employees | 2.5 | I use GoToMeeting for conferences, but it frequently breaks down and unmuted audio creates noise. It was chosen only because it was free. I'm unsure if its instability stems from the platform or our bandwidth. |
| CEO at FieldDay Solutions, Inc. | 4.5 | I appreciate GoToMeeting's Classic version for its strong security, hosted archives, and unique, time-saving text transcripts. Conversely, I dislike the new version's instability, ISP crashes, and its poor, Zoom-like interface with bad controls. |