Cisco TelePresence vs GoToMeeting comparison

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Executive Summary

We performed a comparison between Cisco TelePresence and GoToMeeting based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco TelePresence vs. GoToMeeting Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"PresenterTrack cameras improve the meeting experience.""It was stable. So, I would rate the stability a ten out of ten.""We have a dual screen option to enable video and content sharing.""TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money.""The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary.""The configuration is a valuable.""Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity.""The SpeakerTrack feature is the most valuable feature."

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"GoToMeeting is very handy. It's good software. I would definitely recommend it.""It works, it's reliable.""I like GoToMeeting because it is lighter than other solutions, such as Webex.""It's cost-effective.""Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product.""It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free."""There is no lagging and the meeting interaction is seamless.""The most valuable feature is the dial-in capability."

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Cons
"The tool is expensive.""I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy.""The calling features can be improved.""I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added.""MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability.""The price of Cisco TelePresence overall should be reduced."

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"Manageability needs to be improved.""In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment.""Sometimes we'll run into issues where firewall rules aren't set correctly and won't work.""It is not so stable.""We would like some improvement in the speed of initiating this solution, as it is currently fairly slow.""I would like to see better support for mobile devices.""Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches.""The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."

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Pricing and Cost Advice
  • "Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."
  • "I will rate the tool's pricing an eight out of ten."
  • "The pricing is expensive, therefore I rate it an eight out of ten."
  • "We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."
  • More Cisco TelePresence Pricing and Cost Advice →

  • "Negotiate for discounts."
  • "It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
  • "GoToMeeting is a little bit expensive compared to other products."
  • More GoToMeeting Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It was stable. So, I would rate the stability a ten out of ten.
    Top Answer:There can be some features to enhance the collaboration. For example, with 50 participants using physical devices, some might want to join from other software like Teams, Link, or Skype. That wasn't… more »
    Top Answer:Overall, I would rate the solution a seven out of ten.
    Top Answer:Reduced the need for physically commuting between offices.
    Top Answer:This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
    Top Answer:We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor… more »
    Ranking
    9th
    out of 62 in Virtual Meetings
    Views
    1,077
    Comparisons
    601
    Reviews
    5
    Average Words per Review
    340
    Rating
    7.6
    8th
    out of 62 in Virtual Meetings
    Views
    1,245
    Comparisons
    535
    Reviews
    5
    Average Words per Review
    405
    Rating
    7.6
    Comparisons
    Also Known As
    TelePresence
    Learn More
    Overview
    Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    Sample Customers
    Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    Top Industries
    VISITORS READING REVIEWS
    Government12%
    Computer Software Company11%
    Financial Services Firm10%
    University9%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider13%
    Construction Company7%
    VISITORS READING REVIEWS
    University22%
    Computer Software Company12%
    Financial Services Firm12%
    Educational Organization12%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise11%
    Large Enterprise67%
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise7%
    Large Enterprise64%
    Buyer's Guide
    Cisco TelePresence vs. GoToMeeting
    March 2024
    Find out what your peers are saying about Cisco TelePresence vs. GoToMeeting and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Cisco TelePresence is ranked 9th in Virtual Meetings with 7 reviews while GoToMeeting is ranked 8th in Virtual Meetings with 24 reviews. Cisco TelePresence is rated 8.0, while GoToMeeting is rated 7.8. The top reviewer of Cisco TelePresence writes "A scalable solution that needs some improvement in pricing and stability". On the other hand, the top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". Cisco TelePresence is most compared with Zoom, Webex, Polycom RealPresence Clariti and Cisco Meeting Server, whereas GoToMeeting is most compared with Skype for Business, TeamViewer, Adobe Connect, Zoom and BlueJeans Meetings. See our Cisco TelePresence vs. GoToMeeting report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.