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GoToMeeting vs PGi GlobalMeet comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
PGi GlobalMeet
Ranking in Virtual Meetings
14th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, up from 3.0% compared to the previous year. The mindshare of PGi GlobalMeet is 2.2%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
GoToMeeting3.2%
PGi GlobalMeet2.2%
Other94.6%
Virtual Meetings
 

Featured Reviews

Gavin Tomlins - PeerSpot reviewer
Chief Information Officer at a pharma/biotech company with 11-50 employees
Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings
We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.
reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"It's cost-effective."
"It can provide good communication with external partners."
"The feature set is very comparable with other virtual meeting products."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"There is no lagging and the meeting interaction is seamless."
"The most important feature for me was the iPhone app."
"I believe that the nominal additional cost for GlobalMeet is outweighed by having a reliable conferencing system that never embarrasses the organization with technical issues."
"I love the Outlook toolbar that GlobalMeet has incorporated, as I use it to create announcements for web meetings, start my audio and web meetings with just a few clicks, have the program call me so I do not need to remember phone numbers and passcodes, see those attending my call, control noise by muting callers, and even record the call for later usage."
"GlobalMeet has been a great cost-savings for our company."
"GlobalMeet has been wonderful and a great tool for my company to use."
"Customer Service: Excellent. PGI is always improving and responsive to their customer's needs!"
"I am impressed with the tool's production support."
"I would absolutely recommend using GlobalMeet; it is a great solution that is easy and really makes meetings more enjoyable."
"This is the future of modern business and networking."
 

Cons

"Manageability needs to be improved."
"GoToMeeting is a little bit expensive compared to other products."
"There may be more features available in, for example, Cisco WebEx."
"GoToMeeting is too slow, which is why we no longer use it."
"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."
"It is not so stable. They're trying to bring in too many things and make it look really complex."
"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."
"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"Recordings-the recording features malfunctions and it only allows you to store recordings for 30 days without an extra fee."
"The tool is slow in updating changes. It also has a poor dashboard operating system."
"I would like the presenter able to view the attendees list at all times without having to pause. The guest login could be a little easier."
"I have noticed it crashing during some events."
"When you get a large number of users on GlobalMeet it tends to slow things down a little bit but with the support group at hand things picked back up quickly."
"I guess if I could recommend is to make sure that the polling tool functions properly as I've dealt with issues in the passed."
"I would like to see the reports available right after my call, instead of 24 hours later."
"We had issues of multiple people getting kicked off the call and/or the online meeting by the afternoon."
 

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"GoToMeeting is a little bit expensive compared to other products."
"Negotiate for discounts."
"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."
report
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
12%
Comms Service Provider
11%
Construction Company
11%
Outsourcing Company
20%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Comparisons

 

Also Known As

No data available
GlobalMeet
 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Find out what your peers are saying about GoToMeeting vs. PGi GlobalMeet and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.