Cisco TelePresence vs GoToMeeting comparison

Cisco and GoTo are both solutions in the Virtual Meetings category. Cisco is ranked #7 with an average rating of 8.5, while GoTo is ranked #8 with an average rating of 9.5. Cisco holds a 3.0% mindshare in VM, compared to GoTo’s 3.3% mindshare. Additionally, 85% of Cisco users are willing to recommend the solution, compared to 88% of GoTo users who would recommend it.

Cisco TelePresence

Read 9 Cisco TelePresence reviews

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638 Comparison Views

85% willing to recommend

GoToMeeting

Read 26 GoToMeeting reviews

531 Views
531 Comparison Views

88% willing to recommend

Cisco TelePresence

GoToMeeting

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Cisco TelePresence and GoToMeeting compete in the video conferencing category. Cisco TelePresence is often seen as having the upper hand in terms of immersive video quality and sophisticated conference room integration, while GoToMeeting leads in simplicity and accessibility for remote meetings.

Features: Cisco TelePresence provides high-definition video quality, comprehensive room-based hardware solutions, and advanced collaboration tools tailored for large organizations. GoToMeeting focuses on ease of use with its desktop and mobile applications that facilitate quick meeting scheduling and participation, along with better remote accessibility.

Ease of Deployment and Customer Service: Cisco TelePresence requires considerable initial setup and infrastructure and offers robust support for technical troubleshooting. GoToMeeting's cloud-based model ensures straightforward deployment with minimal hardware needs. GoToMeeting is noted for rapid customer service response and support simplicity.

Pricing and ROI: Cisco TelePresence generally involves higher initial costs due to hardware investments, validated by enhanced room-based experiences. GoToMeeting offers a more cost-effective entry point through its subscription model, managing lower upfront costs and rapid ROI with scalable pricing structures.

To learn more, read our detailed Cisco TelePresence vs. GoToMeeting Report (Updated: September 2025).

Buyer's Guide

Cisco TelePresence vs. GoToMeeting

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco TelePresence

Ranking in Virtual Meetings

7th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

GoToMeeting

Ranking in Virtual Meetings

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of Cisco TelePresence is 3.0%, down from 4.3% compared to the previous year. The mindshare of GoToMeeting is 3.3%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Cisco TelePresence	3.0%
GoToMeeting	3.3%
Other	93.7%

Virtual Meetings

Featured Reviews

OSCAR DE LA PENA

Senior Solution Architect at Ricoh España, S.L.U.

One-click meeting access and seamless integration enhance video conferencing experience

Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This issue is mainly due to Cisco taking a long time to download and start the WebRTC client on their devices. Ensuring it is embedded in the device could help.

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Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities."

"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."

"We have a dual screen option to enable video and content sharing."

"The configuration is a valuable."

"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."

"The SpeakerTrack feature is the most valuable feature."

"PresenterTrack cameras improve the meeting experience."

"The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings."

More Cisco TelePresence pros

"There is no lagging and the meeting interaction is seamless."

"It's cost-effective."

"It's easy to set up."

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""

"The most important feature for me was the iPhone app."

More GoToMeeting pros

Cons

"Cisco TelePresence could improve the WebRTC connections, as they are quite slow."

"The calling features can be improved."

"The tool is expensive."

"Cisco TelePresence could improve its integration capabilities."

"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."

"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."

"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."

"The price of Cisco TelePresence overall should be reduced."

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

"I would like to see better support for mobile devices."

"The solution could scale a bit easier if you need to add more people to meetings."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

"The interface is a little outdated and could be better."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

More GoToMeeting cons

Pricing and Cost Advice

"I will rate the tool's pricing an eight out of ten."

"Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."

"The pricing is expensive, therefore I rate it an eight out of ten."

"The price of Cisco Telepresence is high, especially in Brazil. However, the quality of the product justifies the cost."

"We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

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Top Industries

By visitors reading reviews

Government

16%

Performing Arts

13%

Manufacturing Company

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

What do you like most about Cisco TelePresence?

It was stable. So, I would rate the stability a ten out of ten.

See all answers

What needs improvement with Cisco TelePresence?

See all answers

What advice do you have for others considering Cisco TelePresence?

Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities. Security i...

See all answers

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

Comparisons

Zoom Workplace Business vs Cisco TelePresence

Compared 24% of the time

Webex vs Cisco TelePresence

Compared 15% of the time

Skype for Business vs Cisco TelePresence

Compared 11% of the time

Polycom RealPresence Desktop vs Cisco TelePresence

Compared 11% of the time

LifeSize vs Cisco TelePresence

Compared 10% of the time

More Cisco TelePresence Competitors

Skype for Business vs GoToMeeting

Compared 29% of the time

Zoom Workplace Business vs GoToMeeting

Compared 24% of the time

Webex vs GoToMeeting

Compared 17% of the time

TeamViewer Business vs GoToMeeting

Compared 16% of the time

Microsoft Teams vs GoToMeeting

Compared 13% of the time

More GoToMeeting Competitors

Product Reports

Buyer's Guide

Virtual Meetings

October 2025

Download Cisco TelePresence product report

Buyer's Guide

GoToMeeting

October 2025

Download GoToMeeting product report

Also Known As

TelePresence

No data available

Overview

Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

Cisco

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Sample Customers

Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Buyer's Guide

Cisco TelePresence vs. GoToMeeting

September 2025

Free Report: Cisco TelePresence vs. GoToMeeting

Find out what your peers are saying about Cisco TelePresence vs. GoToMeeting and other solutions. Updated: September 2025.

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