GoToMeeting and Cisco Meeting Server are competitors in video conferencing. GoToMeeting often has the advantage for its affordability and ease of use, while Cisco Meeting Server is preferred for its extensive features suitable for large enterprises.
Features: GoToMeeting offers seamless calendar integration, simplified meeting access, and host control features, making it ideal for small to medium-sized businesses. Cisco Meeting Server provides advanced security configurations, scalability options, and robust system integration for larger enterprises.
Room for Improvement: GoToMeeting could enhance its feature set to compete with larger products and improve scalability for enterprise-level use. Additional security features could also be beneficial. Cisco Meeting Server could simplify its deployment process and reduce the technical expertise required. Improving the user interface to match competitors' intuitive designs could be advantageous.
Ease of Deployment and Customer Service: GoToMeeting excels with a cloud-based model allowing quick startup and minimal technical complexity, paired with highly-rated customer support. Cisco Meeting Server requires more technical expertise due to its on-premise and hybrid deployment options but offers comprehensive enterprise support for customized solutions.
Pricing and ROI: GoToMeeting provides competitive pricing suitable for budget-conscious businesses, offering a low initial setup cost with immediate ROI. Cisco Meeting Server has a higher upfront cost but offers long-term value for environments demanding high security and customizability, potentially justifying the investment for large entities.
| Product | Market Share (%) |
|---|---|
| Cisco Meeting Server | 5.3% |
| GoToMeeting | 3.3% |
| Other | 91.4% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 2 |
| Large Enterprise | 5 |
Cisco Meeting Server brings premises-based video, audio, and web communication together to meet the collaboration needs of the modern workplace. It works with third-party devices, and provides an enjoyable and intuitive user experience. It also scales easily, and can be purchased using our all-in-one, user-based multiparty licensing offer.
GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.
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