We performed a comparison between Cisco Meeting Server and GoToMeeting based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"The UI is user-friendly and very good overall."
"Cisco Meeting Server is an easy and less complex solution."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"Reduced the need for physically commuting between offices."
"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."
"It's easy to set up."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"This is a difficult solution to install and it should be made easier."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"I didn't like the fact that they tried to make their new version look like Zoom."
"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."
"GoToMeeting is too slow, which is why we no longer use it."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
Cisco Meeting Server is ranked 8th in Virtual Meetings with 5 reviews while GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews. Cisco Meeting Server is rated 8.4, while GoToMeeting is rated 7.8. The top reviewer of Cisco Meeting Server writes "A scalable tool useful to hold conferences and video meetings". On the other hand, the top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". Cisco Meeting Server is most compared with Webex, Pexip, Zoom, Skype for Business and Cisco TelePresence, whereas GoToMeeting is most compared with Skype for Business, Zoom, TeamViewer, Adobe Connect and BlueJeans Meetings. See our Cisco Meeting Server vs. GoToMeeting report.
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