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Cisco TelePresence vs GoToMeeting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco TelePresence
Ranking in Virtual Meetings
9th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
GoToMeeting
Ranking in Virtual Meetings
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Virtual Meetings category, the mindshare of Cisco TelePresence is 3.3%, down from 4.3% compared to the previous year. The mindshare of GoToMeeting is 3.5%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

OSCAR DE LA PENA - PeerSpot reviewer
One-click meeting access and seamless integration enhance video conferencing experience
Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This issue is mainly due to Cisco taking a long time to download and start the WebRTC client on their devices. Ensuring it is embedded in the device could help.
Steve Abshire - PeerSpot reviewer
It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.
Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a dual screen option to enable video and content sharing."
"The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings."
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"It was stable. So, I would rate the stability a ten out of ten."
"PresenterTrack cameras improve the meeting experience."
"The configuration is a valuable."
"Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"We can record meetings and share the screen with participants."
"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"There is no lagging and the meeting interaction is seamless."
"The solution worked well specifically for audio meetings."
 

Cons

"Cisco TelePresence could improve its integration capabilities."
"The tool is expensive."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"The calling features can be improved."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"The price of Cisco TelePresence overall should be reduced."
"Cisco TelePresence could improve the WebRTC connections, as they are quite slow."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"It is not so stable."
"I didn't like the fact that they tried to make their new version look like Zoom."
"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"The newer user interface takes a bit longer to get used to."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."
"The sound quality is good but the video quality needs improvement."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
 

Pricing and Cost Advice

"The price of Cisco Telepresence is high, especially in Brazil. However, the quality of the product justifies the cost."
"I will rate the tool's pricing an eight out of ten."
"The pricing is expensive, therefore I rate it an eight out of ten."
"We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."
"Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."
"Negotiate for discounts."
"GoToMeeting is a little bit expensive compared to other products."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
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Top Industries

By visitors reading reviews
Government
14%
Financial Services Firm
10%
Computer Software Company
10%
University
7%
Financial Services Firm
22%
Computer Software Company
16%
Real Estate/Law Firm
15%
Educational Organization
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco TelePresence?
It was stable. So, I would rate the stability a ten out of ten.
What needs improvement with Cisco TelePresence?
Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This...
What advice do you have for others considering Cisco TelePresence?
Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities. Security i...
What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What is your primary use case for GoToMeeting?
I use the solution when someone is comfortable using it, and I recommend using it.
 

Also Known As

TelePresence
No data available
 

Overview

 

Sample Customers

Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Find out what your peers are saying about Cisco TelePresence vs. GoToMeeting and other solutions. Updated: June 2025.
857,585 professionals have used our research since 2012.